Mitraon Delhi Site reliability Jobs – 126 Open Jobs Today

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Service Engineer - India

ZwickRoell GmbH & Co. KG
Gurugram, Haryana

Apply Now

Job details

Qualifications

Engineering
English
Microsoft Office
Driving Licence
Quality assurance
Bachelor's degree
Driving
Customer support
Hindi
Diploma
Communication skills
German

Full job description

Gurugram

ZwickRoell is the world's leading supplier of materials testing machines. Our materials testing machines are used worldwide in R&D and quality assurance in more than 20 industries. For more than 160 years, ZwickRoell has stood for reliable test results, excellent services, and quality and reliability in materials and components testing in over 56 countries.

The ZwickRoell Group employs over 1,800 employees worldwide - many of them for years or even decades. Their knowledge, ability and commitment characterize the Group. The basis of our success is created through an open cooperation and a passionate commitment to our customers!

Job overview:
The Service Engineer will provide the best and timely services to the customers to create a seamless experience and provide passionate customer orientation. The Service Engineer will take care of calibration and annual maintenance contract services of ZwickRoell products. The Service Engineer will work independently, utilizing training and experience to determine the best course of action to provide the best solutions to satisfy the customers.

Location: Gurugram, India

Job Responsibilities

Performing regular maintenance visits for Annual Maintenance Contract orders.
Calibration of ZwickRoell make machines and instruments at customer site.
Prepare calibration certificates and submit the same to the customer on time and according to standards.
Timely submission of service reports and checklists to the service planner for invoicing to customers.
Analysing faults / failures with mechanical, hydraulic, pneumatic and electrical components .
Determining nature and scope of fault / damage and advising customer with the proper follow-up procedures for procuring spare parts or arranging warranty replacement parts in accordance with commercial considerations.
Follow-up with Service sales executive regularly for on-time submission of offers for Annual Maintenance Contracts (AMC) and calibration proposals for renewal
Advising customers regularly for spares & consumables of the machines and instruments for smooth operations.
Follow up with Service sales executive for timely submission of spares, consumables and accessory proposals to the customer.
Planning of customer visits in consultation with service planner.
Utilize the CRM system to actively manage all service jobs.
Continuously develop and maintain knowledge and expertise of the ZwickRoell Product Portfolio and Applications to enhance confidence and service effectiveness
Submission of installation and calibration checklist to the service planners.

Education, Experience & Requirements

Education

Diploma or Bachelor Degree in engineering (Mechanical / Automation / Instrumentation )

Experience

2-3 years of experience in servicing of materials testing machines and instruments
Working experience in measurement and analytical instruments or materials testing would be advantageous

Requirements

Basic knowledge of materials testing and properties
Basic knowledge of hydraulics and pneumatics
Experience in customer support activity of materials testing machines
Proficiency with PC software and good knowledge of MS Office programs
Good communication skills
Ability to work independently
Goal-oriented and has a flexible approach to work
Ability to work under pressure
Willing to travel to attend customer complaints
Willing to undergo continuous re-training
Valid driving license
Proficiency in English and Hindi language
Proficiency in German language would be advantageous
70% travel requirement

Interested?

Are you open-minded and passionate about what you do?

Please e-mail your detailed curriculum vitae to

[email protected]

Only short-listed candidates will be notified.

Please visit www.zwickroell.com to know more about the company.

Apply Now

Refine Your Search

site reliability jobs in mitraon delhi

Service Engineer - India

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Application SRE AI Solutions Engineer

MEPF & IT Engineers

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Electrical Engineer (Annex Building)

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Site Reliability Engineer

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