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R&D - Product Support Engineering - Apprentice

Alcon -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Electrical experience
Bachelor's degree
Product development
B.E.
Communication skills

Full job description

Organization: R&D – Surgical Instrumentation (Ophthalmic Medical Devices)
Employment Type: Apprentice / Early Career

JOB PURPOSE

The Apprentice – Product Support Engineering (PSE) role is an entry‑level position designed for fresh engineering graduates to gain hands‑on exposure to ophthalmic medical devices. The apprentice will support PSE team activities related to New Product Development (NPD) and released products, working closely with senior engineers across mechanical, electrical, software, systems, quality, and regulatory functions.

This role focuses on learning engineering processes, design control fundamentals, documentation practices, and cross‑functional collaboration within a regulated medical device environment, including support for post‑launch and sustaining activities.

KEY RESPONSIBILITIES

Support PSE engineers in day‑to‑day engineering and sustaining activities for ophthalmic medical devices
Assist with engineering documentation, including change records, technical assessments, summaries, and reports
Support design control activities such as requirements traceability, risk documentation updates, and verification evidence organization
Participate in engineering change activities (ECOs/ECNs) under guidance from senior engineers
Assist in basic analysis of field issues, complaints, or manufacturing observations, including data collection and documentation
Support reviews of drawings, BOMs, and component information under supervision
Learn and follow quality system and regulatory requirements applicable to medical device development
Collaborate with cross‑functional teams including Mechanical, Electrical, Software, Manufacturing, Quality, and Regulatory functions
Develop understanding of product lifecycle concepts, medical device standards, and engineering best practices

QUALIFICATIONS

Required

Final‑year student with a BE / BTech degree (Mechanical/Electrical)
Basic understanding of engineering fundamentals
Willingness to learn and work in a regulated ophthalmic medical device environment
Good written and verbal communication skills

Preferred (Nice to Have)

Awareness of product development or quality processes
Basic knowledge of Excel, PowerPoint, or similar tools

SKILLS & BEHAVIORS

Strong learning mindset and curiosity
Attention to detail and willingness to follow structured processes
Ability to work in a team‑oriented, cross‑functional environment
Good organizational and documentation skills
Professional attitude and accountability

Work Hours: 1:00 PM – 10:00 PM IST

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.

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