remote customer experience analyst Jobs – 161 Open Jobs Today

Financial Analyst
ResultsCX —Remote
- Remote
- B.Sc
- Finance
- Bachelor's degree
11d
People Systems Analyst
Porch —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- English
- Paid holidays
- Health insurance
People Systems Analyst
Porch Group Media —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- English
- Paid holidays
- Health insurance
Associate Manager, IT
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Management
- Customer service
- Supervising experience
3d
Technical Support Analyst
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
Technical Support Analyst Lead
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
Senior Data Analyst
Netomi —Remote
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Junior AI/ML Developer (WFH)
Outsource Bigdata —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- Work from home
M&A AI & Technology Lead
Volaris Group Inc. —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Data Engineer
NPS Prism —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
ServiceNow Technical Consultant – ITOM
Alcor —Remote
- Full-time
- Remote
- AWS
- Bachelor's degree
- Organizational skills
Accessibility Business Analyst
Deque Systems —Remote
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- JavaScript
- Flexible schedule
Quick apply
4d
Product Manager IV - IN
Rackspace —Remote
- Full-time
- Remote
- Azure
- AWS
- Bachelor's degree
11d
Systems Analyst
DAZN —Remote
- Full-time
- Remote
- Azure
- Java
- Databases
Quick apply
Salesforce Developer
Hitachi —Remote
- Full-time
- Remote
- Sales
- Salesforce
- DevOps
Business Consultant
CSG —Remote
- Email
- Remote
- Salesforce
- Bachelor's degree
- APIs
- Work from home
Senior Manager – SaaS Product SEO / AEO
Outsource Bigdata —Remote
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Work from home
Principal Product Owner (Technology Driven Role)
3Pillar —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Big Data QA Analyst/Testing Engineer - Hadoop
MNJ Software —Remote
- Full-time
- Remote
- Oracle
- Writing skills
- English
- Work from home
Big Data Analytics Engineer - Hadoop / Hive - Banking Domain
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home

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customer experience analyst jobs near remote

Financial Analyst

ResultsCX -
Remote

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Job details

11 days ago

Qualifications

B.Sc
Finance
Bachelor's degree
Analytics

Full job description

Description

Full Location: Remote - IN

Financial Analyst

Assists in the analysis, investigation and research supporting the needs of the organization's financial planning and performance. Responsible for gathering and analyzing financial information on costs, prices, expenses, and revenues. Works to analyze key performance indicators and key performance metric information as well and tie these to financial performance. Provides accurate, concise and timely reporting to drive real time business decisions.

We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!

In this role you will:

Daily Margin Tracker:

Partner with Operations and Account Operations on completion of the Daily Margin Tracker.
Provide support on data sources and discrepancies, insight into assumptions for cost estimations such as wage rates, taxes, benefits, PTO, other allocated expenses.
Hold weekly review calls with Operations and Account Ops to discuss trends and performance to forecast, develop action plans on any areas of opportunity on a real time basis to optimize monthly performance.
At month end, compare tracker vs actual results in detail and provides variance analysis with follow up on opportunities to improve tracker accuracy continuously.

Forecast:

Partner with Operations and Account Operations on completion of the Monthly Forecast Process.
Detailed understanding of all assumptions that go into building the financial forecast.
Hold monthly review call with Operations and Account Ops to discuss forecast change vs. prior submission, vs. plan, and vs. trend.
Provide bridges or variance commentary as required.
At month end, compare forecast vs actual results in detail in order to improve forecast accuracy.

Optimization

Complete optimization models for all accounts.
Analyze gaps to optimal margin, drive bridge planning and action plans with Operations team.

Month End Closing

Analyze client, site, geography and department P&Ls.
Perform variance analysis as requested.
Partner with other members of the Finance and Accounting team on closing activities.

We are looking for someone who has:

Bachelor’s Degree (BS) in Finance from a four (4) year college or university, or an equivalent combination of education and related experience
Demonstrated analytical aptitude to identify opportunities for change, identify alternative best practice solutions and anticipate future problems and opportunities
Ability to identify problems and problem resolution skills used to effectively determine and implement alternative solutions and bring issues to a positive resolution.
Demonstrated ability to apply assessment measurement and evaluation techniques to ensure processes, systems and applications meet business needs.
Demonstrated ability to solve complex of problem; gleans meaning from whatever date is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; used multiple problem-solving tools and techniques.

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

Apply Now

Refine Your Search

customer experience analyst jobs in remote

Financial Analyst

People Systems Analyst

People Systems Analyst

Associate Manager, IT

Technical Support Analyst

Technical Support Analyst Lead

Senior Data Analyst

Junior AI/ML Developer (WFH)

M&A AI & Technology Lead

Data Engineer

ServiceNow Technical Consultant – ITOM

Accessibility Business Analyst

Product Manager IV - IN

Systems Analyst

Salesforce Developer

Business Consultant

Senior Manager – SaaS Product SEO / AEO

Principal Product Owner (Technology Driven Role)

Big Data QA Analyst/Testing Engineer - Hadoop

Big Data Analytics Engineer - Hadoop / Hive - Banking Domain

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