About the Role:
The candidate will operate in a compliance-driven SaaS environment (SOC 2 / CSA-aligned) and independently manage infrastructure security controls across AWS environments to maintain strong security posture, availability, and audit readiness
What will you do:
Manage infrastructure security posture using CSPM tools such as Orca Security (or equivalent) for infrastructure hardening, continuous vulnerability assessment (VA), risk prioritization, and timely remediation of identified security issues.
Own and manage infrastructure-related security incident response, including investigation, coordination with engineering teams, execution of Root Cause Analysis (RCA), and implementation/tracking of Corrective and Preventive Actions (CAPA).
Perform AWS infrastructure hardening aligned with security Benchmarks, ensuring secure configurations for compute, storage, networking, and identity components, along with ongoing compliance monitoring.
Manage and enforce infrastructure security policies, standards, and procedures; perform operational Security SOP activities including periodic reviews, compliance validation, and continuous improvement of security controls.
Support audit readiness by maintaining evidence and documentation aligned with SOC 2 Type II, ISO 27017 and CSA CCM requirements.
Execute standard operating procedures, Business Continuity Planning (BCP) and Disaster Recovery (DR) drills, validate recovery objectives (RTO/RPO) drive remediation of identified gaps.
Work with members from rest of the engineering team and customer success
What are we looking for?
Must have:
- BS / MS degree in computer science from premier institutes with top grades or equivalent practical experience.
- 3+ years of experience working in DevOps.
- Experience or working knowledge of provisioning and managing infrastructure as code with CloudFormation or Terraform in production
- Experience of being on call schedule to support production
- Experience or working knowledge of packaging and deploying application with docker using ECS or Kubernetes
Good to Have:
- Proficient in one coding language preferably Golang or Java
- AWS Devops Certification
Who will you report to: Team Lead DevOps
Why join us:
- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
- You are passionate about technology and its impact on the high-growth mobile technology space
- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
- Work with the smartest people who built software impacting billions of people
- Work in a fast-paced, dynamic environment where your contribution matters
Learn More
Get to know us better before you apply!
Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.
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Values
About CleverTap:
CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.
Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.
Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.
For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
