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Sales Incentive Regional Commissions Manager

Tata Consultancy Services -
Bengaluru, Karnataka

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Oracle
B.Sc
SAP
Business analysis
B.Com
SOX
Microsoft Office
Finance
Supervising experience
Bachelor's degree
Accounting
Human resources
Business requirements
Accounting
Time management

Full job description

Role - Sales Incentive Regional Commissions Manager

Location - Bengaluru

Exp Range - 8 to 15 years

Should be comfortable with Flexible Shift Timings

Overview :

Commissions Supervisor is responsible for preparing and/or reviewing monthly/quarterly commissions and bonuses for internal and external partners. Commissions Supervisor utilizes their experience handling more complicated commission issues based on complexity, number of transactions, or risk. Commissions Supervisor collaborates with business partners to effectively respond to queries, analyzes root causes and provides solutions (short term and permanent fixes). Commissions Supervisor acts in a lead role assisting management in the oversight of complex projects and the direction/guidance of other Commissions team member including reviewing work products ensuring accuracy and compliance. Commissions Supervisor identifies opportunities for process improvements, which may include leveraging system solutions.

ESSENTIAL DUTIES/RESPONSIBILITIES

Directly supervise commission processing team

Execute daily activities and analyses accurately with minimal instruction and oversight

Thoroughly understand the commission calculations and plans for assigned areas

Lead conversations and documentation of functional requirements of compensation plans including updates and enhancements as required for compensation plan changes

Develop and implement process improvements to increase Commissions team efficiency, increase accuracy, and improve internal/external customer and partner experience

Liaise with various internal groups, such as Sales Ops, Channel Ops, and FP&A, to understand their inputs and needs

Perform SOX reviews at an appropriately detailed level noting any unexplained variances

Proactively identify, document, analyze, and resolve all complex reconciliation issues relating to (internal and external) commission calculations and payments

Perform root-cause analyses for issues identified during the analysis process, taking necessary corrective action and regularly communicating status updates

Lead documentation of SOX controls, processes, and data flows

Exceed metrics for Key Performance Indicators (e.g. SLAs)

Clearly communicate with key stakeholders (e.g. internal sales colleagues) in a positive and professional manner

Preemptively identify issues or other potential obstacles

Respond to audit and other ad-hoc requests in a timely manner with complete and accurate information

Audit monthly, quarterly, annual commissions and bonuses

Be the “go to” person for Commissions team members and sales field with any questions/ queries related to sa les credits, revenue, quota attainment and payment

Actively participate in cross functional projects, acting as the Commissions lead and ensuring all Commissions requirements are accounted for and adequately tested

Provide coaching and mentoring for the team and conduct all related performance management activities

Fully participate in a culture of professionalism and collaboration to inspire an environment which is customer centric, responsive

Other projects and responsibilities may be added at the manager’s discretion.

JOB REQUIREMENTS AND QUALIFICATIONS

Education: BS or BA degree in Accounting or Finance or combination of education and progressive related work experience will be considered

Training Requirements (licenses, programs, or certificates): None

Experience:

Worked on any leading industry Commission tools (SAP Callidus, IBM Varicent, Oracle OIC)

3+ years of managerial / supervisory experience

8+ years of progressive experience in Commissions, Accounting or Finance preferably in a large or public company

5+ years working with internal or external customers

Has experience as a Business Analyst and communicated Business Requirements to IT teams

Knowledge of MS Access

Other Knowledge, Skills, and Abilities:

Strong organizational and time management skills for client servicing

Expert level skill set in MS Excel, knowledge of MS Access and other MS Office programs

Ability to work independently and with a team in a fast-paced and progressive environment with emphasis on policies and process

Demonstrated skills in problem solving, applying analytical principles, documenting, researching issues, resolving problems, proving data analysis, and multi-tasking

Experience in managing IT-enabled projects including project and resource planning, conducting user activity testing (UAT) and issue resolution

Ability to communicate effectively verbally and in writing

Ability to interact in a professional manner across all levels within the organization

Ability to organize and summarize large volumes of detailed information without error

Open to and a champion for change

Willingness to learn and develop new skills

Independently follow up on pending issues, take initiative and solve problems

Location

Bengaluru

Job Function

BUSINESS PROCESS SERVICES

Role

Manager

Job Id

407909

Desired Skills

Human Resource

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

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