Why project44?
At project44 we’re on a mission - to make supply chains work.
project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.
If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk.
Overview
We're looking for a Senior Staff Product Manager to own product strategy for our Last Mile e-commerce business. This is a senior IC role for someone who can set direction in an ambiguous, fast-moving space — defining where the product goes, why, and in what order — and then drive it through delivery in partnership with Engineering, Design, and go-to-market teams. You'll operate as the product owner for the last-mile delivery experience, from carrier integration and tracking through the post-purchase customer journey.
What you'll own
You'll set and maintain the Last Mile product strategy and roadmap, grounding it in direct customer conversations, market signal, and the realities of the e-commerce delivery ecosystem. You'll lead discovery and validation with enterprise and retail customers — running structured conversations to surface real needs, pressure-test assumptions, and translate findings into prioritized bets. You'll then carry those bets through execution: writing clear requirements, coordinating delivery across teams, and keeping commitments, dependencies, and trade-offs visible.
Key responsibilities
- Define and own the product vision and strategy for Last Mile e-commerce, and build the multi-quarter roadmap that delivers against it
- Lead customer discovery and validation with enterprise and retail accounts; synthesize what's learned into clear, prioritized direction
- Translate strategy into shippable requirements and partner closely with Engineering and Design to deliver
- Influence across product, engineering, and go-to-market without direct authority — aligning stakeholders on priorities and surfacing trade-offs rather than smoothing over them
- Raise the bar on product craft across the team, mentoring PMs and setting standards for how the org works
Ideal background
- Senior product experience in last mile, logistics, transportation visibility, or e-commerce fulfillment — consumer delivery experience a strong plus
- Track record of setting product strategy in ambiguous spaces and driving it to shipped outcomes
- Strong customer instinct: comfortable running enterprise conversations independently and representing product credibly to executives and customers
- Demonstrated influence at scale — moving cross-functional teams and senior stakeholders without relying on authority
Requirements & Skills:
- Bachelor’s degree in any discipline that has propelled you to build tech chops in your career, from computer science to business.
- 10+ years of Product Management leadership, experience building enterprise SaaS
- Experience building and driving a roadmap, based in customer needs, with a clear path to incremental delivery
- Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations
- Strong interpersonal skills, and the ability to rapidly develop and cultivate relationships with peers, partners, and key influencers across a software business
- Passion and empathy for the product and for our users and strong belief in the mission of creating customer and user value.
- Ability to self-manage and act with autonomy.
- Detail oriented, but also strategic. You should be able to context switch from guiding on implementation details to giving a company presentation with ease and aplomb.
- This position may require travel to global project44, customers, and partner locations.
- Supply chain and/or logistics experience is a plus.
Diversity & Inclusion
At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.
We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.
project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!
For any needed accommodations during the hiring process, please email [email protected]. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
More about project44
Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.
