Gurgaon Haryana Desktop support technician Jobs – 83 Open Jobs Today

Senior Executive -Technical Support (BitRaser)
Stellar Data Recovery —Gurugram, Haryana
- Computer Science
- Software troubleshooting
- Customer service

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Senior Executive -Technical Support (BitRaser)

Stellar Data Recovery -
Gurugram, Haryana

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Job details

Qualifications

ITIL Certification
System administration
Computer Science
Software troubleshooting
Customer service
B.Sc
CCNA
English
Windows
Technical support
Master's degree
MCA
Bachelor's degree
B.E.
Training & development
Desktop administration
Communication skills
Analytics

Full job description

Job Description

Stellar is looking for a skilled IT/ITES Technical Support professional with 3–5 years of L1/L2 experience to provide exceptional technical, product, and application support. The ideal candidate will have strong communication skills, hands-on expertise in Windows system administration and networking,and the ability to deliver outstanding customer service to global clients. Candidates with relevant certifications such as CCNA, ITIL, or Windows Administration will be preferred.

Key Responsibilities

Provide L1/L2 technical, product, and application support to global customers (European/American
regions).
Troubleshoot issues related to Windows OS, devices, applications, and networking.
Deliver exceptional customer service with strong communication, active listening, and problemsolving skills.
Manage stakeholder expectations and ensure timely resolution with complete ownership.
Apply critical thinking to address technical problems promptly.

Desired Experience

3–5 years of hands-on experience in Technical Support, Product Support, or Application Support
at the L1/L2 level.
Prior experience communicating with international customers (Europe/US) preferred.

Key Skills

Strong communication and active listening skills with the ability to explain complex issues clearly;
Excellent English verbal and written skills are mandatory.
Proven customer service and stakeholder management abilities, supporting both internal and
external users

Qualification

Graduate in Computer Science/IT: BE, BTech, BSc-IT, MCA, or equivalent (CS/IT graduates only).
Preferred certifications: Windows System Administration, CCNA, ITIL.

Core Competencies

Team Work & Collaboration
Customer Centricity
Flexibility and Versatility
Result Orientation
Communication

Shift Timings

05:00 PM – 02:00 AM IST

Perks

Health & Wellness
Work-Life Balance
Recognition & Awards
Collaborative Culture
Learning & Development
Professional Growth

Job Skills

Analytics
Communication
Collaboration
Confidence

Date Posted: December 29, 2025
Location: Gurugram
Experience: 3-5 Years
Number Of Position: 1

Apply Now

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desktop support technician jobs in gurgaon haryana

Senior Executive -Technical Support (BitRaser)

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Job Description

Key Responsibilities

Desired Experience

Key Skills

Qualification

Core Competencies

Shift Timings

Perks

Job Skills

Date Posted: December 29, 2025

Location: Gurugram

Experience: 3-5 Years

Number Of Position: 1

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