Associate Representative, Customer Service Operations
Cencora —Pune, Maharashtra
- Full-time
- CRM software
- Customer service
- Salesforce
Customer Order Management Representative - Level II - OFFC
Cummins Inc. —Pune, Maharashtra
- Night shift
- Hybrid work
- Customer service
- Research
- 12th Pass
1d
Director, Global Service Delivery - APAC based
Siemens —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- PMP
- CAD
14d
IT Customer Service Representative
Accenture —Pune, Maharashtra
- Full-time
- Customer service
- Windows
- Bachelor's degree
IT Support Associate
ASSPL - Maharashtra —Pune, Maharashtra
- Full-time
- Windows
- AWS
- Analysis skills
Sales Development Representative
Avalara —Pune, Maharashtra
- CRM software
- Sales
- Public speaking
- Health insurance
- Paid time off
Tech Support
Knowledge Labs —Pune, Maharashtra
- Night shift
- English
- Databases
- Linux
Sales Representative
Naadbramha Foods & Beverages —Pune, Maharashtra
- From ₹20,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
- Paid sick time
Quick apply
Sr Program Specialist
Honeywell —Pune, Maharashtra
- Full-time
- Computer science
- PMP
- Engineering
7d
4400344-Executives
EXL Service —Pune, Maharashtra
- Full-time
- Customer service
- English
- Organisational skills
Associate SKE Sales
Clean Harbors —Pune, Maharashtra
- Full-time
- Sales
- Salesforce
- Communication skills
9d
Master Data Supervisor Customer&Vendor
Lubrizol —Pune, Maharashtra
- English
- Master's degree
- Bachelor's degree
Google Cloud Database Administrator
EVERSANA —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
6d
Jr. Software Engineer
CannonDesign —Pune, Maharashtra
- Azure
- Computer Science
- DevOps
Sales Representative
self employeed —Pune, Maharashtra
- ₹10,000 - ₹12,000 a month
- Hybrid work
- Sales
- English
- Smartphone
Quick apply
Sales Development Representative (SDR) Intern
Onelab Ventures —Pune, Maharashtra
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
9d
Security Operations Center (SOC) Manager
Armor Defense Inc —Pune, Maharashtra
- Full-time
- Azure
- Master's degree
- AWS
Quick apply
QA & Release Engineer
MariaDB plc —Pune, Maharashtra
- Remote
- Software troubleshooting
- SQL
- C++
Quick apply
BILLING & INVOICING SOLUTION DESIGNER
Vodafone —Pune, Maharashtra
- Full-time
- Software troubleshooting
- DevOps
- Databases
Sales Engineer (m/f/x)
Beckhoff Automation GmbH & Co. KG —Pune, Maharashtra
- Windows
- Microsoft Office
- Bachelor's degree

I want to receive the latest job alerts for customer support representative in pimple soudagar pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near pimple soudagar pune maharashtra

Customer Service Representative jobs in Pune, Maharashtra

Junior Software Engineer jobs in Pune, Maharashtra

Sales Associate jobs in Pune, Maharashtra

Technical Support Specialist jobs in Pune, Maharashtra

Sales Representative jobs in Pune, Maharashtra

Security Operations Manager jobs in Pune, Maharashtra

Sales Engineer jobs in Pune, Maharashtra

Database Administrator jobs in Pune, Maharashtra

IT Support jobs in Pune, Maharashtra

Itil Service Management jobs in Bengaluru, Karnataka

Customer Service Manager jobs in Hyderabad, Telangana

Customer Service Representative jobs in Ashram Road P.o, Ahmedabad, Gujarat

Customer Service Representative jobs in Kalyan, Maharashtra

Customer Service Representative jobs in Mulund West, Mumbai, Maharashtra

Customer Service Representative jobs in Kolkata Airport, Kolkata, West Bengal

Amazon Customer Service jobs in Uttar Pradesh

Customer Service Representative jobs in Punjab

Customer Service Representative jobs in Noida, Uttar Pradesh

Work From Home Customer Service jobs in Jaipur, Rajasthan

Customer Service jobs in Pune, Maharashtra

Associate Representative, Customer Service Operations

Cencora -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

CRM software
Pricing
Customer service
Call center experience
SAP
Salesforce
ERP systems
Administrative experience
Analysis skills
Project management
Bachelor's degree
Customer relationship management
Organisational skills
Business Administration

