Remote Technical associate Jobs – 112 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
14h
Tax Senior Associate - India
Graphite Financial Group,LLC —Remote
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Accounting
- Health insurance
- Paid time off
Quick apply
Senior AI Engineer – GIS Solutions (India)
Codvo.ai —Remote
- Remote
- Azure
- Oracle
- Master's degree
Manager / Area Manager Artificial Intelligence
Tata Steel Ltd —Remote
- Remote
- Azure
- Master's degree
- SQL
Quick apply
Security Solution Architect
CSG —Remote
- Email
- Remote
- Azure
- Windows
- AWS
- Work from home
Senior Info Sec Engineer
Cimpress —Remote
- Remote
- Azure
- AWS
- SDLC
- Work from home
Quick apply
Regional Sales Manager - GBT Auto South (F/M/D)
Klüber Lubrication India Pvt. Ltd. —Remote
- Remote
- Sales
- Customer service
- Engineering
- Health insurance
Senior .NET Developer with Azure Expertise
Core Value Technologies —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
SOC 2 Senior Manager (CPA US License) - India
Insight Assurance —Remote
- Remote
- Bachelor's degree
- Accounting
- Leadership
- Paid holidays
- Paid time off
Senior Java Developer (Microservices & Azure) – Remote
Zetamicron —Remote
- Full-time
- Remote
- Azure
- Oracle
- Java
Sr. AWS DevOps Engineer- Kubernetes Expertise
Cloudelligent —Remote
- Full-time
- Remote
- Computer science
- DevOps
- English
Quick apply
4d
REMOTE COSMETIC INGREDIENTS SALES ASSOCIATE (GLOBAL)
INFINITEE INDIA NATURALS AND SYNTHETICS PRIVATE LIMITED —Remote
- ₹20,000 - ₹25,000 a month
- Full-time
- Remote
- Microsoft Excel
- English
- Diploma
- Commuter assistance
- Health insurance
Quick apply
9d
Sr. Principal, Quality Engineering Architect
Ingram Micro —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
4d
Sales Engineer-2
SOTI Inc. —Remote
- Full-time
- Remote
- Customer service
- Windows
- Java
Oracle CPQ - Senior Associate
Elfonze Technologies —Remote
- Full-time
- Remote
- CRM software
- Oracle
- Sales
- Paid time off
Business Development Manager
Capital Numbers Infotech —Remote
- Email
- Remote
- B.Sc
- English
- Bachelor's degree
- Paid holidays
- Health insurance
Senior Solutions Engineer
SonicWall —Remote
- Remote
- Azure
- HIPAA
- AWS
Quick apply
Associate Staff Engineer (Adobe Campaign Adobe Real-Time CDP)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
Quick apply
Regional Sales Manager - Auto GBT North (F/M/D)
Klüber Lubrication India Pvt. Ltd. —Remote
- Remote
- Sales
- Engineering
- English
- Health insurance
12d

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Tax Senior Associate - India
Graphite Financial Group,LLC —Remote
You will collaborate with our experienced team of finance and accounting professionals, working with our startup clients to manage their tax needs.
Quick apply

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MFT - Associate Support Analyst

hirezy.ai
Remote

Quick apply

Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year
14 hours ago

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

technical associate jobs in remote

MFT - Associate Support Analyst

Tax Senior Associate - India

Senior AI Engineer – GIS Solutions (India)

Manager / Area Manager Artificial Intelligence

Security Solution Architect

Senior Info Sec Engineer

Regional Sales Manager - GBT Auto South (F/M/D)

Senior .NET Developer with Azure Expertise

SOC 2 Senior Manager (CPA US License) - India

Senior Java Developer (Microservices & Azure) – Remote

Sr. AWS DevOps Engineer- Kubernetes Expertise

REMOTE COSMETIC INGREDIENTS SALES ASSOCIATE (GLOBAL)

Sr. Principal, Quality Engineering Architect

Sales Engineer-2

Oracle CPQ - Senior Associate

Business Development Manager

Senior Solutions Engineer

Associate Staff Engineer (Adobe Campaign Adobe Real-Time CDP)

Regional Sales Manager - Auto GBT North (F/M/D)

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