Position Overview
Application Development Lead Analyst - Audit, Tax, Treasury Team Distributed .Netis responsible for ensuring the stability, efficiency, and compliance of enterprise applications across their lifecycle. This role supports both business and technology production operations, through performing coordinating fixes, maintaining architecture currency, and driving operational excellence. The position requires a strong understanding of application ecosystems, business processes, and regulatory requirements.
Responsibilities
Application Production Support
- Perform production fixes including troubleshooting with technology and business partners through solution implementation and validation.
- Coordinate with upstream/downstream systems for issue resolution, scheduling, and change notifications.
- Monitor job run times and tune performance to meet SLAs/OLAs.
Operational Performance
- Support daily/weekly/monthly/annual business processes requiring close collaboration between IT and business teams.
- Manage batch cycles, code promotions, and release implementations.
- Maintain application health checks and monitor reliability/availability.
Architecture Efficiency
- Ensure architecture currency through updates and maintenance aligned with enterprise standards.
- Identify and implement automation opportunities to improve efficiency and reduce manual effort.
- Sunset obsolete jobs, reports, and applications following retention protocols.
Documentation Knowledge Management
- Maintain system and process documentation including CMDB audits, SMTD reviews, system runbooks, and security diagrams.
- Update knowledge bases including process and procedures documentation to reflect current operational practices and technical configurations.
Vendor Compliance Coordination
- Collaborate with software vendors to resolve hosted solution issues including patching, packaging, and firewall coordination.
- Respond to infrastructure and compliance surveys (e.g., CSCI, CMDB Security Profiles).
- Support legal/regulatory requirements including SOX testing, CIP remediation, and segregation of duties.
Project Portfolio Support
- Provide support for strategic initiatives.
- Maintain applications/code in response to technological changes (e.g. server upgrades, mainframe rationalization).
- Perform small enhancements as directed by business or leadership.
Disaster Recovery Risk Management
- Conduct disaster recovery testing and ensure readiness of applications.
- Support CIP initiatives and Vulnerabilities Remediation.
Reporting Communication
- Prepare and present operational status reports (e.g., MOR decks, WSRs) to leadership.
- Communicate production health, open issues, and improvement opportunities to stakeholders.
Other Duties as Assigned
- Perform additional responsibilities as required to support the team, department, or organization’s goals and initiatives.
Qualifications
Required Skills:
- Strong technology skills in area of technology – Distributed .Net applications
- 5-8 years minimum experience in enterprise application development using:
- .NET Core and .NET Framework
- C#
- Crystal Reporting
- MVC Framework
- Angular JS
- React
- Strong experience with RDBMS technologies such as SQL Server and/or DB2 including query tuning and data modeling.
- Understanding of REST APIs, microservices, and service-oriented architecture.
- Experience with Git and code quality tools.
- Proven experience in application support, production operations, and IT-business coordination; including experience developing applications under an onshore-offshore model.
- Strong understanding of upstream/downstream integrations between mainframe, Oracle, and distributed services.
- Experience with job scheduling tools, monitoring systems, and automation platforms.
- Knowledge of industry standard source control systems
- Strong analytical and problem-solving skills with a focus on root cause analysis and long-term fixes.
- Familiarity with regulatory compliance frameworks (SOX, CIP).
- Experience with job scheduling tools, monitoring systems, and automation platforms.
- Excellent communication (written verbal), attention to detail, and documentation skills with the ability to interact with all levels of the organization.
- Strong interpersonal/relationship management skills.
- Strong time management skills.
Required Experience Education:
- 5-8 years minimum experience working in production support.
- College degree (Bachelor) in related technical/business areas or equivalent work experience.
Desired Experience:
- Experience with Accounting, Finance, and/or Treasury applications
- JAVA and Oracle some knowledge
- Microsoft certifications
These two sections will be “standardized” in the JD template and made not editable.
Location Hours of Work
(Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
