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Manager - TM - Zonal Field Engineer

Vodafone Idea -
Varanasi, Uttar Pradesh

Apply Now

Job details

Qualifications

QoS
Management
Node.js
Load balancing
5G
Analysis skills
Bachelor's degree
Computer networking
LMS
Root cause analysis
3G
4G/LTE

Full job description

Job Req ID: 49624

Location: Varanasi, Uttar Pradesh, IN

Function: Technology/ IOT/Cloud

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

TM – Zonal Field Engineer

Job Level/ Designation

Function / Department

Technology/Quality

Location

UPE

Job Purpose

We are seeking an experienced and technically proficient TM – Zonal Field Engineer to lead our Radio Access Network optimization and performance management initiatives in UPE zones. The ideal candidate will possess deep expertise across multiple wireless technologies (2G, 4G, and 5G) with a strong focus on data KPIs, RF parameter optimization, and field performance enhancement.

Key Result Areas/Accountabilities

Lead and manage RAN performance optimization activities across 2G, 4G, and 5G networks
Monitor, analyze, and improve critical data KPIs including throughput, latency, packet loss, RSRP, RSRQ, SINR, and user experience metrics
Proficiency with network performance tools including Ground Hog, TEMS, Nemo, Actix, Atoll, NetAct, U2000,AZQ etc.
Expert knowledge of data KPIs including throughput, latency, packet loss, RSRP, RSRQ, SINR, CQI, RI, PMI
Conduct comprehensive Single Cell Field Tests (SCFT) to validate network performance and identify optimization opportunities
Drive network performance benchmarking and competitive analysis initiatives
Establish and maintain KPI targets aligned with business objectives and customer experience goals.
Manage LMS tuning for optimal traffic distribution and resource utilization
Supports new trail/feature/technology to achieve smoothly improve experience by driving Performance monitoring
Implementation and acceptance testing of new node/features in co-ordination with partners, Central Quality & SNOC Team.
Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etc
Ensuring team development and synergy to deliver high performance culture and safety
Deriving insights from Customer complaints analysis and recommend corrective actions.
Use of available tool to derive indepth analysis of customer issue and map with technical parameter and optimize the network for best customer experience.
Conduct root cause analysis for network degradation and customer experience issues
Present optimization results, KPI trends, and improvement recommendations to stakeholders
Lead, mentor, and develop a team of RAN performance engineers and optimization specialists
Golden Routes/Railway Routes/National/State highway/City Optimization
Promptly attending VIBS complaints/Sales Complaints
Support 5G/4G/2G network roll out and ensure quality parameters and KPI's are met as per the standards stipulated by corporate.
Promote culture of Safety and Wellbeing and need to be a team player
Consistently meet TRAI QoS norms

Core Competencies, Knowledge, Experience

In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE) for Nokia OEM.

Excellent domain knowledge and on- field optimization experience

Hands on experience with tools like Ground Hog. Schema, SOM Arieso, TEMS, NEMO, Atoll, TEOCO, Anritsu , MUSA and crowd based analytic tools etc

Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints

Should be able to analyze the key issue with depth trouble shooting and 3GPP standard mapping.
Person should have knowledge on volte and 4G optimization of large network and basic IP network knowledge.

People management capability, very good cross functional co-ordination.
Experience with Optimization and Multiband tuning with specific LTE equipment of Nokia – MUST HAVE HANDS ON LTE OPTIMIZATION EXPERIENCE AND BE FAMILIAR WITH VENDOR PARAMETERS
Define LTE parameter settings including multi-band load balancing, traffic management, ANR, SON, and LTE Scheduler values, with particular focus on LTE Traffic management across multiple LTE bands
Analyze data to understand and identify impact of parameter and software feature changes to determine optimal network configurations

Must have technical / professional qualifications

B.Tech Electronics and Telecommunications with 5-7+ years of experience

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Apply Now

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