Remote Technical customer support engineer india Jobs – 117 Open Jobs Today

Distinguished Engineer
PlexTrac —Remote
- Remote
- System design
- APIs
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Staff Software Engineer - Semantic Layer
dbt Labs —Remote
- Remote
- SQL
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Senior AIOps Engineer I
Porch —Remote
- ₹24,75,000 - ₹34,65,000 a year
- Full-time
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Senior Security Engineer, Content Engineering
Practical DevSecOps —Remote
- Full-time
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- Work from home
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Black Coffee Robotics —Remote
- Email
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YipitData —Remote
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SonarSource —Remote
- Full-time
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Senior Software Engineer, Security Engineering - India
JumpCloud —Remote
- Full-time
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Staff Engineer, AMP
MongoDB —Remote
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YipitData —Remote
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Twilio —Remote
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AlphaSense —Remote
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YipitData (Alternative) —Remote
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GTM Enablement Lead
OpenAI —Remote
- Full-time
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14d
Software Engineer, Frameworks
Ethernovia, Inc. —Remote
- Remote
- Computer Science
- Master's degree
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- Paid time off
- Flexible schedule
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Distinguished Engineer

PlexTrac
Remote

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Job details

Qualifications

Cloud infrastructure
Node.js
React
Full-stack development
System design
PostgreSQL
Distributed systems
Redis
Back-end development
APIs
TypeScript

Full job description

About PlexTrac

PlexTrac is a cybersecurity SaaS platform helping security teams streamline reporting, exposure management, and remediation workflows. Our platform is used by penetration testers, red teams, consultants, enterprises, and managed security providers to operationalize security findings and improve collaboration across technical and executive stakeholders.

We are a remote-first company headquartered in the United States with distributed team members across North America, Europe, and Asia. We are committed to ownership, transparency, practical problem-solving, and building products that customers genuinely rely on.

Why This Role Matters

We are looking for a Distinguished Engineer to own our technical vision and shape how we build at every level of the stack. This individual contributor role will make foundational architectural decisions, help solve the hardest engineering problems we face, and directly influence the direction of the company.

Location: Remote — India only.

Responsibilities

Define and own the company-wide technical architecture across frontend, backend, APIs, and data systems
Lead the design of large-scale, distributed, and event-driven systems built to support current and future growth
Establish foundational patterns for our core stack: React/TypeScript on the frontend, Node.js on the backend, and scalable data architecture throughout
Make high-stakes architectural decisions that balance speed, scalability, and long-term maintainability
Serve as the technical authority on the most complex, high-impact challenges across the organization
Contribute directly to the codebase in critical paths, foundational systems, and high-risk areas
Drive alignment across teams on system design, engineering standards, and long-term technical direction
Define and improve practices around reliability, observability, and incident response across the platform
Evaluate and introduce technologies, cloud infrastructure (GCP), and tools that support long-term scale
Partner with leadership on technical strategy, product direction, and company-level trade-offs
Mentor senior and staff engineers and raise the quality bar through design reviews and hands-on collaboration

Qualifications

12 years of software engineering experience, including leading architecture for complex, large-scale systems
Deep, hands-on expertise across the full stack: TypeScript/React, Node.js, APIs, and data systems
Strong experience with distributed systems, event-driven architecture, and high-scale system design
Solid working knowledge of Postgres, Redis, and scalable data patterns
Experience with cloud platforms (GCP) and modern infrastructure practices
Proven track record of driving technical direction across multiple teams or an entire engineering organization
Ability to balance immediate delivery needs with long-term architectural integrity
Clear communicator who can influence engineers, executives, and non-technical stakeholders alike

Nice to Have

Background spanning platform, data, and application layers
History of shaping engineering culture or org-wide practices

Tech Stack

Full-stack technologies, languages for frontend (React/TypeScript) and backend development (Node.js), scalable databases, cloud and hosted deployment environments, enterprise security practices, and modern SaaS infrastructure.

Work Style

We operate as a remote-first, distributed team with a strong asynchronous culture. We value thoughtful communication, autonomy, and collaboration, with core working hours that partially overlap with U.S. Eastern Time.

Employees are administered through our EOR partner: Remote.

We’re committed to building an inclusive workplace where people from all backgrounds can thrive. We welcome applicants regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or background.

If you require accommodations during the interview process, please let us know: [email protected]

#LI-Remote

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Refine Your Search

technical customer support engineer india jobs in remote

Distinguished Engineer

Staff Software Engineer - Semantic Layer

Senior AIOps Engineer I

Senior Security Engineer, Content Engineering

Robotics Engineer

Senior Software Engineer

Sales Solutions Engineer - India

Senior Software Engineer, Security Engineering - India

Staff Engineer, AMP

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Senior Software Engineer

GTM Enablement Lead

Software Engineer, Frameworks

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