Remote Data analyst/senior data analyst Jobs – 79 Open Jobs Today

Production Support Analyst
Endpoint Clinical —Remote
- Weekend availability
- Hybrid work
- B.Sc
- Databases
- SQL
2d
Senior IP Analyst
RWS Group —Remote
- Full-time
- Remote
- Research
- Databases
- Analysis skills
1d
Security Analyst
AHEAD —Remote
- Full-time
- Remote
- Azure
- AWS
- Bachelor's degree
- Health insurance
- Paid time off
2d
Chief Manager - Business Intelligence and Insights Group
AxisMaxlife —Remote
- Remote
- Computer Science
- Master's degree
- SQL
12h
Senior KDB developer
Luxoft —Remote
- Remote
- English
- Analysis skills
- Mentoring

Other jobs to consider

Find your next job by exploring related positions.

Production Support Analyst
Endpoint Clinical —Remote
Prior experience working with voice (IVR) web (IWR) and mobile (IMR) platforms is ideal. Provide excellent customer service to end users of endpoint IRT systems…
2d
Senior IP Analyst
RWS Group —Remote
With over 60 years of experience, our leadership in high quality patent translations, foreign patent filing, IP research and patent renewal services is…
1d

I want to receive the latest job alerts for data analyst/senior data analyst in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data analyst/senior data analyst jobs near remote

Security Analyst jobs in Remote

Senior Analyst jobs in Remote

Business Intelligence Manager jobs in Remote

Senior Developer jobs in Remote

Security Job jobs in Anand, Gujarat

Security Analyst jobs in Faridabad, Haryana

Security Analyst jobs in Ahmedabad, Gujarat

Security Guard, Watchman jobs in Andheri, Mumbai, Maharashtra

Security Analyst jobs in Andhra Pradesh

Data Analyst, Internship jobs in Kochi, Kerala

Security Analyst jobs in Thiruporur Road, Chennai, Tamil Nadu

Senior Analyst jobs in Pune, Maharashtra

Senior Analyst jobs in Rajkot, Gujarat

Senior Analyst jobs in Kolkata, West Bengal

Walkin Interview, Data Analyst jobs in Coimbatore, Tamil Nadu

Senior jobs in Ludhiana, Punjab

Government Data Analyst jobs in Pune, Maharashtra

Manager, Purchase ,billing jobs in Haridwar, Uttarakhand

Store Manager jobs in Baddi, Himachal Pradesh

Business Intelligence Manager jobs in Pune, Maharashtra

Production Support Analyst

Endpoint Clinical -
Remote

Apply Now

Job details

Full-time
2 days ago

Qualifications

B.Sc
Databases
SQL
IVR
Bachelor's degree
Organizational skills
AI
Communication skills
Time management

Full job description

About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.

The Production Support Analyst (PSA) is the primary contact for end users of endpoint Interactive Response Technology (IRT) systems. In addition, the PSA will provide support to the Client Services and Data Management teams as needed.

Responsibilities:

Provide excellent customer service to end users of endpoint IRT systems.
Triage and respond to incoming queries (phone/email), ensuring that all requests are addressed in an appropriate timeframe.
Troubleshoot technical and non-technical issues using documentation, system configuration, and other resources
Document all incoming queries in endpoint’s ticketing system.
Escalate to internal teams when issues cannot be resolved within the support team.
Review data change requests for clarity, completeness and impact.
Collaborate with Client Services and Customers as needed to ensure database updates are made in the spirit of the original request.
Make minor modifications and execute existing SQL Data Scripts for viewing project data and system configuration
Participates in conference calls and/or meetings with internal and external teams as needed.
Organize own workspace and deadlines to ensure timely completion of tasks.
Provide guidance and mentoring to associate PSAs.
Create and submit training and knowledgebase for review by senior or lead PSA.
Demonstrate appropriate decision-making and strong IRT trouble-shooting skills
Verify data changes by using SQL scripts and ensure database updates are made in the spirit of the original request.
This position requires weekend and holiday coverage.
Perform other duties as required.

Experience:

2-4+ years’ experience in a user-facing role, with an emphasis on providing troubleshooting assistance and technical support via the phone & email.
Ideal candidates should be adept communicators, able to provide guidance to non-technical users and ask questions that accurately and efficiently determine the customer’s need.
A proven ability to understand technical concepts and learn very quickly, including experience with SQL databases.
Some experience in the life science industry preferred.
High-level of attention to detail with excellent organizational skills and ability to multi-task.
Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.
Previous experience working in a fast-paced, support-oriented environment.
Prior experience working with voice (IVR) web (IWR) and mobile (IMR) platforms is ideal.
Ability to troubleshoot to determine the source of a customer issue using provided reference sources, data and other tools.

Skills:

Strong attention to detail
Excellent organizational and time management skills
Excellent verbal and written communication skills
Technical aptitude
Adaptability/flexibility in a changeable, fast-paced environment
Ability to learn and apply new skills quickly
Critical thinking

Education:

BA/BS Degree and/or appropriate experience

#LI-MT #LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

data analyst/senior data analyst jobs in remote

Production Support Analyst

Senior IP Analyst

Security Analyst

Chief Manager - Business Intelligence and Insights Group

Senior KDB developer

Other jobs to consider

I want to receive the latest job alerts for data analyst/senior data analyst in remote

Related Searches

Explore jobs in more locations

Responsibilities:

Experience:

Skills:

Education:

Jobseeker tools

Employer Tools

Browse

Stay Connected