Telangana Technical officer Jobs – 90 Open Jobs Today

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technical officer jobs near telangana

Position

Location

Qualification

Age Limit

Officer Customer care (disaster Recovery site)

Hyderabad

Graduate/ Postgraduate

Under 35 years

Experience - (No of positions - 1):
Skills Preferred:

Candidate should have Prior experience in Customer support function (inbound)
Candidate should have efficient execution and coordination skills, should be a task master
Candidate should have good verbal and written communication skills
Candidate should be conversant with MS office (Excel formulas)
Candidate should be open to work in late Shifts and will be required to visit Primary site for understanding Operations.
Graduate/Postgraduate from any filed, with 2-3 years of post-qualification experience in customer care function.
Experience in the capital markets/Depositories/ Depository participants/RTAs or related field will have added advantage

Job Description:

Effectively handling inbound and outbound calls, Responding to customer queries through various channel communication such as emails, live chat, social media. To perform all these activities / processes in time bound manner
To co-ordinate with teams at primary site to understand the Operational aspects and processes relating to Customer Care
Informing Customers about updates, policies from time to time as per communique been shared
Analyse and report Customer data to device new strategies or update the existing ones.
Foster healthy relationship with DPs/RTA & CH’s and should be emphatic.
Ensure Customer has positive experience with CDSL
Assisting Dp/RTA to address technical queries related to CDAS application and Online application. any other support been shared by primary site team

Please email your resume, mentioning the position applied for in the subject column at :[email protected]