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- Customer service
- Master's degree
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Clinic Manager

Kaya Skin Clinic -
India

Apply Now

Job details

Qualifications

Sales
Customer service
Master's degree
Sales
Bachelor's degree
MBA

Full job description

Kaya Limited has expanded its presence to over 75 clinics in more than 25 cities across 16 states in India, offering specialized skin care and hair care services. This expansion underscores Kaya's commitment to providing advanced dermatological treatments through a combination of qualified dermatologists and US-FDA approved procedures.

Up to March 31, 2014, Kaya Limited was a wholly owned subsidiary of Marico Kaya Enterprises Limited ("MaKE"). As a part of an effort in consolidating and reorganizing the Kaya business, unlocking value for the shareholders of MaKE, reduction of administrative and operational costs and elimination of a multi-layered structure, it was proposed to merge MaKE with Kaya. Pursuant to the amalgamation, from April 1, 2014 the Kaya Business is conducted by Kaya Limited. The Kaya Business principally comprises the provision of skin care services and solutions under the brand name of Kaya Clinic in India and abroad.

Today, Kaya delivers specialized skin care and hair care solutions in India through its range of services and clinics at numerous locations. Kaya has expanded to over 75 clinics, spread across more than 25 cities and 16 states in India.

All the services & products offered at Kaya are designed and supervised by a team of over 100+ dermatologists and carried out by certified beauty therapists who undergo extensive training programs. The technologies and equipments used in delivering solutions are state-of-the-art, advanced skin care and hair care technologies which adhere to the highest international quality & safety standards. Today, Kaya is at the forefront of offering cutting-edge, world class services & products in the areas of Anti-Ageing, Pigmentation, Acne/Acne Scar reduction, Laser Hair Reduction, etc. along with regular beauty enhancement services. Kaya also has a range of more than 60+ skin care and hair care products.

At Kaya, we have a youthful & vibrant work atmosphere, which reflects strongly in the products and services we offer. The Kaya brand philosophy doesn't just extend to our end consumers, we positively influence the lives of our members too! The philosophy of Customer First applies not just to our customers, but also to our internal teams. We foster an environment where you are the owner of your role & the culture of openness enhances this spirit to help you accomplish the benchmarks you set for yourself.

Backed by well-constructed systems, we have a strong IT infrastructure in place that blends in seamlessly with frontline processes & enables us to give our best every day!

At Kaya, we do not recruit to accomplish short-term requirements; instead, we invest in future leaders. True to this fact, we are proud to say that 40% of our leadership roles are filled with in-grown members. A rigorous assessment program enables our members to display their potential to take on higher-order roles.

Kaya's people practices are one of the best in class – armed with world-class training programs, we guide our members on the path to greatness. This applies not just to our new members but also to our existing team members – where we do regular soft skills training and leadership training. We reward our members not just for their performance but also for their potential. As far as the Kaya experience goes, we employ a truly unique practice.

LIFE AT KAYA

At Kaya, we truly believe that satisfied employees lead to happy customers. We take great measures to ensure that our frontline members have access to a great working environment in terms of infrastructure & hygiene. The spread of centers' across cities ensures that we are able to allot a clinic close to their place of residence, wherever possible.

A staggering work shift means members have the flexibility to choose their own work timings, adjusting their schedules with those of their colleagues, such that both the member's and the customers' needs are met.

It's not always working, but also fun – festivals, events & achievements are celebrated with as much gusto at the clinics as at our corporate centers'.

If you are a Kayazen currently or have been in the past and would like to keep in touch with us, join us on our Alumni page on Facebook – KAMPUS (Kaya Alumni Members with a Purpose of Uniting & Synergising)

RECRUITMENT PROCESS

At Kaya, the focus is on hiring the best talent and the ideal culture fit.

The steps towards accomplishing this are:

SCREENING OF PROFILE
We receive profiles from various sources. This can come either through a reference, or a consultant or you can directly apply to us at [email protected]. There is a screening process to filter out the relevant profiles. The Kaya recruiter shall get in touch with you for relevant openings.

INTERVIEWS
These happen following the screening - one or two interviews with HR and then with the Line Manager. Customized psychometric profiles and/or technical tests help us assess the right talent.

SELECTIONS
In the last stage, we take feedback about you from two individuals who have known you in a professional context. Medical check-ups and remuneration finalization are done after this stage. We also conduct a professional background check through an external agency, once you have accepted the offer.

Clinic Manager

Across India

ROLE

Manage Sales, Customer Service, Business Development & team of people at the clinic

REQUIREMENTS

Graduate/ MBA with 4+ years experience in Sales & Customer Service

Apply Now

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