Career Area:
Human Resources
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Impact Shapes the World at Caterpillar Inc
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
We are seeking a skilled Human Resources Rep II to join Financial Services HR -Global Finance Services Division
The preference for this role is to be based out of Whitefield Office, Bangalore, India
What you will do
To assist in the administration of various human resource services and functions within a facility, Division or Shared Services . Incumbents typically have previous human resources experience and have progressed through various human resources positions.
In a division or facility setting, the job functions could include some or all of the following:
- Recruiting needs/planning.
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New employee orientation.
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Liaise with Regional and Corporate Human Resources.
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Interact with and counsel all levels of management, salaried & hourly employees, to assist and resolve a wide variety of personnel, wage/salary and benefit related issues.
Interface with Corporate Human Resources, Compensation + Benefit and Payroll personnel to assist in the administration and support of employee issues and problems in some or all of the following areas:
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Performance Management Process.
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Relocations / International Service Employee Issues.
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Labor Relations Issues.
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Communication of human resources related material.
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Employee Opinion Survey analysis and communication.
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Annual Succession Planning process.
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Performance of duties associated with Governmental regulations and internal investigations.
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Administration of payroll, salary administration, time and attendance and PeopleSoft related activities.
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Learning initiatives.
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Track and report on metrics and measurements for human resources functions and provide data to management
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Various other human resources related duties.
In a Shared Services environment, this position serves as a liaison between the process owner and the service center groups to reflect process changes in a standard format. SSOS HR Reps also interface with Corporate Human Resources, Compensation + Benefit and Payroll personnel to assist in the administration and support of employee issues and problems in some or all of the following areas as well as manage process changes, new processes and new customers:
- Code of Conduct
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EEO Administration and internal investigations
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Temporary layoffs
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EOS & pulse management
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Leaves of absence including medical and Family & Medical Leave Act (FMLA’s)
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HR consulting regarding performance levels PL3C, 4 & 5
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Relocation and International Service Employees (ISE’s)
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Job evaluations/job code information
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Performance management & ePerformance
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Payroll/benefit questions
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Salary administration
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Time and attendance
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PeopleSoft (PS) related activities and tree questions
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Reorganizations
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Leader express inquiries
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Learning initiatives
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STIP administration
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Service date recalculations
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Talent Management System (TMS) training & consensus facilitation
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United Way
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Unemployment Insurance (UI) claims processing
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Wage & benefit surveys
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Labor Relation issues
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Process documentation and standard worksheets
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Track and report on metrics and measurements for human resources functions and provide data to management.
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Various other human resources related duties
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Typical internal customers include the employees at all levels in one or more facilities and/or Divisions.
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Develop and recommend solutions to problems of limited scope and complexity and may develop and recommend solutions to problems of moderate scope and complexity.
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The incumbent is challenged to carefully evaluate problems and review a number of possible solutions before selecting one option.
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Works with process owners and governance Council to ensure correct level of approval is determined for process changes and updated documentation is provided to all service centers.
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Incumbent can change different parts of the standard approach to serve customers best, but cannot add or delete procedures without approval.
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Works under general direction. Determine and develop approaches to solutions following established documented processes and procedures.
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Work is typically reviewed after completion.
What you will have
- The position typically requires good knowledge of various areas of human resource including benefits, employment, pay-related practices/process, compensation and company policies and procedures.
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In addition, the role will require ability to manage/facilitate learning interventions and should have excellent communication skills.
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The position typically requires a college or university degree and/or equivalent experience, preferably in communications. In addition, 2-4 years of human resources job-related experience are typically required.
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Very good human relations and effective communications skills are required to develop a cooperative work relationship with others inside and outside of department. The ability to maintain confidentiality is essential.
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This position requires candidate to work a 5-day -a -week schedule in the office
Skills desired:
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
- Delivers helpful feedback that focuses on behaviors without offending the recipient.
- Listens to feedback without defensiveness and uses it for own communication effectiveness.
- Makes oral presentations and writes reports needed for own work.
- Avoids technical jargon when inappropriate.
- Looks for and considers non-verbal cues from individuals and groups.
What you will get:
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Work Life Harmony
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Earned and medical leave.
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Relocation assistance
Holistic Development
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Personal and professional development through Caterpillar ‘s employee resource groups across the globe
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Career developments opportunities with global prospects
Health and Wellness
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Medical coverage -Medical, life and personal accident coverage
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Employee mental wellness assistance program
Financial Wellness
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Employee investment plan
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Pay for performance -Annual incentive Bonus plan.
Additional Information:
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers
Posting Dates:
June 15, 2026 - June 28, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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