Job Description – Housekeeping & GDA Supervisor
Position Title : Housekeeping & GDA (General Duty Assistant) Supervisor
Department : Housekeeping Services
Reports To : Facility Manager / Hospital Administrator / Housekeeping Manager
Job Summary
The Housekeeping & GDA Supervisor is responsible for supervising housekeeping staff and General Duty Assistants (GDAs) to ensure cleanliness, hygiene, infection control, patient comfort, and smooth support services throughout the hospital. The supervisor ensures compliance with hospital standards, quality protocols, and safety guidelines.
Key Responsibilities
Housekeeping Management
- Supervise daily housekeeping activities in all hospital areas.
- Ensure cleanliness and sanitation of patient rooms, wards, OPD, ICU, OT, offices, corridors, and public areas.
- Monitor cleaning schedules and housekeeping checklists.
- Ensure proper use of cleaning chemicals, disinfectants, and equipment.
- Conduct regular inspections to maintain hygiene standards.
- Coordinate deep cleaning and terminal cleaning activities.
GDA Staff Supervision
- Supervise and allocate duties to General Duty Assistants.
- Monitor patient shifting, transportation, and assistance activities.
- Ensure timely support for nursing and clinical departments.
- Maintain discipline, attendance, and grooming standards of GDA staff.
- Evaluate staff performance and provide guidance as required.
Infection Control & Safety
- Ensure compliance with infection prevention and control protocols.
- Monitor biomedical waste segregation and disposal practices.
- Ensure availability and proper use of PPE by staff.
- Report safety hazards, accidents, and incidents promptly.
Inventory & Material Management
- Maintain stock of housekeeping supplies and consumables.
- Monitor usage of cleaning materials and prevent wastage.
- Raise indents for housekeeping materials as required.
- Ensure proper storage of equipment and chemicals.
Staff Training & Development
- Conduct induction and on-the-job training for housekeeping and GDA staff.
- Educate staff on hygiene standards, patient handling, safety, and infection control.
- Participate in departmental meetings and quality improvement activities.
Documentation & Reporting
- Maintain attendance records, duty rosters, and leave records.
- Prepare daily, weekly, and monthly reports.
- Maintain housekeeping inspection records and compliance reports.
- Report maintenance issues and coordinate with engineering department.
Qualifications
- Graduate/Diploma in Hospital Administration, Hotel Management, Housekeeping, or related field.
- Certification in Housekeeping Management preferred.
Experience
- Minimum 3–5 years of experience in housekeeping operations.
- At least 1–2 years of supervisory experience in a hospital or healthcare facility preferred.
Required Skills
- Leadership and team management skills.
- Knowledge of hospital housekeeping standards.
- Understanding of infection control practices.
- Good communication and interpersonal skills.
- Ability to manage manpower and duty rosters.
- Basic computer knowledge (MS Office, reporting, attendance records).
- Problem-solving and decision-making abilities.
Key Performance Indicators (KPIs)
- Housekeeping audit scores.
- Infection control compliance.
- Staff attendance and productivity.
- Patient satisfaction regarding cleanliness.
- Timely completion of cleaning schedules.
- Proper inventory management and cost control.
Pay: ₹9,884.63 - ₹20,895.33 per month
Work Location: In person
