delhi customer support representative Jobs – 122 Open Jobs Today

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Associate Product Manager - B2B

AirAsia -
Delhi

Apply Now

Job details

Full-time

Qualifications

Logistics
Business development
Project management
Bachelor's degree
Product management
B2B
Agile
Communication skills
Negotiation

Full job description

Job Description

As an Associate Product Manager focusing on engaging with solution providers, you will be instrumental in building and managing partnerships with technology vendors, and other solution partners to enhance our B2B logistics offerings. You will work closely with cross-functional teams to identify, evaluate, and onboard solution providers that complement our platform, drive innovation, and deliver value to our customers.

Responsibilities:

Partnership Strategy and Development:

Develop and execute a partnership strategy to identify, evaluate, and onboard solution providers that align with our B2B logistics roadmap and business objectives.
Build and nurture relationships with third-party technology vendors, and other solution partners to establish mutually beneficial partnerships.

Solution Provider Engagement:

Collaborate with solution providers to understand their offerings, capabilities, and value propositions.
Evaluate potential partnership opportunities and negotiate partnership agreements, including pricing, terms, and service-level agreements (SLAs).

Product Integration and Enhancement:

Work closely with solution providers and internal engineering teams to integrate third-party solutions into our logistics platform.
Define and prioritize product requirements for enhancement/add-ons, ensuring seamless interoperability and a cohesive user experience.
Drive the development of new features and enhancements that leverage partner capabilities to address customer needs and enhance our platform's value proposition.

Partner Enablement and Support:

Develop and execute partner enablement programs, including training, documentation, and support resources, to ensure successful onboarding and integration of solution providers.
Serve as the primary point of contact for solution providers, providing ongoing support and escalation management as needed.

Performance Monitoring and Optimization:

Track key performance indicators (KPIs) to measure the performance and impact of partner integrations on our B2B logistics platform.
Analyze data and customer feedback to identify opportunities for optimization and enhancement of partner integrations.
Continuously monitor market trends and partner ecosystems to identify new partnership opportunities and drive innovation.

Project Development Management with Vendor:

Manage the project development lifecycle with vendors, ensuring alignment with business objectives and timelines.
Analyze risks related to vendor partnerships and integration, and develop mitigation strategies to address potential issues proactively.

Collaborate with Stakeholders:

Work closely with stakeholders across various departments to define product requirements and propose the right solutions based on business needs.
Analyze requests against pain points to identify the most effective and efficient solutions, ensuring alignment with the company’s goals and customer requirements.

Qualifications:

Bachelor's degree in a related field.
8 years of experience in product management, business development, or partnership management roles, preferably in the logistics, transportation, or supply chain industry.
Strong understanding of B2B markets, air cargo, and the logistics ecosystem, with experience in engaging with third-party solution providers and technology vendors.
Proven track record of building and managing strategic partnerships that drive product innovation and customer value.
Excellent communication and negotiation skills, with the ability to effectively collaborate with internal teams and external partners to achieve shared goals. Ability to build rapport and influence stakeholders at all levels.
Analytical mindset, with proficiency in data-driven decision-making and the ability to evaluate partnership opportunities based on business impact and ROI.
Experience with project management, agile development methodologies, and product management tools.
Passion for innovation and a drive to stay updated on industry trends, emerging technologies, and best practices in partnership management and product development.
Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
Proven track record of successfully establishing and managing partnerships with solution providers.
Excellent in converting requirements into Business Requirements Documents (BRD) and ensuring clarity in scope, objectives, and deliverables for all stakeholder

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

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