Wb Operations manager Jobs – 99 Open Jobs Today

Senior Manager - HR Operations
mPokket —Kolkata, West Bengal
- Full-time
- Master's degree
- Bachelor's degree
- Team management
1d
Assistant Manager – Retail Voice Operations (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Excel
- Management
- English
Senior Manager – E-Commerce & Quick Commerce (Operations)
K K Product —Kolkata, West Bengal
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
Quick apply
Team Leader – Training Operations – E-Commerce- Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader / Supervisor – Review & Proctoring Operations – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Management
- Customer service
- English
Supervisor, Regional Sales Operations & DS Engagement - India
Herbalife —Kolkata, West Bengal
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
4d
Operations Executive / Assistant Manager - Event Management Company
PMS INNOVATION SOLUTIONS —Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Urgently hiring
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
Team Leader – Outbound Sales Operations – Solar Energy – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- Management
- Sales
Team Leader - Operations
Ahaan Software Consulting —Salt Lake, Kolkata, West Bengal
- ₹12,000 - ₹33,000 a month
- Full-time
- Sales
- English
- In-person
- Paid sick time
Quick apply
Team Leader – Back Office & Collections Operations – Gurugram, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Management
QC & Production Manager (Bakery)
Renyc Cake & Puff —Dankuni, Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- Quality control
- In-person
- Food provided
Quick apply
1d
Assistant Manager – Outbound & Sales Operations – Haircare – Siliguri (WFO)
Fusion CX —Shiliguri, West Bengal
- 12th Pass
- Bachelor's degree
Operations Manager
SAY Rooms & Homes —Kolkata, West Bengal
- ₹30,000 - ₹45,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- Management
Quick apply
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Senior Manager - HR Operations

mPokket -
Kolkata, West Bengal

Apply Now

Job details

Full-time
1 day ago

Qualifications

Master's degree
Change management
Digitization
Bachelor's degree
Team management
Human resources
HRIS
Business Administration
Human Resources
MBA
Leadership
Communication skills
Analytics

Full job description

Job Summary

Senior HR Operations Manager

mPokket is seeking an experienced and strategic Senior HR Operations Manager to lead end-to-end employee lifecycle operations while driving HR technology excellence across the organization. This role will oversee HR operations processes, manage a team of HR professionals, ensure operational efficiency and compliance, and own the HR technology ecosystem including HRIS, workflows, integrations, automation, reporting, and digital employee experience initiatives.

The ideal candidate combines strong people leadership with operational rigor, process improvement expertise, and hands-on experience managing HR platforms and systems in a fast-paced, high-growth environment.

Key Responsibilities

HR Operations & Employee Lifecycle Management

Lead and manage end-to-end HR operations across the employee lifecycle including onboarding, induction, employee records management, transfers, promotions, leave and attendance coordination, policy administration, and offboarding processes.

Ensure accurate and timely execution of all HR operational processes, documentation, and employee support activities.

Establish and continuously improve HR SOPs, workflows, SLAs, and service delivery standards.

Drive operational excellence through process optimization, automation, and standardization initiatives.

Ensure compliance with labor laws, audit requirements, and internal governance policies.

Partner closely with Payroll, Finance, IT, Legal, and Business HR teams to ensure seamless employee operations and support.

HR Technology & Digital Transformation

Own and manage the organization’s HR technology platforms including HRIS/HCM systems.

Act as the primary business owner for HR systems configuration, enhancements, upgrades, and integrations.

Lead implementation and optimization of HR tools, workflows, self-service capabilities, and automation initiatives.

Collaborate with IT teams and external vendors to ensure system reliability, security, and scalability.

Drive HR analytics and reporting capabilities to support workforce insights and decision-making.

Manage system governance including user access, data quality, compliance controls, and documentation standards.

Evaluate emerging HR technology solutions and recommend digital transformation initiatives.

Team Leadership & Stakeholder Management

Lead, mentor, and develop the HR Operations team to ensure high performance and employee-centric service delivery.

Define team KPIs, monitor productivity, and drive continuous capability development.

Serve as the key escalation point for complex employee operations and HR systems-related issues.

Build strong partnerships with business leaders and cross-functional stakeholders across the organization.

Foster a culture of responsiveness, accountability, collaboration, and operational excellence.

Minimum Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field. MBA/PGDM in HR preferred.

10–15+ years of experience in HR Operations and HR Shared Services environments.

Strong experience managing HRIS/HCM platforms and HR technology ecosystems.

Proven expertise managing employee lifecycle operations at scale.

Strong understanding of HR compliance, operational governance, labor laws, and policy administration.

Experience leading HR transformation, automation, digitization, or process optimization initiatives.

Excellent analytical, stakeholder management, and problem-solving capabilities.

Strong people leadership and team management experience.

Ability to work effectively in fast-paced and rapidly evolving business environments.

Preferred Qualifications

Expertise in HR process optimization and shared services operations.

Experience with workflow automation and systems-driven process improvements.

Strong understanding of HR analytics, dashboard reporting, and workforce insights.

Experience managing HR vendors, implementation partners, and transformation projects.

Knowledge of change management and digital adoption practices.

Excellent communication, collaboration, and stakeholder engagement skills.

Experience working in fintech, technology, startup, or high-growth organizations is preferred.

Job Snapshot

Updated Date

12-06-2026

Job ID

631

Department

Human Resource

Location

Kolkata, West Bengal, India

Experience

8 - 12 Years

Employee Type

Full-time

Apply Now

Refine Your Search

operations manager jobs in wb

Senior Manager - HR Operations

Assistant Manager – Retail Voice Operations (WFO, Kolkata)

Senior Manager – E-Commerce & Quick Commerce (Operations)

Team Leader – Training Operations – E-Commerce- Kolkata

Team Leader / Supervisor – Review & Proctoring Operations – Kolkata, India

Supervisor, Regional Sales Operations & DS Engagement - India

Operations Executive / Assistant Manager - Event Management Company

Team Leader – Outbound Sales Operations – Solar Energy – Kolkata, India

Team Leader - Operations

Team Leader – Back Office & Collections Operations – Gurugram, India

QC & Production Manager (Bakery)

Assistant Manager – Outbound & Sales Operations – Haircare – Siliguri (WFO)

Operations Manager

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