Kadakola Karnataka Industries Jobs – 124 Open Jobs Today

SERVICE DESK ANALYST L1(CONTRACT)
Wipro Limited —Mysuru, Karnataka
- Software troubleshooting
1d
Area Sales Executive - Assistant Manager (IC Role) - Mysore
Sunshine Workforce Solutions —Mysuru, Karnataka
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
Inbound Customer Service Agent
unifyCX —Mysuru, Karnataka
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Photographers / Video editors
Crisant —Mysuru, Karnataka
- Full-time
- Communication skills
Senior Architect
Noahs Ark —Mysuru, Karnataka
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Excel
- Microsoft Office
Quick apply
Field Partner Executive-Mysore
SIMPLY VYAPAR APPS PRIVATE LIMITED —Mysuru, Karnataka
- ₹3 - ₹4 a year
- Full-time
- Sales
- Negotiation
- Health insurance
Quick apply
Solution Architect - Syndigo/Riversand PIM
Pivotree —Mysuru, Karnataka
- Remote
- Computer Science
- Java
- Bachelor's degree
Quick apply

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Area Sales Executive - Assistant Manager (IC Role) - Mysore
Sunshine Workforce Solutions —Mysuru, Karnataka
Lead ASE/FOS teams through capability building, joint market working & structured business reviews. Area Sales Manager (ASM) - IC role.
₹12,00,000 - ₹15,00,000 a year
Quick apply

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SERVICE DESK ANALYST L1(CONTRACT)

Wipro Limited -
Mysuru, Karnataka

Apply Now

Job details

1 day ago

Qualifications

Software troubleshooting

Full job description

Job Description

Job Title: SERVICE DESK ANALYST L1(CONTRACT)

City: Mysore

State/Province: Karnataka

Posting Start Date: 6/3/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with WiproÃ¢ÂÂs Service Desk objectives

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1. Be responsible for primary user support and customer service

a. Respond to queries from all calls, portal, emails, chats from the client

b. Become familiar with each client and their respective applications/ processes

c. Learn fundamental operations of commonly-used software, hardware and other equipment

d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software

e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits

f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

2. Regular MIS & resolution log management on queries raised

a. Record events and problems and their resolution in logs

b. Follow-up and update customer status and information

c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team

d. Identify and suggest improvements on processes, procedures etc

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Deliver

Performance Parameter

Measure

Service Desk Delivery

Adherence to TAT, SLA as per SoW
Minimal Escalation
Customer Experience

Personal

Attendance

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Mandatory Skills: TIS Service Desk .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

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industries jobs in kadakola karnataka

SERVICE DESK ANALYST L1(CONTRACT)

Area Sales Executive - Assistant Manager (IC Role) - Mysore

Inbound Customer Service Agent

Photographers / Video editors

Senior Architect

Field Partner Executive-Mysore

Solution Architect - Syndigo/Riversand PIM

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I want to receive the latest job alerts for industries in kadakola karnataka

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