work from home operations analyst Jobs – 129 Open Jobs Today

ServiceNow ITSM CSM Developer
DataLunix Technologies —Remote
- Full-time
- Remote
- Customer service
- JavaScript
- APIs
- Work from home
Quick apply
3d
Developer (Software / Application / Web)
MindSquare —Remote
- Remote
- Azure
- Oracle
- Computer Science
Treasury Technology Support Senior Consultant - Kyriba
Zanders —Remote
- Remote
- English
- Bachelor's degree
- APIs
Senior CSM Developer (ServiceNow)
DataLunix Technologies —Remote
- Remote
- Computer Science
- Customer service
- Analysis skills
- Work from home
Quick apply
3d
GTM Engineer / RevOps Architect
Kloud Gin —Remote
- Full-time
- Remote
- Computer Science
- Sales
- Salesforce
- Health insurance
TSA Sr
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Software troubleshooting
- Customer service
2h
PRINCIPAL MEDICAL WRITER
Catalyst Clinical Research, LLC —Remote
- Full-time
- Remote
- Microsoft Word
- Medicine
- Doctoral degree
Salesforce Developer
Hitachi —Remote
- Full-time
- Remote
- Sales
- Salesforce
- DevOps
Automation Lead
OpenBots Inc. —Remote
- Remote
- Azure
- Oracle
- Computer Science
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Associate Principal Engineer, Delivery (Core banking)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Project management
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10h
Senior Financial Analyst (CFA Charterholder)
FinStrat Management —Remote
- Full-time
- Remote
- Microsoft Excel
- Research
- Finance
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RPA Developer (UiPath)
Digixito Services Pvt Ltd. —Remote
- Full-time
- Remote
- Computer Science
- 12th Pass
- AWS
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SDE2 - Backend
Sun King —Remote
- Full-time
- Remote
- Java
- SQL
- AWS
Quick apply
Detection and Response Engineer
Unisys —Remote
- Full-time
- Remote
- Analysis skills
- Scripting
- Communication skills
Senior Cold Outbound Specialist
BM Digital —Remote
- ₹10,000 - ₹20,000 a month
- Full-time
- Remote
- Salesforce
- AI
- Marketing
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Associate Principal Engineer, Delivery (Core banking-DMS)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Project management
Quick apply
4d
Technical Architect – NICE CXone
TTEC Digital —Remote
- Full-time
- Remote
- Computer Science
- System design
- Java
Quick apply
Senior Consultant - Zoom
TTEC Digital —Remote
- Full-time
- Remote
- Computer Science
- Salesforce
- Java
Quick apply
Backend Engineer II – Data Platform
Netomi —Remote
- Full-time
- Remote
- Computer Science
- DevOps
- Java
Quick apply
Senior Software Engineer, Security Engineering - India
JumpCloud —Remote
- Full-time
- Remote
- English
- AWS
- Machine learning
Quick apply

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ServiceNow ITSM CSM Developer

DataLunix Technologies
Remote

Quick apply

Job details

Full-time | Contractual / Temporary
3 days ago

Benefits

Work from home

Qualifications

Performance tuning
Customer service
Data structures
IT service management
SOAP
JavaScript
REST
Scrum
APIs
ServiceNow
Agile
UI
Communication skills

Full job description

Design, develop, and implement solutions as a Senior ServiceNow Developer with a focus on ServiceNow CSM (Customer Service Management).

Configure and customize ServiceNow CSM applications, including case management, workflows, and customer service portals.
Develop and maintain ServiceNow scripts such as Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
Build and enhance workflows, Flow Designer flows, and automation to streamline customer service operations.
Work closely with Business Analysts, Architects, and stakeholders to understand requirements and translate them into scalable technical solutions.
Integrate ServiceNow CSM with other enterprise applications using REST/SOAP APIs and IntegrationHub.
Customize and enhance Service Portal or Employee/Customer portals to improve the user experience.
Support platform upgrades, performance optimization, and code reviews to ensure adherence to ServiceNow best practices.
Participate in testing, troubleshooting, and resolving production issues related to CSM implementations.
Maintain proper technical documentation and development standards.

Why you will love this role

Opportunity to work on enterprise-level ServiceNow CSM implementations.
Exposure to customer experience transformation initiatives.
Collaborative work environment with architects, developers, and product teams.
Ability to build innovative digital workflows and automation for customer service operations.
Opportunities for career growth and ServiceNow certification advancement.

We would like you to bring along

5+ years of experience as a ServiceNow Developer, with strong focus on ServiceNow CSM development.
Hands-on experience configuring and developing Customer Service Management (CSM) solutions.
Strong knowledge of JavaScript, Glide API, ServiceNow scripting, and platform development best practices.
Experience with Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization.
Experience building integrations using REST/SOAP APIs and IntegrationHub.
Experience with Service Portal or Customer Portal customization.
Strong understanding of ITSM or customer service workflows within the ServiceNow platform.
Good communication and collaboration skills to work with cross-functional teams.

Good-to-have skills

Experience with ServiceNow ITSM or other ServiceNow modules.
Familiarity with CMDB concepts and data structures.
Exposure to Agile / Scrum development methodologies.
Experience with ServiceNow platform upgrades and performance tuning.
ServiceNow certifications such as CSA or CSM-related certifications.

Benefits:

Work from home

Work Location: Remote

Quick apply

Refine Your Search

operations analyst jobs in work from home

ServiceNow ITSM CSM Developer

Developer (Software / Application / Web)

Treasury Technology Support Senior Consultant - Kyriba

Senior CSM Developer (ServiceNow)

GTM Engineer / RevOps Architect

TSA Sr

PRINCIPAL MEDICAL WRITER

Salesforce Developer

Automation Lead

Associate Principal Engineer, Delivery (Core banking)

Senior Financial Analyst (CFA Charterholder)

RPA Developer (UiPath)

SDE2 - Backend

Detection and Response Engineer

Senior Cold Outbound Specialist

Associate Principal Engineer, Delivery (Core banking-DMS)

Technical Architect – NICE CXone

Senior Consultant - Zoom

Backend Engineer II – Data Platform

Senior Software Engineer, Security Engineering - India

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