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Senior Manager - Business System Analyst

AxisMaxlife -
Remote

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Job details

Qualifications

Performance tuning
Software troubleshooting
Business analysis
Continuous improvement
B2B
Direct sales
APIs
Scalability
AI
Communication skills

Full job description

About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description

Job Description

Job Title

Sr. Specialist BSA

Location

Gurgaon HO

Department

Digital Technology

Function

Information technology

Reporting to

Lead BSA / AVP – DOIC

Band

Job Summary

Sr. Specialist BSA will play a critical role in bridging business needs with technology solutions to enhance the digital onboarding and issuance experience for customers across Axis MaxLife’s onboarding and issuance applications. Incumbent will be responsible for providing deep technical expertise in designing and delivering end to end high performance, scalable & flexible solutions encompassing responsive APIs, application & data Integration, scalable databases. Incumbent would be also responsible to experiment, explore and demonstrate application of new technologies by means of conducting quick prototypes to solve business problems. Work with the direction from Solution Architect/ Enterprise Architect and co-create solutions with rest of the IT delivery teams.

Key Responsibilities:

Own end-to-end business and system requirements for Digital Onboarding and Issuance platforms across B2B, B2C and partner ecosystems, covering functional, non-functional, regulatory, and operational needs.

Act as a consultative partner to business stakeholders, translating complex business objectives, regulatory requirements, and product strategies into scalable, technology-aligned solutions.

Lead solution design in collaboration with Architects, Engineering, Data, AI and Security teams, ensuring alignment with enterprise architecture, reusability, and long-term roadmap.

Drive requirements decomposition into epics, features, user stories, and acceptance criteria with strong traceability from business outcomes to system implementation.

Evaluate and define API-first, integration-led and scalable architectures, including system interfaces, data flows, upstream/downstream dependencies, and third‑party integrations.

Provide thought leadership on platform modernization, automation, performance optimization, scalability and resilience, drawing from industry best practices and emerging technologies.

Own solution governance across the delivery lifecycle—ensuring adherence to architecture standards, security guidelines, NFRs, VAPT requirements, compliance controls and audit readiness.

Partner with delivery teams to ensure high-quality execution, supporting SIT, UAT, and production readiness through clear requirements, risk identification, and defect root-cause analysis.

Act as a mentor and capability builder within the BSA and delivery teams, providing guidance on requirement quality, solution thinking, industry patterns and domain knowledge.

Support continuous improvement initiatives by analysing production issues, customer journeys, turnaround times, and process bottlenecks to recommend technology and process enhancements.

Measures of Success:

Timely delivery and adherence to approved budget

Release quality and

Alignment of IT landscape to overall vision and blue prints

Faster, better and cheaper delivery of applications via technology

Compliance to Technical principles and standards including NFR’s/VAPT

SLA Compliance, RCA and defect repetition

Exceptional user(internal/external) experience, automation and operational efficiency by adoption of new cutting-edge technology solutions to solve business problems

Trusted partnership with other departments of IT and business

Customer satisfaction ratings

Key competencies/skills required:

7-10 years of experience in design & development of B2B, B2C applications

End to End designing of applications with backend integration

Experience on individual life insurance product launches is preferable

Have strong ability to trouble shoot the application and interface related problems

Experience in addressing scalability & performance tuning of applications

Passionate Problem Solver and “Can do attitude”, self-driven with sound communication & articulation skills

Desired qualifications and experience:

BTech degree from a reputed institute

7-10 years of dev/business analysis experience

Should have architected and delivered at least 2-3 large projects

Should be working or should have worked with reputed organizations or startups

About Axis Max Life Insurance

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

State

Home Office

Branch

Gurugram -90C

Department

Digital Technology

Function

Onboarding & Issuance - Product Management

Posted On

23-Apr-2026

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