Techno functional solution architect Jobs

EA - DEC - Deputy Manager - Product Support
Deloitte —Bengaluru, Karnataka
- Analysis skills
- IT
- Communication skills
DE-REC-Risk Asset-Product-Solution-Arch-GDN02
EY —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- DevOps
Oracle Fusion Cloud HCM Payroll Analyst
Covantech —Hyderabad, Telangana
- Email
- Microsoft Powerpoint
- Oracle
- Software development
IN_Associate_Core Banking (Finacle / Flexcube) _FS TECH_Advisory_Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Oracle
- PMP
4d
Dynamics CRM Functional Associate+PL400
ITC WORLDWIDE —Delhi, Delhi
- Azure
- DevOps
- English
Quick apply
DE-REC-Risk Asset-Tech-Lead-GDN02
EY —Bengaluru, Karnataka
- Azure
- Computer Science
- DevOps
Director, Data, Analytics & AI - FR/ERM
Standard Chartered —Bengaluru, Karnataka
- Doctoral degree
- Computer Science
- Master's degree
- Health insurance
- Paid sick time
Data Engineering Manager - Snowflake, Data Bricks, Azure Data Factory
Optum —Noida, Uttar Pradesh
- Full-time
- Azure
- Project management
- Bachelor's degree
- Health insurance
Senior Data Engineering Lead - Snowflake, Data Bricks, Azure Data Factory
Optum —Hyderabad, Telangana
- Full-time
- Azure
- Project management
- Bachelor's degree
- Health insurance
AI/ML Computational Science Sr Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Salesforce
SAP Service Delivery Manager
Capgemini —Navi Mumbai, Maharashtra
- PMP
- Agile
- Health insurance
Banking Mobile App Developer
Kyndryl —Bengaluru, Karnataka
- Full-time
- Agile
- Communication skills
- Banking
3d
Senior Oracle Cloud Technical Lead
iteria.us —Hyderabad, Telangana
- Oracle
- Computer Science
- Java
- Paid time off
#ACN GN - SONG - Service - CE - Amazon Connect – Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- Salesforce
- Master's degree
Digital Engineering Manager
Kidde-Fenwal LLC —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
D&T Analyst II – Product Information Capabilities
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Manager II - Pre- Sales Support (RFP/RFQ), Test Architects
UST —Thiruvananthapuram, Kerala
12d
Senior Revenue Management and Data Analytics
Sabre —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SAP Central Procurement Hub solutions in S/4HANA
Mercedes-Benz Group AG —Bengaluru, Karnataka
- Computer Science
- Master's degree
- Bachelor's degree
HR Tech Integration Engineer
Schneider Electric —Bengaluru, Karnataka
- Online application
- Oracle
- Software troubleshooting
- DevOps

I want to receive the latest job alerts for techno functional solution architect

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

techno functional solution architect jobs near

Data Engineer jobs in Noida, Uttar Pradesh

Ai Ml Engineer jobs in Bengaluru, Karnataka

Director Of Analytics jobs in Bengaluru, Karnataka

Customer Service Analyst jobs in Bengaluru, Karnataka

Application Developer jobs in Bengaluru, Karnataka

Product Support jobs in Bengaluru, Karnataka

Senior Revenue Manager jobs in Bengaluru, Karnataka

Technical Lead jobs in Bengaluru, Karnataka

Service Delivery Manager jobs in Navi Mumbai, Maharashtra

Enterprise Architect jobs in Bengaluru, Karnataka

Data Engineer jobs in Hyderabad, Telangana

Banking Associate jobs in Bengaluru, Karnataka

Cloud Analyst jobs in Hyderabad, Telangana

Data Engineer jobs in Kochi, Kerala

Work From Home Data Entry , Typing jobs in Kolkata, West Bengal

Data Engineer jobs in Guwahati, Assam

Typing Work From Home, Data Entry jobs in Nagpur, Maharashtra

Data Engineer jobs in Technopark, Thiruvananthapuram, Kerala

Seepz, Jewellery Data Operator jobs in Andheri, Mumbai, Maharashtra

Data Engineer jobs in Vijayawada, Andhra Pradesh

EA - DEC - Deputy Manager - Product Support

Deloitte -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Analysis skills
IT
Design thinking
Application support
Communication skills

