telangana desktop support engineer Jobs – 144 Open Jobs Today

Cloud and Infra Support Engineer- L1/L2
ProArch —Hyderabad, Telangana
- ₹8,00,000 - ₹14,00,000 a year
- Full-time
- Remote
- Azure
- Software troubleshooting
- Windows
Quick apply
1h
Sr Associate IS engineer citrix operations
Amgen —Hyderabad, Telangana
- Weekend availability
- Azure
- Windows
- Master's degree
Associate Principal - Architecture
LTM —Hyderabad, Telangana
- Azure
- Computer Science
- DevOps
Quick apply
Senior Associate- .NET Full Stack Developer
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Azure
- Oracle
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Lead Engineer — Salesforce
Temenos —Hyderabad, Telangana
- Full-time
- Management
- Sales
- Salesforce
- Paid time off
1d
Senior Principal Enterprise Software Engineer
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- Azure
- Doctoral degree
- Computer Science
Business Analyst, Master Data Management
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Azure
- Oracle
Quick apply
GIS Developer
First American India Pvt Ltd —Hyderabad, Telangana
- Full-time
- Computer science
- Software troubleshooting
- Java
- Health insurance
Quick apply
Senior Specialist - System Management
LTM —Hyderabad, Telangana
- Analysis skills
- Scripting
- Internship
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Senior Associate, Master Data Management
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
Principal QA performance Engineer, AVP
State Street —Hyderabad, Telangana
- Full-time
- B.Sc
- DevOps
- Windows
- Health insurance
6d
Senior Principal Enterprise Software Test Engineer
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- Azure
- Doctoral degree
- Computer Science
GIS Developer
Geosys Enterprise Solutions —Hyderabad, Telangana
- Computer Science
- C++
- Bachelor's degree
- Health insurance
- Life insurance
Contact Center Integration Engineer
SummitNext Technologies Sdn Bhd —Hyderabad, Telangana
- Full-time
- Azure
- Salesforce
- Java
Quick apply
Senior Enterprise Services Engineer
Meridian IT —Hyderabad, Telangana
- Remote
- Azure
- SQL
- Software development
Senior QA Automation Engineer
Experian —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- JavaScript
- APIs
- Health insurance
Quick apply
Principal Network Engineer - SDWAN
Keyloop —Hyderabad, Telangana
- Software troubleshooting
- Mentoring
- Computer networking
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Senior Staff Software Engineer
Palo Alto Networks —Hyderabad, Telangana
- Full-time
- Computer Science
- B.Sc
- DevOps
2h
Senior Software Engineer - Power BI Developer
Cendyn —Hyderabad, Telangana
- Weekend availability
- Hybrid work
- Azure
- Software troubleshooting
- DevOps
Quick apply
2h

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Cloud and Infra Support Engineer- L1/L2

ProArch -
Hyderabad, Telangana

Quick apply

Job details

Full-time
₹8,00,000 - ₹14,00,000 a year
1 hour ago

Qualifications

Microsoft Windows Server
Cloud infrastructure
Azure
Software troubleshooting
Windows
Databases
Firewall
DHCP
Analysis skills
Bachelor's degree
Embedded software
Virtualization
Remote access software
DNS
VMWare
Desktop administration
RDS database
Communication skills
Master data management
Server management
Active Directory
Intune
VPN

Full job description

About ProArch:

At ProArch, we partner with businesses around the world to turn big ideas into better outcomes through IT services that span cybersecurity, cloud, data, AI, and app development. We’re 400+ team members strong across 3 countries (we call ourselves ProArchians)—and here’s what connects us all:

A love for solving real business problems
A belief in doing what’s right

What’s it like to work here?

You’ll keep growing. You’ll work alongside domain experts who love to share what they know.
You’ll be supported, heard, and trusted to make an impact.
You’ll take on projects that touch industries, communities, and lives.
You’ll have the time to focus on what matters most in your life outside of work.

At ProArch, you’ll be part of teams that design and deliver technology solutions solving real business challenges for our clients. With services spanning AI, Data, Application Development, Cybersecurity, Cloud & Infrastructure, and Industry Solutions, your work may involve building intelligent applications, securing business‑critical systems, or supporting cloud migrations and infrastructure modernization.

Every role here contributes to shaping outcomes for global clients and driving meaningful impact. You’ll collaborate with experts across data, AI, engineering, cloud, cybersecurity, and infrastructure—solving complex problems with creativity, precision, and purpose. You’ll join a culture rooted in technology, curiosity, and continuous learning. A place where we move fast, trust you to make an impact, encourage innovation, and support your growth.

