telangana front office manager Jobs – 112 Open Jobs Today

Front Office Manager
The Marque. Club —HITEC City, Hyderabad, Telangana
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- Team management
- Food provided
Quick apply
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Front Office Manager
The Marque. Club —HITEC City, Hyderabad, Telangana
Build strong relationships with members and proactively address their requirements. Maintain service standards, operational procedures, and front office…
₹50,000 - ₹1,00,000 a month
Quick apply
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Front Office Manager

The Marque. Club
HITEC City, Hyderabad, Telangana

Quick apply

Job details

Full-time
₹50,000 - ₹1,00,000 a month
13 hours ago

Benefits

Food provided

Qualifications

Hospitality
Guest relations
Bachelor's degree
Team management
Hospitality Management
Guest services
Diploma
Leadership
Communication skills

Full job description

Job Summary

The Front Office Manager is responsible for leading all front office and member service operations at The Marque Club. The role ensures a seamless arrival experience, exceptional member engagement, efficient guest services, and the highest standards of luxury hospitality. The incumbent will oversee reception operations, member relations, reservations, concierge services, and VIP guest handling while maintaining a warm, professional, and personalized service culture.

Key Responsibilities Member & Guest Experience

Deliver exceptional service experiences to club members, guests, and VIP visitors.
Ensure smooth member arrivals, guest registrations, reservations, and departures.
Build strong relationships with members and proactively address their requirements.
Handle member feedback, concerns, and service recovery professionally.

Front Office Operations

Manage daily front office, reception, concierge, and reservation functions.
Ensure accurate member records, visitor logs, and reservation systems.
Maintain service standards, operational procedures, and front office controls.
Monitor reception aesthetics and ensure a welcoming club environment.

VIP & Concierge Services

Coordinate personalized services for VIP members and distinguished guests.
Arrange special requests, private events, transportation, and concierge assistance.
Maintain confidentiality and discretion in all member interactions.

Team Leadership

Lead, coach, and develop the front office team.
Conduct training on luxury hospitality standards, grooming, etiquette, and member engagement.
Prepare duty rosters and ensure adequate staffing levels.

Coordination & Administration

Coordinate closely with F&B, Housekeeping, Security, Events, and Membership departments.
Prepare daily operational reports and service performance updates.
Ensure compliance with club policies and operational standards.

Qualifications

Bachelor's Degree or Diploma in Hotel Management, Hospitality Management, or related field.
Minimum 5–8 years of experience in Front Office Operations, Guest Relations, or Luxury Hospitality.
At least 2 years of experience in a supervisory or managerial role.

Skills & Competencies

Excellent communication and interpersonal skills.
Strong leadership and team management abilities.
Professional grooming and presentation.
Member-focused and service-oriented mindset.
Ability to handle high-profile individuals and confidential matters.
Strong problem-solving and conflict-resolution skills.
Proficiency in hospitality software and reservation systems.

Key Performance Indicators (KPIs)

Member Satisfaction Score
Guest Experience Ratings
Complaint Resolution Time
Member Retention & Engagement
Front Office Service Standards Compliance
Team Training & Productivity
VIP Guest Satisfaction

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits:

Food provided

Work Location: In person

Quick apply

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