Remote Customer experience analyst Jobs – 158 Open Jobs Today

Sr. ServiceNow Programmer Analyst
Knack Consulting Services Pvt Ltd —Remote
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
Associate Principal Engineer, Delivery (Core banking)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Project management
Quick apply
2h
Business Development Representative (BDR)
ZINFI Technologies —Remote
- Remote
- Sales
- Salesforce
- English
Data Engineering Technical Lead
Hillenbrand Corporate —Remote
- Email
- Remote
- Azure
- DevOps
- Master's degree
2d
GTM Engineer / RevOps Architect
Kloud Gin —Remote
- Full-time
- Remote
- Computer Science
- Sales
- Salesforce
- Health insurance
RPA Developer (UiPath)
Digixito Services Pvt Ltd. —Remote
- Full-time
- Remote
- Computer Science
- 12th Pass
- AWS
Quick apply
SDE2 - Backend
Sun King —Remote
- Full-time
- Remote
- Java
- SQL
- AWS
Quick apply
Data Pipelines Engineering Manager – Python
Outsource Bigdata —Remote
- Full-time
- Remote
- Computer Science
- System design
- Master's degree
- Work from home
Lead Consultant - Full Stack Developer
Fabric Group Holdings —Remote
- Remote
- Azure
- SQL
- AWS
- Work from home
Senior E Commerce Developer (Front End)
Kontoor Brands —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Salesforce
PRINCIPAL MEDICAL WRITER
Catalyst Clinical Research, LLC —Remote
- Full-time
- Remote
- Microsoft Word
- Medicine
- Doctoral degree
Associate Principal Engineer, Delivery (Core banking-DMS)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Project management
Quick apply
3d
Software Dev Engr II
CSG —Remote
- Email
- Remote
- Computer Science
- Java
- SQL
- Work from home
Senior Consultant - Zoom
TTEC Digital —Remote
- Full-time
- Remote
- Computer Science
- Salesforce
- Java
Quick apply
Cloud Security Automation Engineer
CSG —Remote
- Email
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
LLM Platform Engineer/Lead (m/f/d)
Kayzen —Remote
- Remote
- Azure
- System design
- Master's degree
- Work from home
Quick apply
Senior Data Engineer
Astegic —Remote
- Full-time
- Remote
- Computer Science
- Engineering
- English
- Paid time off
Staff Software Engineer - Semantic Layer
dbt Labs —Remote
- Remote
- SQL
- APIs
- Typing
- Health insurance
- Paid time off
Senior Software Development Engr
CSG —Remote
- Email
- Remote
- Oracle
- Computer Science
- English
- Work from home
11d
Principal Clinical Programmer (Spotfire/Power BI Prog)
Syneos - Clinical and Corporate - Prod —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d

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Sr. ServiceNow Programmer Analyst

Knack Consulting Services Pvt Ltd
Remote

Quick apply

Job details

Permanent | Full-time

Qualifications

ITIL Certification
System administration
Computer Science
Software troubleshooting
IT service management
SOAP
Bachelor's degree
Network management
REST
APIs
ServiceNow
UI
Requirements gathering
Communication skills
Information Technology

Full job description

Position- Sr. ServiceNow Programmer Analyst

Location : Remote

Experience – 6+ years

We are looking for a candidate with expertise in the ServiceNow platform as both a Developer and Administrator with a strong background in IT Service Management (ITSM) and custom application building. Must be skilled in designing, developing, customizing, and administering the ITSM suite of applications, ensuring optimal functionality and efficiency.

Ideal candidate will be proficient in Flow Designer, customizing portals, widgets, and themes using frameworks such as App Engine Studio, Now Experience UI, and Service Portal. Skilled in creating REST and SOAP endpoints, integrating software, and performing ServiceNow instance upgrades.

Responsibilities

Work closely with our IT and business partners to configure and improve core platform capabilities in accordance with ITIL best practices.
Monitor health, usage and overall compliance of ServiceNow and its applications.
Coordinate application and platform upgrades.
Build and maintain internal technical documentation, manuals, policies, and processes.
Analyze, troubleshoot and resolve complex software application related problems.
Develop systems integrations and process automation.
Participate in workflow development / release activities as needed.
Participate in unit, system, integration and user acceptance testing activities.
Responsible for 24x7 on-call support for customer impacting production problems.
Act as a technical liaison with software vendors
Ensure adherence to security standards
Respond to user tickets in the ticket queue and participate in administration activities to manage the rest of our application portfolio.
Participate in strategy and roadmap sessions
Communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.

Qualifications

Bachelor's Degree in Information Technology, Computer Science or a related field preferred, or equivalent relevant experience.
A minimum of 7-9 years of related work experience.
A minimum of 5 year working with ServiceNow in Dev or Admin capability.
Experience in IT service management, ITIL certification preferred.
Demonstrated ability with ServiceNow incident, change, problem, request, CMDB, knowledge, Service portal, Service Catalog, Employee Center, HRSD, Custom business applications and Integrations.
Familiarity with application inheritance & delegated developer.
Experience with utilizing ServiceNow APIs and application integrations.
Experience with administering a platform used globally.
Strong experience in requirements gathering.
Must be motivated, self-starter
Strong written and oral communication skills.

Nice to Have:

Knowledge and skills supporting systems and network management tools.
ServiceNow Certified Systems Administrator certification
ServiceNow Certified Application Developer certification

Skills: servicenow , programmer

Quick apply

Refine Your Search

customer experience analyst jobs in remote

Sr. ServiceNow Programmer Analyst

Associate Principal Engineer, Delivery (Core banking)

Business Development Representative (BDR)

Data Engineering Technical Lead

GTM Engineer / RevOps Architect

RPA Developer (UiPath)

SDE2 - Backend

Data Pipelines Engineering Manager – Python

Lead Consultant - Full Stack Developer

Senior E Commerce Developer (Front End)

PRINCIPAL MEDICAL WRITER

Associate Principal Engineer, Delivery (Core banking-DMS)

Software Dev Engr II

Senior Consultant - Zoom

Cloud Security Automation Engineer

LLM Platform Engineer/Lead (m/f/d)

Senior Data Engineer

Staff Software Engineer - Semantic Layer

Senior Software Development Engr

Principal Clinical Programmer (Spotfire/Power BI Prog)

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