Bhosari Pune Maharashtra Desktop support technician Jobs – 140 Open Jobs Today

Technical Support Manager
Accops —Pune, Maharashtra
- Remote
- Azure
- Windows
- Master's degree
System Administrator (Hosting & Cloud)
Dimakh Consultants —Pune, Maharashtra
- Microsoft Access
- Computer Science
- Microsoft Office
System Administrator
SplendorNet Technologies —Pune, Maharashtra
- Software troubleshooting
- Windows
- AWS
Technical Support Engineer
Cequence Security —Pune, Maharashtra
- Weekend availability
- Azure
- Computer Science
- SQL
- Health insurance
- Paid time off
L2 Technical Support Analyst
Delta Capita —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- DevOps
- English
Quick apply
Technical Support Executive
Sancuro Infotech —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Communication skills
Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
8d
Technical Support Intern
UNBOXROBOTICS LABS PRIVATE LIMITED —Pune, Maharashtra
- SQL
- Analysis skills
- Bachelor's degree
Quick apply
Engineer - Technical Support (TRC)
Eaton —Pune, Maharashtra
- Microsoft Outlook
- Schematics
- Software troubleshooting
Technical Support Lead
LotusFlare —Pune, Maharashtra
- Rotational shift
- Azure
- Software troubleshooting
- Engineering
Technical Services Specialist - UMM
ConnectWise —Pune, Maharashtra
- Windows
- Databases
- Bachelor's degree
Technical Support Consultant
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
8d
Sr Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Research
- Finance
- Master's degree
Associate Trainee-Enterprise Helpdesk
Stratacent —Pune, Maharashtra
- Weekend availability
- Computer Science
- Software troubleshooting
- B.Sc
- Commuter assistance
- Health insurance
Quick apply
Technical Support Specialist
6sense —Pune, Maharashtra
- Email
- Software troubleshooting
- Salesforce
- SQL
- Health insurance
- Paid time off
Quick apply
Senior Technical Support Engineer
Bentley Systems —Pune, Maharashtra
- Rotational shift
- Hybrid work
- Azure
- Windows
- AWS
Sr. System Administrator
Systems Plus —Pune, Maharashtra
- Full-time
- Azure
- Microsoft Office
- AWS
Sr. Technical Support Engineer
Dimakh Consultants —Pune, Maharashtra
- Azure
- Management
- Windows
Sr Technical Support Consultant
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Research
- Finance
- Master's degree
Support Technical Project Manager
Qualys —Pune, Maharashtra
- Full-time
- Computer Science
- PMP
- Master's degree

I want to receive the latest job alerts for desktop support technician in bhosari pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near bhosari pune maharashtra

Technical Lead jobs in Pune, Maharashtra

Technical Support jobs in Pune, Maharashtra

Technical Support Specialist jobs in Pune, Maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

Senior Technical Support Engineer jobs in Pune, Maharashtra

Senior Systems Administrator jobs in Pune, Maharashtra

Senior Technical Support jobs in Pune, Maharashtra

Systems Administrator jobs in Pune, Maharashtra

Technical Project Manager jobs in Pune, Maharashtra

Technical Support Analyst jobs in Pune, Maharashtra

Technical Technical jobs in Guwahati, Assam

Non Technical jobs in Chennai, Tamil Nadu

Technical Lead jobs in Calicut, Kerala

Technical Lead jobs in Chennai, Tamil Nadu

Fresher Technical jobs in Delhi, Delhi

Technical Lead jobs in Navi Mumbai, Maharashtra

Technical Lead jobs in Bengaluru, Karnataka

Technical Support jobs in Nashik, Maharashtra

Technical Support jobs in Noida, Uttar Pradesh

Technical Support jobs in Mansarovar, Jaipur, Rajasthan

Technical Support Manager

Accops
Pune, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Windows Server
Authentication
Azure
Operating systems
Kubernetes
IIS
Tomcat
Windows
Technical support
Web servers
Master's degree
MCA
OS Kernels
Firewall
DHCP
Bachelor's degree
SSL
Virtualization
Remote access software
Scripting
Computer networking
DNS
MacOS
B.E.
Linux
Apache
Nmap
Application support
Network monitoring
Citrix
Communication skills
Python
PowerShell
Shell Scripting
Active Directory
NGINX
VPN