Full job description

Job requisition ID :: 104903

Date: Jun 14, 2026

Location: Bengaluru

Designation: Deputy Manager

Entity: Deloitte Touche Tohmatsu India LLP

EA - DEC - Deputy Manager - Product Support

Job requisition ID : 104903
Location: Bengaluru
Entity: Deloitte Touche Tohmatsu India LLP

The team

The Digital Excellence Centre is responsible for building products and platforms for Deloitte India that focuses on providing extraordinary customer experience by putting design thinking with trailblazing technology in the center of what they do. The diverse team consists of subject matter experts, technology specialists, quality engineers, user experience researchers & designers, data scientists and product managers.

Your work profile

The ideal candidate will bring over 10 years of IT development experience, with at least 3 years of hands-on experience in application support. They should possess a strong techno-functional profile, with a deep understanding of support workflows, issue prioritisation, and delivery timelines. The candidate must be adept at leading and managing a team to deliver high-quality, timely resolutions while maintaining service excellence.

Your Prime Responsibilities

Lead and mentor a team of support engineers and specialists in resolving complex technical and functional issues.
Serve as the primary point of contact (SPOC) for escalated incidents, coordinating cross-functional responses to ensure the timely resolution of critical issues.
Monitor and manage incoming ticket volume, ensuring optimal workload distribution and efficient response times.
Effectively manage and escalate issues across support tiers, ensuring seamless handoffs and resolution tracking.
Develop and implement scalable support strategies aligned with the product vision and business objectives.
Lead root cause analysis (RCA) for high-priority and critical support tickets, creating actionable insights and preventive measures.
Articulate technical and functional issues clearly and concisely to both technical and non-technical stakeholders.
Gather and analyse feedback from internal and external stakeholders to identify pain points and drive continuous improvement.
Collaborate with senior leadership to design support roadmaps and onboarding plans for new products under the support function.
Define key support metrics (e.g., resolution time, SLA compliance, customer satisfaction) and drive performance improvement.
Ensure adherence to strict SLAs and service-level commitments across all support activities.
Deliver comprehensive, regular reports (daily, weekly, monthly) on support ticket trends, bug status, and resolution performance to stakeholders.
Prioritise the support backlog based on business impact, severity, and urgency to ensure timely, high-quality delivery.
Partner closely with Delivery Managers, Product Managers, Product Owners, Tech/Solution Architects, and Development & Design teams to assess, prioritise, and resolve support issues efficiently.

Key skills required

10+ years of overall IT experience
3+ years of experience in an application support role
Excellent communication skills, written and verbal
Strong analytical and critical thinking abilities, enabling the development of innovative, practical, and sustainable solutions.
Demonstrated aptitude for understanding customer needs and articulating technical challenges with precision and empathy.
Experience in the regulatory compliance domain is a strong advantage.

Apply Now

Refine Your Search

EA - DEC - Deputy Manager - Product Support

DE-REC-Risk Asset-Product-Solution-Arch-GDN02

Oracle Fusion Cloud HCM Payroll Analyst

IN_Associate_Core Banking (Finacle / Flexcube) _FS TECH_Advisory_Bangalore

Dynamics CRM Functional Associate+PL400

DE-REC-Risk Asset-Tech-Lead-GDN02

Director, Data, Analytics & AI - FR/ERM

Data Engineering Manager - Snowflake, Data Bricks, Azure Data Factory

Senior Data Engineering Lead - Snowflake, Data Bricks, Azure Data Factory

AI/ML Computational Science Sr Manager

SAP Service Delivery Manager

Banking Mobile App Developer

Senior Oracle Cloud Technical Lead

#ACN GN - SONG - Service - CE - Amazon Connect – Analyst

Digital Engineering Manager

D&T Analyst II – Product Information Capabilities

Manager II - Pre- Sales Support (RFP/RFQ), Test Architects

Senior Revenue Management and Data Analytics

SAP Central Procurement Hub solutions in S/4HANA

HR Tech Integration Engineer

I want to receive the latest job alerts for techno functional solution architect

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected