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Solution Architect

Accenture -
Navi Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Oracle
SOAP
REST
APIs
Solution architecture
Groovy

Full job description

Project Role : Solution Architect
Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.
Must have skills : Oracle Engagement Cloud - Service
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Solution Architect, you will engage in a dynamic and collaborative environment where you will translate client requirements into innovative and effective solutions. Your typical day will involve working closely with various teams to ensure that the solutions developed are not only deliverable but also align with the client's business objectives. You will leverage your expertise to guide discussions, facilitate decision-making, and ensure that the solutions provided meet the highest standards of quality and effectiveness. Your role will be pivotal in shaping the client value proposition and ensuring that the solutions are tailored to meet specific needs.

Roles & Responsibilities:

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Expected to provide solutions to problems that apply across multiple teams.
Facilitate workshops and discussions to gather requirements and feedback from stakeholders.
Mentor junior team members to enhance their skills and knowledge in solution architecture.

Professional & Technical Skills:
- Around 12-15 years of experience as Techno -Functional consultant with minimum 3-4 E2E implementation in B2B service (Engagement) cloud
Expertise in below B2B Service capabilities

Service Request, Account, Contact Management
Omni Channel Routing
Configure Notifications and Chat functionality
Analytics and Knowledge Management
Security Setup
Integrations and Extensions
App composer
Page Composer
Groovy
SLA Configurator
Digital Customer Service
Reports
SOAP/REST APIs

Additional Information:
- The candidate should have minimum 12 years of experience in Oracle Engagement Cloud - Service.

This position is based at our Mumbai office.
A 15 years full time education is required.

15 years full time education

Apply Now

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