Technical Support Engineer
Finastra —Thiruvananthapuram, Kerala
- Weekend availability
- Computer Science
- Software troubleshooting
- Customer service
- Paid time off
- Paid sick time
12d
campus-hire
EY —Thiruvananthapuram, Kerala
- Oracle
- Computer Science
- Java
Lead Developer
Guidehouse India Pvt Ltd —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Azure
- Computer Science
- Java
5d
Lead Mern stack developer
Softnotions Technologies Pvt Ltd —Thiruvananthapuram, Kerala
- Full-time
- Azure
- Software troubleshooting
- Master's degree
- Flexible schedule
Quick apply
Software Architect I React Native
UST —Thiruvananthapuram, Kerala
- JavaScript
- APIs
- Communication skills
Quick apply
5d
Product Engineer/Senior Product Lead
Gemini Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Access
- Azure
- DevOps
11d
Associate Lead Engineer - Product Development
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Java
- Databases
- SQL
- Health insurance
Lead Platform Engineering (AI & Autonomous Systems)- Kochi
VGreen Technology Solutions (VGreenTEK) —Thiruvananthapuram, Kerala
- ₹25,00,000 - ₹30,00,000 an hour
- Azure
- DevOps
- Java
Quick apply
9d
BCM-CampusHiring
EY —Thiruvananthapuram, Kerala
- Oracle
- Computer Science
- Java
Lead I - Lead IAM Engineer (Ping Identity/Forgerock Developer)
UST —Thiruvananthapuram, Kerala
- DevOps
- Java
- JavaScript
Quick apply
5d
Project Lead
Gemini Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Azure
- Computer Science
- DevOps
Lead I - Software Testing(Playwright/Test Automation)
UST —Thiruvananthapuram, Kerala
- DevOps
- JavaScript
- APIs
Quick apply
5d
ReactJS Developer - Trivandurum / Trivandrum (Hybrid)
VGreen Technology Solutions (VGreenTEK) —Thiruvananthapuram, Kerala
- ₹1,20,000 - ₹1,50,000 a month
- AWS
- JavaScript
- APIs
Quick apply
Sr Full Stack Developer – AI Agents (100% Remote)
VGreen Technology Solutions (VGreenTEK) —Thiruvananthapuram, Kerala
- ₹1,00,000 - ₹1,20,000 a year
- Remote
- Master's degree
- Databases
- SQL
Quick apply
4d
Lead Software Engineer - Specialist
Equifax —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Health insurance
- Paid time off
Testing-PMO-Campus
EY —Thiruvananthapuram, Kerala
- Oracle
- Computer Science
- Java
Node JS Developer – IGDSJP#054
IGDS Technologies —Thiruvananthapuram, Kerala
- Email
- Azure
- Databases
- AWS
Senior Laravel Developer
Prophaze Technologies —Kazhakuttam, Kerala
- ₹6,00,000 - ₹10,00,000 a year
- Full-time
- Databases
- AWS
- JavaScript
Quick apply
4d
Zoho Developer
Elixr Labs —Thiruvananthapuram District, Kerala
- Full-time
- Databases
- SQL
- JavaScript
Full Stack Developer
CIPE HR Recruiters Ltd. —Pattom, Thiruvananthapuram, Kerala
- ₹15,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Bachelor's degree
- JavaScript
- Paid time off
- Cell phone reimbursement
Quick apply

I want to receive the latest job alerts for lead ii front end dev react , javascript in technopark thiruvananthapuram kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead ii front end dev react , javascript jobs near technopark thiruvananthapuram kerala

Software Engineer jobs in Thiruvananthapuram, Kerala

Developer jobs in Kerala

Full Stack Developer jobs in Thiruvananthapuram, Kerala

Developer jobs in Thiruvananthapuram, Kerala

Technical Support Engineer jobs in Thiruvananthapuram, Kerala

Lead Engineer jobs in Pune, Maharashtra

Lead Engineer jobs in Mumbai, Maharashtra

Lead Engineer jobs in Chennai, Tamil Nadu

Biomedical Engineer ,hospital jobs in Vadodara, Gujarat

Chief Engineer, Hotels jobs in Chennai, Tamil Nadu

Manual Test Lead jobs in Bengaluru, Karnataka

Purchase Engineer jobs in Ambernath South, Thane, Maharashtra

Fresher Software jobs in Coimbatore, Tamil Nadu

Software Engineer jobs in Brahmapur, Orissa

Software Developer ,internship jobs in Nagpur, Maharashtra

Cg Vak Software & Exports Ltd, Coimbatore jobs in Coimbatore, Tamil Nadu

Work From Home Software Jobs jobs in Andhra Pradesh

Software Engineer jobs in Hyderabad, Telangana

Software Engineer jobs in Tripunithura Fort, Kochi, Kerala

Full Stack Developer jobs in Madurai, Tamil Nadu

Technical Support Engineer

Finastra -
Thiruvananthapuram, Kerala

Apply Now

Job details

Full-time
12 days ago

Benefits

Paid time off
Paid sick time

Qualifications

BCS
AJAX
Operating systems
Computer Science
CSS
Software troubleshooting
Customer service
Struts
Microsoft SQL Server
Information Systems
Technical support
Microsoft Office
Java
Databases
Bachelor's degree
JavaScript
Scripting
JSP
Application support
Communication skills
jQuery
Debugging
HTML
Time management

