telangana desktop support technician Jobs – 127 Open Jobs Today

Technical Support Representative (Customer Support)
Arrowsight Private Limited —Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
9h
Associate Technical Support Specialist
Milestone Technologies, Inc. —Hyderabad, Telangana
- Software troubleshooting
- Customer service
- Windows
5h
Principal Revenue Operations Systems Administrator
Nasuni —Hyderabad, Telangana
- Remote
- Salesforce
- System design
- APIs
Claim Helpdesk Executive Hyderabad
Watchyourhealth.com India Private Limited —Hyderabad, Telangana
- ₹15,000 - ₹18,000 a month
- Full-time
- English
- Bachelor's degree
- Travel
Quick apply
Senior Technical Support Training Manager
Hyland Software —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Administrator, Systems Engineering
Intercontinental Exchange Holdings, Inc. —Hyderabad, Telangana
- Full-time
- Windows
- Bachelor's degree
- Scripting
Senior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)
Telebu —Hyderabad, Telangana
- Databases
- Linux
- Python
PE-CX-Multi Channel Helpdesk
Cognizant —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Software troubleshooting
- Customer service
Technical Support Analyst
Anblicks —Hyderabad, Telangana
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Technical Support Manager (Product Support)
Kore.ai, Inc. —Hyderabad, Telangana
- Full-time
- Computer science
- Azure
- Customer service
Quick apply
Technical Support Representative
Nova Module —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Travel
Sr. Software Engineer - Citrix Systems Administrator
MULTIVAC —Hyderabad, Telangana
- Hybrid work
- Azure
- Computer Science
- Engineering
- Health insurance
Software Engineer/Senior Software Engineer - Technical Support
Kore.ai, Inc. —Hyderabad, Telangana
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Assistant Manager / Dy. Manager / Manager - Windows System Administrator (Location – Hyderabad)
CDSL —Hyderabad, Telangana
- Email
- Azure
- Windows
- Microsoft Office
OPS 2 Technical Support
Indium Software —Hyderabad, Telangana
- Night shift
- Salesforce
- Java
- JavaScript
Senior Lead Engineer
Otis —Ranga Reddy District, Telangana
- Full-time
- Software troubleshooting
- Analysis skills
- Scripting
Junior System Administrator
ITRadiant Solutions Pvt Ltd —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
Sr. Systems Administrator
Zeta Global —Hyderabad, Telangana
- Microsoft Word
- Microsoft Outlook
- Windows
D365 TECHNICAL SUPPORT ADM
ITC WORLDWIDE —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Software troubleshooting
Quick apply
4d
Consultant – IT Support
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Oracle
- Computer Science
- English
Quick apply

I want to receive the latest job alerts for desktop support technician in telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near telangana

Technical Support Specialist jobs in Hyderabad, Telangana

Systems Administrator jobs in Hyderabad, Telangana

Senior Systems Administrator jobs in Hyderabad, Telangana

Technical Support Analyst jobs in Hyderabad, Telangana

Technical Support Representative jobs in Hyderabad, Telangana

Senior System Engineer jobs in Hyderabad, Telangana

Helpdesk Support jobs in Hyderabad, Telangana

Technical Support jobs in Hyderabad, Telangana

Technical Support Manager jobs in Hyderabad, Telangana

Product Support jobs in Remote India

Product Support jobs in Bengaluru, Karnataka

Production Support jobs in Hyderabad, Telangana

It Support In School College jobs in Bengaluru, Karnataka

Product Support jobs in Gurgaon, Haryana

Product Based Company jobs in Kochi, Kerala

Product Support jobs in Bhilai, Chhattisgarh

Technical Support jobs in Indore, Madhya Pradesh

Zomato, Chat Support jobs in Hyderabad, Telangana

Technical Support Specialist jobs in Delhi

12th Pass, L1 Technical Support jobs in Bengaluru, Karnataka

Technical Support Representative (Customer Support)

Arrowsight Private Limited
Hyderabad, Telangana

Quick apply

Job details

Permanent | Fresher | Full-time
₹25,000 - ₹40,000 a month
9 hours ago

Benefits

Provident Fund
Health insurance
Paid time off
Paid sick time

Qualifications

Software troubleshooting
Customer service
CCTV
English
Technical support
Bachelor's degree
Typing

Full job description

Under general supervision, Technical Support Representatives will provide technical and network problem resolution to end-users (Internal and external customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting audit related hardware issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

· Deliver service and support to end-users using email, and remote control software, or other relevant means

· Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

· Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;

· Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, CCTV hardware, Arrowsight applications and more;

· Research required information using available resources;

· Follow standard processes and procedures;

· Identify and escalate priority issues per Client specifications;

· Redirect problems to appropriate resource;

· Accurately process and record support transactions using a computer and designated tracking software (Currently Team Support);

· Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;

· Organize ideas and communicate oral messages appropriate to listeners and situations;

· Follow up and make scheduled call backs to customers where necessary;

· Stay current with system information, changes and updates

Skill and Knowledge Qualifications:

· Ability to write clearly and accurately in English;

· Demonstrated proficiency in typing and grammar;

· Knowledge of relevant software computer applications and equipment;

· Knowledge of customer service principles and practices;

· Effective listening skills;

· Willingness to co-operate with others and work to the greater good;

· Multi-tasking capabilities;

Competencies:

· Exemplary Attendance and Punctuality

· Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.

· Focuses and guides self and team members in accomplishing work objectives.

· Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener.

· Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

· Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.

· Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.

· Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.

· Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

· Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.

· Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.

· Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Conditions:

· Must be able to sit for long periods of time

· Position requires use of headset/microphone

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in telangana

Technical Support Representative (Customer Support)

Associate Technical Support Specialist

Principal Revenue Operations Systems Administrator

Claim Helpdesk Executive Hyderabad

Senior Technical Support Training Manager

Senior Administrator, Systems Engineering

Senior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)

PE-CX-Multi Channel Helpdesk

Technical Support Analyst

Technical Support Manager (Product Support)

Technical Support Representative

Sr. Software Engineer - Citrix Systems Administrator

Software Engineer/Senior Software Engineer - Technical Support

Assistant Manager / Dy. Manager / Manager - Windows System Administrator (Location – Hyderabad)

OPS 2 Technical Support

Senior Lead Engineer

Junior System Administrator

Sr. Systems Administrator

D365 TECHNICAL SUPPORT ADM

Consultant – IT Support

I want to receive the latest job alerts for desktop support technician in telangana

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected