Pimple Soudagar Pune Maharashtra Customer service representative Jobs – 125 Open Jobs Today

Customer Service Advisor
Sahyadri Motors Pvt. Ltd (Swargate) —Pune, Maharashtra
- ₹17,019.32 - ₹25,000.00 a month
- Full-time
- Sales
- Customer service
- Driving
- Health insurance
- Cell phone reimbursement
Quick apply
2h
IT Customer Service Representative
Accenture —Pune, Maharashtra
- Full-time
- Customer service
- Windows
- Bachelor's degree
Specialist - Customer Service (Technical Spare Parts)
Liebherr CMCtec India Private Limited —Pune, Maharashtra
- Online application
- Microsoft Powerpoint
- ERP systems
- Bachelor's degree
Associate / Sr. Associate/ Executive - Customer Care Executive
Sahyadri Hospitals —Pune, Maharashtra
Customer Service
Home First India —Pune, Maharashtra
- Master's degree
- Bachelor's degree

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Customer Service Advisor

Sahyadri Motors Pvt. Ltd (Swargate)
Pune, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹17,019.32 - ₹25,000.00 a month
2 hours ago

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Automotive repair
Sales
Customer service
Driving Licence
Driving
Diploma
Dealership experience

Full job description

You study service history of the appointed customer and prepare yourself to attend the customer one day prior.
You interact with customers during reception and perform active reception as per the check sheet, record
customers’ verbatim and perform preliminary diagnosis in case of specific problem mentioned by customer.
You advise customers for suitable service product and required jobs to be done as per the customers’ need.
You share the cost and time estimate with customers against the requirements given by customers and take approval against the same.
You translate the customer requirement in technical instructions with quick test and environment data collected during reception with the help of Quality Inspector.
You exhibit maximum transparency through video call interaction with customers during pre-reception, reception in –repairs and pre-delivery.
You keep on updating the vehicle status to customers during service.
You follow up with the workshop for completion of job as per promised time.
You confirm the readiness of car after visual inspection and inform customer about delivery time.
Taking a test drive after the repairs, if required or as requested by the customer.
You perform handover process by clear explanation of invoice to customers and ensure the satisfaction through instant feedback.
· You call customers after 3 days of vehicle delivery to know the post service feedback.

Technical competence

Technically qualified to carry out basic checks, diagnosis in vehicle and offer a consultation to customers.
Capable of transforming customer requirements into technical instructions for internal communication.
A critical reviewer of work done as per the requirements of customer to meet customer expectations.

Job Types: Full-time, Permanent

Pay: ₹17,019.32 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Experience:

SERVICE ADVISOR: 2 years (Preferred)

License/Certification:

Driving Licence (Preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in pimple soudagar pune maharashtra

Customer Service Advisor

IT Customer Service Representative

Specialist - Customer Service (Technical Spare Parts)

Associate / Sr. Associate/ Executive - Customer Care Executive

Customer Service

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