Wipro Jobs

LEAD ADMINISTRATOR L2
Wipro Limited —Pune, Maharashtra
16h
SOLUTION ARCHITECT L1
Wipro Limited —Bengaluru, Karnataka
- Software troubleshooting
16h
DEVELOPER L3
Wipro Limited —Hyderabad, Telangana
16h
FIRST LINE MANAGER (FLM) L1
Wipro Limited —Tamil Nadu
8d
ADMINISTRATOR L3(CONTRACT)
Wipro Limited —Hyderabad, Telangana
10h
TECHNOLOGY ARCHITECT L2
Wipro Limited —Bengaluru, Karnataka
16h
star
Wipro Limited —Bengaluru, Karnataka
- Software troubleshooting
- SDLC
5d
TECHNICAL LEAD L1
Wipro Limited —Chennai, Tamil Nadu
- Software troubleshooting
- SDLC
16h
TOOLS ENGINEER L2
Wipro Limited —Coimbatore, Tamil Nadu
5d
TOOLS CONSULTANT L1(CONTRACT)
Wipro Limited —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10h
Oracle RMCS Consultant
Wipro Limited —Newara, Uttar Pradesh
- ₹80,000 - ₹1,58,000 a year
- Oracle
- SQL
- Health insurance
- Paid time off
5d

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LEAD ADMINISTRATOR L2

Wipro Limited -
Pune, Maharashtra

Apply Now

Job details

16 hours ago

Full job description

Job Description

Job Title: LEAD ADMINISTRATOR L2

City: Pune

State/Province: Maharashtra

Posting Start Date: 6/15/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Existing Wipro Role

Lead Administrator L2

Role Purpose

The purpose of this role is to oversee incident management process and define monitoring protocols while ensuring system resilience to manage client expectations and supervise team performance for efficient service delivery.

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Areas of responsibility

Triaging and resolution of tickets

Establish incident monitoring protocols and provide technical guidance to enable permanent fixes for recurring issues.

SLA Monitoring

Review SLA performance across the team, represent the function in meetings, and ensure consistent delivery quality.

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Performance tuning and optimization

Collaborate with technical teams in managing production support activities regarding incident resolution, efficient deployments, and implementation of changes.

Perform system Improvements

Collaborate with technical teams to review mitigation measures and proposed improvement actions.

Handling disaster recovery

Develop disaster recovery and data backup plans to ensure system resilience and quick restoration in case of disruptions.

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Reporting and stakeholder engagement

Participate in Quarterly Business Reviews (QBRs), manage client expectations, and ensure alignment with business objectives.

Team Management

Supervise team members by overseeing daily operations, conducting performance appraisals, and providing feedback.

Knowledge base and continuous learning

Update and maintain documentation for complex issues, share best practices within the team, and support ongoing knowledge enhancement to improve service efficiency.

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Mandatory Skills: CISCO Software Defined Access .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

LEAD ADMINISTRATOR L2

SOLUTION ARCHITECT L1

DEVELOPER L3

FIRST LINE MANAGER (FLM) L1

ADMINISTRATOR L3(CONTRACT)

TECHNOLOGY ARCHITECT L2

star

TECHNICAL LEAD L1

TOOLS ENGINEER L2

TOOLS CONSULTANT L1(CONTRACT)

Oracle RMCS Consultant

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