Full job description

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide world class client / technical support to our software solutions by monitoring, evaluating, analyzing and prioritizing issues / cases from clients experiencing problems with software, networking, and other related technologies
Adhere to FINASTRA Client Services standards and processes while also ensuring assigned performance targets and service level objectives are met.
Ensure client satisfaction by responding to requests for assistance. Investigate, troubleshoot, or escalate issues as required. Accept responsibility for, coordinate, and track issues to a resolution/conclusion.
Thoroughly document all interactions with clients in case tracking system. Escalate complex and/or client sensitive issues.
Document client suggestions; provide work-around solutions, when possible, for identified problems in FINASTRA products; and ensure individuals who need to be informed are made aware of problems. Use tracking system(s) to report and monitor product maintenance and enhancements.
Assist in building and reviewing knowledge base and written how-to documents for internal and external distribution.
Maintain proficient knowledge of job related information as required. This may include financial institution, compliance, or technical information.
Build and maintain knowledge on specified FINASTRA components. Seek to maximize support certifications.
Maintain a general knowledge of FINASTRA product usage within designated operating systems, networks, hardware, databases, and peripherals as required.
Provide client support and technical issue resolution via E-Mail, phone, web ex, live meeting and other electronic medium.

Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Serves as a team technical resource to internal and external clients
Represents department as designated representative to product teams
Develop Knowledge management repositories for team training and reference.
Perform as a liaison between customer support and product development
Will be part of the team that is responsible for after-hours support. This includes being on call on a rotating basis, and responding within a defined time frame to pages by both staff and clients after hours on weekdays, weekends, and holidays.
Provide back up to overnight support, when required. This is intended to cover PTO, sick time and emergencies for our overnight resource and could be required with very short notice.
Perform additional duties or special assignments as required.
Provide internal support and training functions

KNOWLEDGE / SKILLS

Expert level of proficiency in the installation, use, and troubleshooting of software systems.
Require independent analyses, communication and problem solving.
Ability to work with minimal supervision and show initiative and judgment
Excellent interpersonal communication skills via telephone, in person, and in writing.
Superior customer service skills.
Effective time management skills.
Proven ability to learn quickly.
Proven ability as a problem solver.
Ability to work with clients, co-workers or third parties professionally and tactfully.
Possesses a neat, punctual, positive, proactive, and professional work ethic.
Ability to work well as part of a team or independently.
Working knowledge of MS Office Applications & the Internet.
Understanding of financial institution business operations (Front Office, Back Office, Lending, Channels).
Proficiency with SQL Server databases included debugging stored procedures.
Proficiency with complex scripting.
Proficiency with client/server environment.
Proficiency with Java, Struts 1.2 framework, JavaScript, jQuery, Ajax, SQL Server 2012, JSP, HTML5, CSS
Must be able to work in US business hours (IST night shift).

EXPERIENCE

3-5 years relevant work experience, including technical/ application support and/or programming.

EDUCATION / CERTIFICATIONS

Bachelor's degree in Computer Science, Information Systems, or related discipline or equivalent experience.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Apply Now

Refine Your Search

lead ii front end dev react , javascript jobs in technopark thiruvananthapuram kerala

Technical Support Engineer

campus-hire

Lead Developer

Lead Mern stack developer

Software Architect I React Native

Product Engineer/Senior Product Lead

Associate Lead Engineer - Product Development

Lead Platform Engineering (AI & Autonomous Systems)- Kochi

BCM-CampusHiring

Lead I - Lead IAM Engineer (Ping Identity/Forgerock Developer)

Project Lead

Lead I - Software Testing(Playwright/Test Automation)

ReactJS Developer - Trivandurum / Trivandrum (Hybrid)

Sr Full Stack Developer – AI Agents (100% Remote)

Lead Software Engineer - Specialist

Testing-PMO-Campus

Node JS Developer – IGDSJP#054

Senior Laravel Developer

Zoho Developer

Full Stack Developer

I want to receive the latest job alerts for lead ii front end dev react , javascript in technopark thiruvananthapuram kerala

Related Searches

Explore jobs in more locations

Who are we?

Jobseeker tools

Employer Tools

Browse

Stay Connected