JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Marketing COE – JBS Gurugram, India
Shift Timing – 5:30 pm - 2:30 am
Years of Experience – 1-3 years
What this job involves:
Project Management
An essential part of your role will involve managing design operations on projects, responding to stakeholder requests, project scoping, keeping stakeholders updated on project status & ensuring delivery within SLAs. Alongside, you will also interpret briefs, ensure complete details are provided for the team to initiate work, and maintain records of all invoices and billings. You will also be expected to flag & escalate issues on time & update the team issues log.
Relationship Building
The process of workflow coordination involves building strong relationships with requestors & stakeholders through active communication on projects, addressing queries promptly, setting expectations early, and providing a smooth experience throughout project delivery. You will have to liaise closely with internal teams, facilitate kick-off calls for complex projects, and document key milestones.
Reporting
Managing operations requires visibility into the overall workflow across the teams. You will be working with data on the workflow management tool to help create daily, weekly, monthly & ad hoc reports for stakeholders and internal teams.
Creative Operations
You will be working on projects with various collaterals – Brochures, Flyers, Handbooks, Webpages, Infographics, Videos etc. You will be expected to have a sound understanding of design guidelines, principles, and scoping timelines. You will be liaising with the requestors to better understand their creative requirements. Managing projects independently will be a part of your role.
Sounds like you? To apply, you need to have:
Process & Data Orientation
Experience managing creative or digital operations in an agency or service delivery setup is a must. You need strong organizational skills to plan, prioritize, and deliver multiple projects throughout the day. Having worked with cross-functional teams, such as digital and design, will be an added advantage. To succeed in the role, it is essential that you understand the process, adhere to it, and recommend improvements from time to time.
Attention to Detail & Great Communication
One of the main responsibilities of the workflow coordinator will be to liaise between the functional teams and the stakeholders. It will involve clear, concise communication throughout the request intake process, understanding briefs, aligning expectations with teams and stakeholders, and collecting feedback. You will be expected to have excellent written & verbal communication skills to deliver projects.
Thinking design
You’ll be expected to have a fundamental understanding of the differences between various design collaterals and the effort required for it. You will lead the execution of all Workfront design requests under JLL Business Services. Having worked in a creative operations setup is mandatory.
Microsoft Suite Expertise
This role would entail multiple tasks that require proficiency in basic Microsoft software, such as Word, Excel, and PowerPoint.
Time and Team Management
You will be working across tasks with a host of different teams, an experience with driving multiple tasks across time zones at the same time, while ensuring all best practices are applied – you should be able to plan your time, bandwidth, and tasks efficiently and effectively
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
