technopark, thiruvananthapuram, kerala support engineer Jobs – 159 Open Jobs Today

Service Delivery Engineer(L1)
Gemini Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Software troubleshooting
- Customer service
- DevOps
22h
Customer Care Executive
Career Q —Thiruvananthapuram, Kerala
- From ₹15,000 a month
- Full-time
- Computer Science
- B.Sc
- English
- Health insurance
Quick apply
4h
Service Engineer
AQUANEETA —Thiruvananthapuram, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Schematics
- Electrical experience
- Plumbing
- Paid time off
- Flexible schedule
Quick apply
8d
AWS Data Engineering_TVM/Kochi
UST Global —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Java
Lead I - ML Engineering
UST Global —Thiruvananthapuram, Kerala
- Azure
- Doctoral degree
- Computer Science
7d
Lead I - Software Testing (IOS QA)
UST Global —Thiruvananthapuram, Kerala
- SDLC
Analyst III - Information Security - data security
UST Global —Thiruvananthapuram, Kerala
- Azure
- SQL
- AWS
7d
Consultant II - Celonis Data Engineer
UST Global —Thiruvananthapuram, Kerala
- Azure
- Oracle
- Salesforce
Senior BeyondTrust Engineer (PAM)
UST Global —Thiruvananthapuram, Kerala
- Azure
- Scripting
- APIs
Service Engineer
Pioneer bajaj —Vazhuthacaud, Thiruvananthapuram, Kerala
- ₹17,000 - ₹22,000 a month
- Full-time
- Electrical experience
- Computer skills
- In-person
- Commuter assistance
- Health insurance
Quick apply
Lead II - MLOps
UST Global —Thiruvananthapuram, Kerala
- SQL
- Analysis skills
- Machine learning
EY - GDS Consulting - AI And DATA - NVIDIA Pyhsical AI - Senior
EY —Thiruvananthapuram, Kerala
- Azure
- DevOps
- Master's degree
RDKV, STB Architect
Infosys Limited —Thiruvananthapuram, Kerala
- JavaScript
- Software development
- Linux
Application Support Engineer – Multi-Stack & Cloud Operations
Jiffy —Thiruvananthapuram, Kerala
- Full-time
- Java
- AWS
- Scripting
Lead I - DevOps Engineering GitHub Enterprise CICD
UST Global —Thiruvananthapuram, Kerala
- Computer Science
- DevOps
- Bachelor's degree
Lead Network Engineer
RM Education Limited —Thiruvananthapuram, Kerala
- Analysis skills
- Computer networking
- Linux
Analyst II - Information Security
UST Global —Thiruvananthapuram, Kerala
- Microsoft Access
- Azure
- Software troubleshooting
Lead I - Software Testing
UST Global —Thiruvananthapuram, Kerala
- Java
- APIs
Lead I - Data Engineering- Azure
UST Global —Thiruvananthapuram, Kerala
- Azure
- DevOps
- SQL
Lead I - Software Testing (Mobile Automation)
UST Global —Thiruvananthapuram, Kerala
- Java
- SDLC

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Service Delivery Engineer(L1)

Gemini Software Solutions
Thiruvananthapuram, Kerala

Apply Now

Job details

Full-time
22 hours ago

Qualifications

Jira
Software troubleshooting
Customer service
Software deployment
DevOps
Disaster recovery
Microsoft SQL Server
English
SQL
User acceptance testing
Computer networking
Diploma
Communication skills
Banking
Time management

Full job description

Job Overview:

Build deep knowledge of system and ensure that products are configured in accordance with customer requirements and to provide support and clarifications to the customer.

Key Responsibilities:

Need to have a clear understanding & working experience with banking systems, interfaces, processes, certifications, Transaction processing cycles and partners (operations, and various business units).
Conducts detailed analysis of queries raised, performing gap analysis between current and desired processes and systems, root cause analysis, and ensuring the appropriate divisions / vendors / partners are involved.
Responsible for manning the production support mailbox & internal tracking tools as the main communication as Level 1 and 2 support (Experience with ticketing tools like Jira / DevOps will be an added advantage).
Make sure of system availability as per SLA across clients / applications / interfaces.
Experience and knowledge in Ms SQL in writing basic queries and trouble shooting.
Proactively participate in User Acceptance Testing (UAT). Prepare testing scenarios and scripts, identify and document functional test cases, write and execute test scripts for all upgrades or conversions wherever required.
Perform scheduled health check tasks / routine checklists, execute start-of-day, end-of-day and intraday proactive checks across applications and raise alerts in case required.
Able to work in 24X7 shift based environment, and support implementations & scheduled releases.
Must proficient in English, strong written, oral communication skills and able to manage internal and external stake holders and also direct customer.
Experience with any scheme / network certification process with previous firms will be an added advantage.
Support Disaster Recovery Test and Business Continuity activities.

Qualifications and Experience:

Education: Degree/Diploma.
Experience: 3-4 years’ experience in Banking /financial sector/any relevant domains is a must.

Key Skills:

Good written and verbal Communication skills
Experienced in UAT / Production batch / deployment.
Effective time management skills to prioritize tasks and meet service level agreements (SLAs).
Excellent customer service skills with a focus on providing timely and effective support.
Analytical thinking and problem-solving abilities to diagnose and resolve technical issues.
Accuracy in following procedures and protocols for service delivery.
Proficiency in relevant software, hardware, and networking tools.
Ability to troubleshoot complex problems and implement effective solutions.

Compensation: Competitive salary and perks

Job Category: Service Delivery Engineer (L1)

Job Type: Full Time

Job Location: Trivandrum

Experience: 0-2 years

Apply Now

Refine Your Search

support engineer jobs in technopark, thiruvananthapuram, kerala

Service Delivery Engineer(L1)

Customer Care Executive

Service Engineer

AWS Data Engineering_TVM/Kochi

Lead I - ML Engineering

Lead I - Software Testing (IOS QA)

Analyst III - Information Security - data security

Consultant II - Celonis Data Engineer

Senior BeyondTrust Engineer (PAM)

Service Engineer

Lead II - MLOps

EY - GDS Consulting - AI And DATA - NVIDIA Pyhsical AI - Senior

RDKV, STB Architect

Application Support Engineer – Multi-Stack & Cloud Operations

Lead I - DevOps Engineering GitHub Enterprise CICD

Lead Network Engineer

Analyst II - Information Security

Lead I - Software Testing

Lead I - Data Engineering- Azure

Lead I - Software Testing (Mobile Automation)

I want to receive the latest job alerts for support engineer in technopark, thiruvananthapuram, kerala

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Job Overview:

Key Responsibilities:

Qualifications and Experience:

Key Skills:

Compensation: Competitive salary and perks

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