Ericsson Jobs

Senior Support Engineer - Cloud
Ericsson —Bengaluru, Karnataka
- Machine learning
11d
Senior Solution Integrator
Ericsson —Bengaluru, Karnataka
- Azure
- Oracle
- DevOps
5d
Senior Technical Lead
Ericsson —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Master's degree
ASIC Top Level Verification-SW/C Testcase Developer
Ericsson —Bengaluru, Karnataka
- Communication skills
Lead Engineer - ASIC Verification
Ericsson —Bengaluru, Karnataka
- English
- Electrical experience
- Bachelor's degree
Senior AI Engineer
Ericsson —Bengaluru, Karnataka
- Computer Science
- Master's degree
- AWS
Frontend CAD DV Engineer
Ericsson —Bengaluru, Karnataka
- Computer Science
- B.Sc
- Master's degree
Lead Engineer - ASIC Design
Ericsson —Bengaluru, Karnataka
- English
- Electrical experience
- Bachelor's degree
Senior Engineer - ASIC Design
Ericsson —Chennai, Tamil Nadu
- English
- Electrical experience
- Bachelor's degree
1d

Discover related jobs

Based on your search for ericsson jobs.

Pharmacovigilance Services New Associate
Accenture —Bengaluru, Karnataka
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your…
IT Customer Service Representative
Accenture —Pune, Maharashtra
Bachelor's Degree in relevant field of studies. Intermediate proficiency in customer service skills. Ensure production systems are available and operating…

I want to receive the latest job alerts for ericsson

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ericsson jobs near

Lead Designer jobs in Bengaluru, Karnataka

Senior Technical Lead jobs in Bengaluru, Karnataka

Ai Developer jobs in Bengaluru, Karnataka

Lead Engineer jobs in Bengaluru, Karnataka

CAD Technician jobs in Bengaluru, Karnataka

Photographer,wedding Album Designer jobs in Tamil Nadu

Engineering Designer jobs in Pimpri, Pune, Maharashtra

Engineering Designer jobs in Mumbai, Maharashtra

Freelance Designer jobs in Chennai, Tamil Nadu

Engineering Designer jobs in Tamil Nadu

Graphic Designer Work From Home jobs in Film Nagar, Hyderabad, Telangana

Graphic Designer, Location jobs in Rohtak, Haryana

Lead Designer jobs in Ahmedabad, Gujarat

Lead Designer jobs in Remote

Interior Designer jobs in Delhi, Delhi

Lead Designer jobs in Delhi, Delhi

Graphic Designer, Ngo jobs in Remote

Lead Designer jobs in Chennai, Tamil Nadu

Ui Ux Designer jobs in Chennai, Tamil Nadu

Support Engineer jobs in Hosur, Tamil Nadu

Senior Support Engineer - Cloud

Ericsson -
Bengaluru, Karnataka

Apply Now

Job details

11 days ago

Qualifications

Machine learning
Problem management

Full job description

Join our Team

About this opportunity:

We are seeking a dedicated and dynamic Support Engineer to join our innovative team. In this role, you will provide data-driven solutions to customer-reported problems in alignment with established processes and contracted Service Level Agreements. Focusing on fault prevention, identification, resolution, and stabilisation, you will expand your knowledge of our products, solutions, customer networks, and emerging technologies. With increasing experience, you'll take on a more instrumental role in handling operational and technical issues for our valued customers, specific solutions, or domains.

What you will do:

Own Customer Service Requests, managing them from contract validation, through issue resolution.
Play an active role in emergency situations to ensure timely restoration of customer networks.
Oversee SLA and KPI performance, driving enhancements through consultative approaches to ensure customer satisfaction and contractual fulfillment.
Conduct data-driven support, assisting in the prevention of service or performance degradation for our customers.
Plan and execute contracted software implementations in customer networks, maintaining functionality and efficiency.
Implement appropriate corrective actions in the event of unsuccessful software loading.

The skills you bring:

Customer Problem Management.
Change and Improvement Management.
Preemptive support competence.
CS Portfolio competence.
Data Analysis.
Negotiation.
Customer Success.
Machine Learning.
Customer Relationship Building.
CSR Handling Process.
Trade Compliance.
Knowledge Transfer and Reuse.
Knowledge Sharing and Collaboration Skills.
Release and change management.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bangalore

Job details: Support Engineer

Job Stage: Job Stage 5

Primary Recruiter: Ankuri x

Hiring Manager: Anand Rangamani

Apply Now

Refine Your Search

Senior Support Engineer - Cloud

Senior Solution Integrator

Senior Technical Lead

ASIC Top Level Verification-SW/C Testcase Developer

Lead Engineer - ASIC Verification

Senior AI Engineer

Frontend CAD DV Engineer

Lead Engineer - ASIC Design

Senior Engineer - ASIC Design

Discover related jobs

I want to receive the latest job alerts for ericsson

Explore jobs in more locations

Join our Team

Jobseeker tools

Employer Tools

Browse

Stay Connected