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Amazon's Alexa Smart Properties (ASP) team is seeking a detail-oriented and motivated Quality Assurance Engineer (QAE) to support quality validation across our enterprise Alexa ecosystem. ASP delivers Alexa-powered experiences in hospitality, senior living, healthcare, and other commercial environments — and our QAEs play a vital role in ensuring these experiences are reliable, consistent, and enterprise-ready.
As a QAE on the ASP team, you will execute functional, regression, and exploratory testing across ASP cloud services and device experiences, contribute to certification and compliance validation efforts, and develop test cases and documentation that support the broader quality engineering organization. You will work closely with senior QAEs, SDETs, and engineering teams to grow your quality engineering skills while making meaningful contributions to ASP's quality goals.

Key job responsibilities

Execute functional, regression, integration, and exploratory testing for ASP cloud services, device experiences, and enterprise partner-facing features
Develop and maintain clear, thorough, and reusable test cases and test documentation under the guidance of senior QAEs and QA leadership
Identify, document, and triage defects with clear reproduction steps, and collaborate with engineering teams to drive timely resolution
Partner with SDET and automation teams to provide well-structured manual test cases that serve as blueprints for automation development
Collaborate with SDET and automation teams to translate manual test cases into automated regression suites, driving measurable improvements in automation coverage
Contribute to the maintenance and improvement of certification readiness checklists and partner-facing quality documentation
Validate accessibility features and support accessibility testing efforts in partnership with senior team members and accessibility SMEs
Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives, contributing quality perspectives to team discussions
Support offshore or distributed QA team members by executing and refining test runbooks and onboarding documentation
Proactively communicate testing status, blockers, and quality risks to QA leads and engineering stakeholders

BASIC QUALIFICATIONS

3+ years of quality assurance engineering experience
Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development
Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
Experience building and designing test cases including knowledge of test methodologies
Experience with functional, regression, and exploratory testing methodologies
Hands-on experience with defect tracking and test management tools (e.g., JIRA, TestRail, or equivalent)

PREFERRED QUALIFICATIONS

Experience in API & Mobile testing
Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
Experience with AI/ML technologies
Experience with Android, iOS or other mobile application development or testing
Experience with AWS Services including EC2, Lambda, S3, DynamoDB, SQS

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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