Technical Support Engineer-1
Momentive Software —Pune, Maharashtra
- Full-time
- Azure
- SQL
- AWS
- Paid time off
2h
Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
8d
Technical Support Engineer
Concept Information Technologies —Pune, Maharashtra
- English
- Diploma
System Administrator
SLN Warehousing Services —Pimpri, Pune, Maharashtra
- ₹17,000 - ₹27,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- ERP systems
Quick apply
System Administrator
SplendorNet Technologies —Pune, Maharashtra
- Software troubleshooting
- Windows
- AWS
Sr. Technical Support Engineer
Aspen Technology —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Travel
Technical Support Engineer
Cequence Security —Pune, Maharashtra
- Weekend availability
- Azure
- Computer Science
- SQL
- Health insurance
- Paid time off
Senior Technical Support Engineer
Finastra —Pune, Maharashtra
- Full-time
- Computer Science
- English
- Windows
- Paid time off
- Paid sick time
Technical Support Consultant
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
8d
Technical Support Manager
Accops —Pune, Maharashtra
- Remote
- Azure
- Windows
- Master's degree
Technical Services Specialist - UMM
ConnectWise —Pune, Maharashtra
- Windows
- Databases
- Bachelor's degree
Systems Administrator II
AutomationEdge —Pune, Maharashtra
- Call employer
- Azure
- Windows
- AWS
L2 Technical Support Analyst
Delta Capita —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- DevOps
- English
Quick apply
Sr Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Research
- Finance
- Master's degree
Linux & Java – Product Technical Support Analyst Lead -Pune
FIS Global —Pune, Maharashtra
- Full-time
- Oracle
- Software troubleshooting
- Java
- Health insurance
Process Developer, Payments & Helpdesk
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
Technical Support Engineer
LogicNP Software —Pune, Maharashtra
- English
- C++
- Software development
Technical Support Intern
UNBOXROBOTICS LABS PRIVATE LIMITED —Pune, Maharashtra
- SQL
- Analysis skills
- Bachelor's degree
Quick apply
Technical Support Lead
LotusFlare —Pune, Maharashtra
- Rotational shift
- Azure
- Software troubleshooting
- Engineering
Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
- Health insurance
- Paid time off
Quick apply

I want to receive the latest job alerts for desktop support technician in mukundnagar pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near mukundnagar pune maharashtra

Technical Lead jobs in Pune, Maharashtra

Technical Support jobs in Pune, Maharashtra

Senior Systems Administrator jobs in Pune, Maharashtra

Technical Support Analyst jobs in Pune, Maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

Systems Administrator jobs in Pune, Maharashtra

Senior Technical Support jobs in Pune, Maharashtra

Senior Technical Support Engineer jobs in Patna, Bihar

Blinkit , Customer Support Wfh jobs in Bengaluru, Karnataka

Senior Technical Support Engineer jobs in Bengaluru, Karnataka

Senior Technical Support Engineer jobs in Ahmedabad, Gujarat

Technical Support, Walkin Interview jobs in Chennai, Tamil Nadu

Senior Technical Support Engineer jobs in Gandhinagar, Gujarat

It Support In School College jobs in Bengaluru, Karnataka

Equity Technical Analyst jobs in Mumbai, Maharashtra

Technical Technical jobs in Guwahati, Assam

Non Technical jobs in Chennai, Tamil Nadu

Technical Lead jobs in Calicut, Kerala

Technical Lead jobs in Chennai, Tamil Nadu

Fresher Technical jobs in Delhi, Delhi

Technical Support Engineer-1

Momentive Software -
Pune, Maharashtra

Apply Now

Job details

Full-time
2 hours ago

Benefits

Paid time off

Qualifications

Authentication
SSO
Azure
React
XML
Technical support
SQL
AWS
APIs
Customer support
Web services
JSON
LMS
Root cause analysis
SaaS
Communication skills
jQuery
HTML

Full job description

Job Description

Key Responsibilities:

Act as a technical liaison, effectively collaborating with Business Stakeholders, Product Managers, Client Support, Client Success Managers, and Product Engineering to troubleshoot platform or integration issues.

Lead technical troubleshooting efforts for existing customers and vendors while providing internal technical insights across departments.

Diagnose and resolve issues in Integration calls involving API, JSON, XML, and HTML.
Monitor and troubleshoot third-party system integrations, prioritize bugs, and identify opportunities for enhancement.

Manage escalations from Level 1 and Level 2 Client Support teams, prioritizing and resolving technical issues efficiently.

Assist with configuration and testing of SSO (Single Sign-On) and Web Hooks to ensure seamless authentication and data flow.

Investigate and document issues that require escalation to the Product Engineering team.

Maintain open and proactive communication with Tier 1, Tier 2 teams, and clients regarding issue status and resolution timelines.

Review and troubleshoot error logs to diagnose and resolve customer-reported issues.

Reproduce customer-reported issues to identify root causes and provide actionable solutions.

Support testing of new product features to ensure functionality and stability.

Qualifications & Skills:

3-5 years of hands-on experience in technical customer support or engineering roles.

Proven experience supporting third-party APIs or external system integrations.

Strong problem-solving skills with the ability to conduct root cause analysis on complex technical issues.

Excellent communication skills, ensuring clarity and professionalism in interactions with both technical and non-technical stakeholders.

Well-organized and analytical, with a structured approach to troubleshooting and issue resolution.
Flexibility to work in the US Shift

Technical Expertise:

Proficiency in HTML, XML, and JSON for integration and API support.
Knowledge of SQL for querying and troubleshooting data.
Familiarity with Dot Net, React, and jQuery for analyzing error logs.
Experience working with engineers, and client operations teams.
Ability to review application logs, diagnose errors, and resolve abstract technical issues.
Direct experience supporting third-party authentication services and web services integrations.

Preferred Experience:

Familiarity with Association Management Systems (AMS), Learning Management Systems (LMS), or CRM APIs.
Experience working on SaaS systems.
Experience working with cloud service providers (AWS, Azure, etc.).
Experience using AI tools to enhance productivity.
Experience working with ticketing systems.

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Planned Paid Time Off - Earned Leave and Casual Leave in Each Calendar Year

Company Holidays as Per Policy

Employer-Paid Parental Leave
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Group Mediclaim Policy

Group Accident Policy

Group Term Life Policy
Gratuity as Per Payment of Gratuity Act

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in India (without sponsorship), and to complete the required employment eligibility verification form upon hire.

Apply Now

Refine Your Search

desktop support technician jobs in mukundnagar pune maharashtra

Technical Support Engineer-1

Technical Support Consultant

Technical Support Engineer

System Administrator

System Administrator

Sr. Technical Support Engineer

Technical Support Engineer

Senior Technical Support Engineer

Technical Support Consultant

Technical Support Manager

Technical Services Specialist - UMM

Systems Administrator II

L2 Technical Support Analyst

Sr Technical Support Consultant

Linux & Java – Product Technical Support Analyst Lead -Pune

Process Developer, Payments & Helpdesk

Technical Support Engineer

Technical Support Intern

Technical Support Lead

Associate system administrator

I want to receive the latest job alerts for desktop support technician in mukundnagar pune maharashtra

Related Searches

Explore jobs in more locations

Job Description

About Us

Why Work Here?

Jobseeker tools

Employer Tools

Browse

Stay Connected