Job Description:

We are seeking a tenured IT Support professional to join our newly formed Global Support Center as a L2 Cloud & Infra Engineer. This team serves as an escalation point for our India-based operations and provides after-hours support for our US-based team. We’re looking for someone with strong expertise in cloud support—specifically Microsoft Azure and O365—along with solid Windows Server and infrastructure administration skills. Effective communication, structured troubleshooting, and the ability to manage complex issues efficiently are essential, as is a willingness to work in rotational mostly EST hours.

Responsibilities:

Provide first and second-level IT support via phone, email, chat, and remote access; log, track, and update incidents and service requests in the ITSM tool with accurate documentation and timely updates.
Monitor, manage, and maintain server operations across multiple environments, responding to alerts related to outages, performance degradation, and capacity issues.
Administer and support Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, file/print services, and overall server health.
Manage server hardware and platform-level components, including NAS storage, RAID health, disk failures, capacity planning, and out-of-band management using iLO/DRAC.
Analyze and troubleshoot complex issues across hardware, software, servers, networking, virtualization, and security domains.
Assist with implementation, administration, and support of cloud solutions such as Microsoft Azure, Microsoft 365, and Azure Virtual Desktop (AVD).
Manage endpoint deployment and administration using Intune, Group Policy, MDM/MAM, and other endpoint management tools.
Perform server patching and update management, including Windows updates, firmware upgrades, scheduled maintenance windows, and compliance activities.
Execute regular data backups, restores, and validation while maintaining infrastructure security involving firewalls, switches, wireless networks, and VPN connectivity.
Follow up to ensure SLA adherence, escalate high-impact issues as needed, collaborate with internal teams and vendors, update knowledge base documentation, participate in projects, and actively pursue continuous learning.

Requirements

Experience: Minimum of 4 years in an IT Service Desk, Cloud Support, or Infrastructure Administration role, preferably within an MSP environment supporting multiple customers.
Cloud Support Expertise: Strong proficiency in Microsoft Azure and Microsoft 365, with relevant certifications such as MS-900, AZ-900, MS-102 (or equivalent).
Infrastructure Management: Hands-on experience with Microsoft Entra ID (Azure AD), Windows Server administration, Hyper-V/VMware, and core networking, including firewalls, switches, and VPNs.
Server & Platform Maintenance: Proven ability to manage server operations, including patching, performance monitoring, alert remediation, and issue resolution across on-prem and cloud environments.
Endpoint & Device Management: Experience with Microsoft Intune, including MDM/MAM policies, device compliance, application deployment, and remote device administration.
Remote Access & Virtualization: Practical experience with Remote Desktop Services (RDS) and Azure Virtual Desktop (AVD) supporting distributed users.
Hardware, Storage & Technical Proficiency: Working knowledge of on-prem infrastructure components, including servers and NAS/storage, with a strong understanding of cloud and on-prem IT systems and best practices.
Communication, Problem-Solving & Customer Focus: Excellent communication skills, strong analytical and troubleshooting abilities, and a professional, customer-focused approach with clear ownership and accountability.

Preferred Skills:

Networking: Familiarity with Cisco and Barracuda networking and security devices, along with strong network troubleshooting capabilities.
Server Management Tools: Experience with out-of-band management tools such as iLO and DRAC for server diagnostics and recovery.
Database Exposure: Basic experience working with databases, including running queries for troubleshooting or reporting.
Backup & Recovery: Familiarity with enterprise backup solutions such as Veeam and cloud-based backup platforms.
Project Involvement: Experience participating in or supporting IT infrastructure and cloud projects.
Certifications & Training: Additional Microsoft certifications such as AZ-800/801 or hands-on experience in Microsoft Cloud environments are a strong plus.
Additional Tools: Knowledge of VMware, Nerdio, Microsoft 365 management tools, and Cove Data, Veeam backup and solutions.

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Refine Your Search

desktop support engineer jobs in telangana

Cloud and Infra Support Engineer- L1/L2

Sr Associate IS engineer citrix operations

Associate Principal - Architecture

Senior Associate- .NET Full Stack Developer

Lead Engineer — Salesforce

Senior Principal Enterprise Software Engineer

Business Analyst, Master Data Management

GIS Developer

Senior Specialist - System Management

Senior Associate, Master Data Management

Principal QA performance Engineer, AVP

Senior Principal Enterprise Software Test Engineer

GIS Developer

Contact Center Integration Engineer

Senior Enterprise Services Engineer

Senior QA Automation Engineer

Principal Network Engineer - SDWAN

Senior Staff Software Engineer

Senior Software Engineer - Power BI Developer

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