The purpose of this role is to work with the business and associated teams to craft new solutions using Adobe Campaign, Redpoint or Unica. This role serves as a subject matter expert on campaigns and campaign platforms, and provides guidance and oversight to other campaign resources. This role is able to provide direction and guidance on integration of marketing technologies and tools.
Role Overview
We are looking for an experienced AEM Technical Architect/SME to strengthen and scale Adobe Experience Manager (AEM) capabilities within ACS GDC.
This role will be part of AEM Competency leadership team driving technical excellence, innovation and capability maturity across programs.
The role is primarily focused on technical competency leadership, including architecture oversight, innovation across AEM (including Edge Delivery Services) and adoption of Generative AI and Agentic AI across digital experience solutions, along with people leadership to build and mentor high-performing teams.
Key Responsibilities
Technical Competency Leadership
AEM & EDS Expertise
Define and drive the technical vision for AEM (Sites, Assets, Headless, Cloud Service) and AEM Edge Delivery Services (EDS)
Establish and standardize best practices, reusable frameworks, accelerators, and governance models
Provide architectural oversight across projects ensuring scalability, performance, and security
Drive consistency in architecture and delivery standards across multiple teams and engagements
Innovation with GenAI & Agentic AI
Drive adoption of Generative AI and Agentic AI across AEM use cases, including personalization and intelligent workflow orchestration
Identify and implement AI-powered accelerators for content lifecycle, DAM, and customer journeys
Collaborate with cross-functional teams to embed AI into digital experience platforms
Solutioning & Pre-Sales Support
Partner with sales and solution teams to support proposals and client presentations
Provide technical estimations, architecture blueprints and capability showcases
Capability Building
Contribute to and evolve the competency roadmap for AEM and AI capabilities in alignment with organizational goals
Strengthen and scale existing Centers of Excellence (CoE) for AEM and AI-driven digital experience solutions
Conduct internal trainings, workshops and certification programs
Collaborate with peer competency managers to standardize best practices and reusable assets across programs
Quality & Governance
Establish coding standards, review mechanisms and delivery governance
Ensure alignment with Adobe best practices and enterprise architecture standards
People Leadership
Lead, mentor, and grow a team of AEM developers, architects, and leads
Drive hiring strategy, onboarding and capability development aligned with business needs
Conduct regular check-ins, performance reviews and career planning
Drive skill transformation of the team in line with evolving landscape.
Foster a culture of innovation, collaboration and continuous learning
Act as an escalation point for delivery challenges and ensure successful outcomes
Required Skills & Qualifications
Experience: 12+ years in digital experience platforms, with 4+ years of hands on experience in Architect capacity for AEM/EDS solution.
Team Leadership: Proven experience managing teams, conducting regular check-ins and driving performance management
AEM Expertise
Deep experience in AEM Sites, Assets, Headless CMS and AEM as a Cloud Service
Exposure to AEM Edge Delivery Services (EDS) is highly preferred
AEM Architect certification preferred
AI Skills
Hands-on or strategic experience with Generative AI (LLMs, prompt engineering, content automation)
Strong understanding of Agentic AI systems and their application in enterprise workflows
Architecture & Delivery
Strong experience in solution architecture leveraging AEM, microservices, APIs and cloud-native systems.
Leadership
Proven track record of technical leadership for large and complex engagements and building competencies
Stakeholder Management
Experience working with global clients, pre-sales tea
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email
[email protected] or call +1 408-536-3015.
AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