Full job description

Education: BE/BTech/MCA/MTech (Preferably CS/IT)

Experience: 10+ years | Location: Pune/ Remote

No. of Positions: 1

Technical Skills Required

Mandatory:

Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analysing, Prior experience in working with Wireshark, Nmap, http analyser, Debug view etc.
Knowledge in VAPT analysis & Security
knowledge about security software such as DLP,firewalls (End point security are add on)
Product and Application Support
- Good experience in product and application support with sound knowledge of networking and IT Infrastructure
- Must have worked on supporting any enterprise security applications like Zero Trust, Identity Management solution, Multifactor Authentication Solution
- Any support experience in Virtualization products coming from Citrix, Microsoft, Dell, etc.
- Should have worked with any reverse proxy solutions
- Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS, etc.
- OWASP Application Security Guidelines
- How typically big enterprise support product installation and upgrades are managed and how the patch management is done
- Knowledge of PowerShell scripting, Linux shell scripting, and Python
Infra Support
- Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies,Remote Desktop services, IIS, FSMO roles.
- Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable
- Work experience in Client-side operating systems -Windows 7,8,10 are must
- Very good Working knowledge in Linux & Mac operating systems
Support Management and Tools knowledge
- Good knowledge of L1 and L2 Ticket tracking tools
- Good Knowledge of Service level management tools
- Should be able to manage escalations and the agreed and provided SLA for various clients
- Should be able to provide reports for any escalations, Root cause Analysis (RCA) ,Productivity reports
- Must make sure escalations are managed at root level and there is zero repeat escalations
- Excellent knowledge on Server Operating systems (Win 2016/19/22, Linux flavors)
- Proficient in Networking - DNS, DHCP, basic routing concepts, network monitoring commands & tools,
- Good knowledge in IT Infrastructure & Security concepts -Storage, File servers, SSL certificates, VPNs gateways, VAPT analysis, UTMS etc
- Good knowledge in Azure Cloud, conceptual understanding in Desktop as service, working experience in Azure Virtual Desktop / equivalent products

Good to have:

Knowledge of Windows kernel Drivers
Kubernetes and Container technologies
Prior experience in support ticketing tools and process
Experience in documentations
Certifications - ITIL3 or ITIL4

Role and Responsibilities:

To provide solutions, not workarounds
Good listener to customer, provide on time deliveries; Involve appropriate authorities when escalations are required
Make sure Support deliveries are under SLAs
Provide Solution documents, KB articles & RCAs and make sure team members are following the process
Proactively involve in escalations and make sure customer commitments are met
Coordinate with Product Management team for bug fixes, new feature escalations & development related items and make sure on time resolution
Good with Statistical data, analyze priorities and involve in the product improvement discussions
work as a leader of special or Ongoing requirements
Use appropriate judgement during critical environments.
Reproduce customer issues and if required, analyse the root cause; Check and verify any viable solutions available other than development –such as creating scripts, simple solutions etc.

Soft Skills Required

Strong communication skills (written and Verbal)
Clarity of thought
User centric approach
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team Manager
Flexible/adaptable
Strong verbal communication skills

Apply Now

Refine Your Search

desktop support technician jobs in bhosari pune maharashtra

Technical Support Manager

System Administrator (Hosting & Cloud)

System Administrator

Technical Support Engineer

L2 Technical Support Analyst

Technical Support Executive

Technical Support Consultant

Technical Support Intern

Engineer - Technical Support (TRC)

Technical Support Lead

Technical Services Specialist - UMM

Technical Support Consultant

Sr Technical Support Consultant

Associate Trainee-Enterprise Helpdesk

Technical Support Specialist

Senior Technical Support Engineer

Sr. System Administrator

Sr. Technical Support Engineer

Sr Technical Support Consultant

Support Technical Project Manager

I want to receive the latest job alerts for desktop support technician in bhosari pune maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected