Sr. Specialist - Business Data Services
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Senior Principal Consultant _ MSD Copilot Architect We are seeking a highly skilled MSD Copilot Architect with strong expertise in Microsoft Dynamics D65 (D365) to lead AI-driven solution design Copilot integration and enterprise automation strategies. The ideal candidate will have deep hands-on experience with Microsoft Copilot stack Power Platform Azure Open AI and Dynamics 365 business applications. This role is responsible for driving AI adoption designing Copilot extensibility solutions enabling custom copilots for business processes and ensuring scalable and secure enterprise deployments Key Responsibilities: - Solution Architecture & Design: - Architect and design Copilot-enabled solutions across Microsoft Dynamics 365 (CE/Finance & Ops/Business Central). - Lead design of Copilot Studiobased custom copilots integrating with D365 Power Platform and external systems. - Develop AI-driven workflows plugins and conversational experiences using Azure Open AI Service and Microsoft Graph connectors. - Create enterprise-standard solution architectures design documents data flows and security models. - Copilot Integration & Customization - Customize and extend D365 Copilot experiences using Power Apps plugins Dataverse and AI Builder. - Implement domain-specific copilots leveraging grounding data retrieval augmented generation (RAG) and D365 data. - Integrate Copilot with D365 Sales Customer Service Field Service SCM Finance or HR modules. - Build connectors actions and skills to unify business processes via Copilot Studio - AI Data & Automation Strategy - Define AI strategy and Copilot adoption roadmap for enterprise clients. - Design secure data pipelines connecting Dataverse Azure and D365 for optimized AI responses. - Lead governance lifecycle management responsible AI practices and compliance implementation for copilots. - Project Leadership & Collaboration - Work closely with business functional and technical stakeholders to gather requirements and transform them into architectural solutions. - Provide technical leadership to implementation teams and drive best practices. - Conduct workshops training sessions and Po C initiatives for AI and D365 Copilot capabilities. - Technical Leadership: - Guide technical teams (developers consultants and testers) for AI adoption across multiple phases of the project. - Drive AI push in Dynamics 365 Projects.
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
Certified Compliance Officer (CCO) - VskillsVskills, Certified Data Management Professional - RiversandRiversand, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP), Informatica Certified Administrator - InformaticaInformatica, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft
Required Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Data Governance, Data Modeling, Data Quality, Design Thinking, Executive Presence, Inclusion, Master Data Management (MDM), Microsoft Excel, Microsoft Power BI, Microsoft SQL Server, Microsoft SQL Server Analysis Services (SSAS), Microsoft SQL Server Reporting Services, Modernizing Operations, Oracle DRM, People Leadership, Personal Effectiveness, Project Management, Risk Management, SQL Server Integration Services (SSIS), Storytelling, Veeva
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Business Data Services
Remote Type -
Hybrid
Work Shift -
Variable (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