Full job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Job Description

PRIMARY DUTIES & RESPONSIBILITIES:

- Responsible for account setup and ongoing maintenance activity for AB/Cencora customers.
- Responsible for managing product access and eligibility for AB/Cencora customers
- Interacts with all levels of the organization for requests related to delivery, programs and services, contracts, sales, finance, CSMP, and corporate departments.
- Supports the efforts for collecting, validating, and proactive licensure renewals ensuring regulatory compliance for customer and facility licensing which includes Federal DEA, State Board of Pharmacy, State Controlled Substance, and State Medical Device.
- Assists with Total Issue Resolution for issues that involve customer master settings and maintenance. This includes pricing, substitution, invoicing, customer eligibility, and price stickers.
- Responsible for following approval process for business-critical fields such as COGs.
- Has complete ownership of the customer file and all components such as contracts/PVAs, routing, program compliance, pricing, substitution setups, etc.
- Ensures data integrity of customer setup, pricing, contract information
- Implements and runs the audit processes for customer profile information; generates and analyzes reports for all key customer fields such as substitution programs, pricing fields, chain id, owner id, business types and parent/child relationship.
- Conducts daily maintenance and troubleshooting to maintain data accuracy in various systems.
- Creates and produces reconciliation and auditing report.
- Utilizes CRM system to track maintenance and new account requests.
- Other duties and responsibilities as assigned
Additional Job Description

Additional Job Description

MINIMUM SKILLS, KNOWLEDGE & ABILITY REQUIREMENTS:

- Strong interpersonal skills, organizational skills and attention to detail.
- Ability to communicate effectively both orally and in writing.
- Good analytical skills.
- Working knowledge of standard Microsoft productivity tools
- Demonstrated history of operating in a professional manner with customers or other associates.
- Excellent analytical skills relative to data analysis and data auditing
- Excellent customer service skills, proven track record of detail-oriented problem solving, trouble shooting, and follow up
- Demonstrated ability to work independently
- Preferred knowledge of drug distribution industry or the Cencora organization.
- Experience using ERP Systems and Salesforce or other CRM systems

EXPERIENCE & EDUCATION REQUIREMENTS:

- Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree or equivalent work experience.
- Normally requires a minimum of three (3) years related and progressively responsible experience; minimum two (2) years experience with Cencora or like company in customer service, customer maintenance, or administrative position.
- SAP experience required.

Bachelor’s degree in business administration, operations management, healthcare administration, or a related field required. Less than 2 years of experience in customer service operations, contact center coordination, workforce coordination, or related operational support roles with demonstrated agent coordination, scheduling, or administrative functions required. Certification in customer relationship management, customer experience, project management, or service management preferred.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Apply Now

Refine Your Search

customer support representative jobs in pimple soudagar pune maharashtra

Associate Representative, Customer Service Operations

Customer Order Management Representative - Level II - OFFC

Director, Global Service Delivery - APAC based

IT Customer Service Representative

IT Support Associate

Sales Development Representative

Tech Support

Sales Representative

Sr Program Specialist

4400344-Executives

Associate SKE Sales

Master Data Supervisor Customer&Vendor

Google Cloud Database Administrator

Jr. Software Engineer

Sales Representative

Sales Development Representative (SDR) Intern

Security Operations Center (SOC) Manager

QA & Release Engineer

BILLING & INVOICING SOLUTION DESIGNER

Sales Engineer (m/f/x)

I want to receive the latest job alerts for customer support representative in pimple soudagar pune maharashtra

Related Searches

Explore jobs in more locations

Job Details

What Cencora offers

Affiliated Companies

Equal Employment Opportunity

Jobseeker tools

Employer Tools

Browse

Stay Connected