Orissa Operational manager Jobs – 115 Open Jobs Today

Lead Account Fulfilment Manager
Hong Kong Aircraft Engineering Company —Airport, Bhubaneswar, Orissa
- Full-time
- Microsoft Excel
- PMP
- Engineering
12h
Field Executive
ARIS Business Management —Nayagarh, Orissa
- ₹10,483.69 - ₹17,049.71 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
- Paid time off
Quick apply
11h
Business Head - Staff Augmentation
Transtrack Aeroservices —Bhubaneswar, Orissa
- Customer service
- Master's degree
- Business development
Finance Executive
AccorHotel —Bhubaneswar, Orissa
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Junior Account Manager – Client Servicing & Digital Marketing
Digituall Pvt. Ltd. —Bhubaneswar, Orissa
- Up to ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Team Manager: Sales & Marketing - Bhubaneswar
Visista —Bhubaneswar, Orissa
- Master's degree
- Bachelor's degree
- Leadership
Food & Beverage Manager
NOVOTEL —Bhubaneswar, Orissa
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
SEO Digital Marketing Specialist
Ray Impact Trinity Global Business —Bhubaneswar, Orissa
- ₹9,333.89 - ₹26,905.23 a month
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply

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Lead Account Fulfilment Manager

Hong Kong Aircraft Engineering Company -
Airport, Bhubaneswar, Orissa

Apply Now

Job details

Full-time
12 hours ago

Qualifications

Microsoft Excel
PMP
SAP
Engineering
Upselling
Business analysis
English
Project management
Bachelor's degree
Customer relationship management
Relationship management
Supply Chain Management
Communication skills
Time management

Full job description

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, freighter conversions, technical training and AOG support.

Position Description

Lead and manage strategic customer accounts, ensuring performance and satisfaction meet defined KPIs while maintaining strong stakeholder relationships. Support commercial activities, including deal reviews, contract amendments, and alignment with corporate sales and financial objectives. Ensure high-quality service delivery and operational excellence by driving continuous improvement, maintaining regulatory compliance, and coordinating effective support between customers and internal teams.

What You'll Do

Lead and manage a portfolio of strategic customer accounts, with overall responsibility for contracted customers’ performance and satisfaction, measured against clear KPIs (for example, revenue, profitability, Accounts Receivable, On Time Performance, Customer Satisfaction, daily operations monitoring as needed etc…)
Act as the Commercial Manager Deputy for Customer Account Management when necessary.
Support deal reviews with senior management to ensure strategic alignment, risk management, and adherence to financial objective
Build, maintain and cultivate strong relationships with key stakeholders, incl. decision makers of contracted customers at different levels of seniority, and in close alignment with Corporate Sales
Support contracted customers by fulfilling maintenance services as to contractual obligations and providing overall problem-solving support, in close collaboration with Customer Service
Assist the dialogue for Contract Amendments or Contract Extensions, in close collaboration with Corporate Sales and Product Sales where required
Drive the overall development and continuous improvement of Fulfillment processes
Safety and Quality focused, ensure compliance with all company regulatory requirements
Ensure AOG support provided matches what is contractually promised (e.g., response times, scope of support, cost treatment) and as a communication bridge between the airline customer and internal operations, address issues to other departments and escalate to senior management, etc.

What You'll Need

At least 7 years of proven track record of commercial experience incl. client relationship management, preferably in Aviation / MRO industry
Bachelor’s degree in Business, Engineering, Supply Chain Management, Communications, or a related field is preferred
Excellent communication skills, experience in upselling, cross selling
Comfortable interpreting data to inform strategy and reporting, proficiency in MS Excel
Strong sense of time management / prioritization
Customer focus and results driven
Excellent command of English, written and spoken; Other languages are beneficial
Knowledge in Project Management (PMP), Business Analysis, Business Planning is preferred
Knowledge of contracting procedures (e.g. IATA SGHA or Aviation GTA) and negotiation techniques is an advantage
Proficiency in ERP platforms like SAP, AMOS, etc. preferred

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.

Build your career with us and be part of something bigger at HAECO!

Reference ID: 1108

Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.

All information provided by candidates will be treated in strict confidence and will be used for employment purpose only.

Apply Now

Refine Your Search

operational manager jobs in orissa

Lead Account Fulfilment Manager

Field Executive

Business Head - Staff Augmentation

Finance Executive

Junior Account Manager – Client Servicing & Digital Marketing

Team Manager: Sales & Marketing - Bhubaneswar

Food & Beverage Manager

SEO Digital Marketing Specialist

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