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Deputy Director - Quality (Medical Coding)

AccessHealthcare -
Chennai, Tamil Nadu

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Job details

Qualifications

Revenue cycle management
Six Sigma Certification
Medical coding
Digitization
Analysis skills
Quality assurance
Root cause analysis
AI
Leadership
Communication skills

Full job description

JOB SUMMARY

We are seeking an experienced Medical Coding leader to join our team in Chennai as Deputy Director. This leadership role involves overseeing quality audits, implementing best practices, driving error reduction initiatives, leveraging automation tools, and fostering a culture of excellence and compliance. This position will play a critical role in enhancing the organization’s adherence to regulatory requirements, optimizing processes, and mentoring a team to achieve quality benchmarks.

JOB LOCATION: Chennai

Key Responsibilities:

Oversee comprehensive quality audits for coding across in-house teams and multiple vendors
Enforce coding best practices to mitigate risks such as missed diagnoses, over-coding, or under-coding
Drive external and internal audit programs aimed at improving compliance and accuracy
Design and elevate quality control frameworks to ensure coding accuracy and operational efficiency
Lead initiatives to reduce error rates, enhance coding precision, and boost productivity
Implement cutting-edge, AI-enabled audit solutions such as automated coding reviews and real-time QA tools
Monitor and report on Accuracy KPIs, including Missed Error Rate, Extra Error Rate, and Inter-Rater Reliability
Utilize robust data analytics to assess trends in coding accuracy and identify compliance risks
Develop executive dashboards and reports to provide insights into quality performance metrics
Partner with Operations and Training teams to address and resolve coding discrepancies while implementing corrective action plans
Direct, mentor, and inspire a team comprising QA Managers, Auditors, and Trainers across diverse locations
Develop and execute quality training programs to enhance coder proficiency and consistency
Cultivate a culture centered on continuous improvement, compliance, and operational excellence

Job requirements:

Deep understanding of medical coding standards and audit processes
Experience with automation and AI solutions in coding audits
Proficiency in developing and managing quality metrics dashboards
Strategic leadership and ability to influence cross-functional teams
Strong problem-solving and decision-making capabilities
Excellent communication and stakeholder management skills

Qualifications:

Minimum 13 years of experience in Healthcare Revenue Cycle Management (RCM) and Quality Assurance
At least 5 to 6 years of core multispecialty coding expertise
Certified Six Sigma Black Belt/Master Black Belt from recognized institutions (e.g., ISI, ASQ, Benchmark, KPMG) with proven project experience
Expertise in coding audit frameworks, accuracy improvement strategies, and regulatory compliance
Certified in AAPC or AHIMA (e.g., CPC, CCS, RHIT, RHIA is preferred)
Proficiency with AI-powered coding audit tools, process digitization, and automation technologies
Demonstrated leadership skills with a proven track record of stakeholder management and driving change
Strong analytical skills with experience in Quality Metrics, Root Cause Analysis (RCA), and Lean Six Sigma

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Deputy Director - Quality (Medical Coding)

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JOB LOCATION: Chennai

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