Vmware admin Jobs

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Perinial Softech Pvt ltd —Mumbai, Maharashtra
- ₹14,000 - ₹16,000 a month
- Full-time
- Computer science
- Software troubleshooting
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Quick apply
SME -Windows/Linux -Server Admin
ASCENT E-DIGIT SOLUTIONS PVT LTD —Chennai, Tamil Nadu
- ₹20,000 - ₹50,000 a month
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- Health insurance
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Expert Systems Engineer
Veradigm —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
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Dotnet L3 (5.1-7 years)-CHN
CGI —Chennai, Tamil Nadu
- Full-time
- Windows
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Systems Plus —Pune, Maharashtra
- Full-time
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Local IT Infra Team
Gray Matrix —Mumbai, Maharashtra
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ChargePoint —Gurugram, Haryana
- Remote
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Desktop Support Engineer
Perinial Softech Pvt ltd —Mumbai, Maharashtra
- ₹16,000 - ₹18,000 a month
- Full-time
- Computer science
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Quick apply
Desktop Support Engineer
Pyxidia Softech Pvt Ltd —Mumbai, Maharashtra
- ₹16,000 - ₹18,000 a month
- Full-time
- Computer science
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- Health insurance
Quick apply
Senior Software Engineer - Devops
ABB —Bengaluru, Karnataka
- Online application
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Head of IT - Networking
codelogicx technologies —West Bengal
- Full-time
- Microsoft Access
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Cyncly —Kochi, Kerala
- Full-time
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Aptean —Bengaluru, Karnataka
- Full-time
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Pyramid Global Technologies —Mohali, Punjab
- Microsoft Outlook
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Japanese Bilingual with Linux/Windows Server
Capgemini —Chennai, Tamil Nadu
- Bilingual
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Siemens Healthineers —Bengaluru, Karnataka
- Full-time
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Resulticks —Chennai, Tamil Nadu
- Project management
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IT Support Engineer

Perinial Softech Pvt ltd
Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹14,000 - ₹16,000 a month

Benefits

Provident Fund
Health insurance

Qualifications

Computer science
Software troubleshooting
Software deployment
IT service management
Windows
Microsoft Office
Firewall
Quality assurance
ITIL
Customer support
VMWare
Communication skills
Active Directory
Intune

Full job description

Tech Support Engineer

Job Description
A Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:
1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.
2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role.
3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities Technical Expertise:
Provide advanced technical support to customers and internal teams.
Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues.
Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:
Act as a point of escalation for critical customer issues.
Communicate effectively with customers to understand their technical concerns.
Manage and prioritize support tickets and customer inquiries.
Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:
Document troubleshooting steps and solutions for knowledge base articles.
Create and maintain technical documentation, including FAQs and user guides.
Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:
Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:
Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert.

Troubleshooting and Problem-Solving:
Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:
Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:
MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.

Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

IT Support Engineer

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Senior System Specialist (L3)

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Senior Engineer

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Software Engineer – Automation / Manual Testing

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