Ericsson Jobs

Improvement And Performance Manager
Ericsson —Noida, Uttar Pradesh
- Microsoft Excel
- Analysis skills
- Machine learning
21h
Senior Cloud Engineer - CNIS
Ericsson —Noida, Uttar Pradesh
- Computer networking
- Linux
Senior Technical Authority Expert
Ericsson —Noida, Uttar Pradesh
- Oracle
- Scripting
- Linux
Principal Modem Architect
Ericsson —Bengaluru, Karnataka
- Master's degree
- C++
- Electrical experience
3h
ASIC Top Level Verification-SW/C Testcase Developer
Ericsson —Bengaluru, Karnataka
- Communication skills
GCP Infra Engineer
Ericsson —Noida, Uttar Pradesh
- DevOps
- Java
- Scripting
Lead Engineer - ASIC Verification
Ericsson —Bengaluru, Karnataka
- English
- Electrical experience
- Bachelor's degree
Senior Engineer - Physical Design
Ericsson —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Scripting
5d
Experienced Engineer - ASIC Design
Ericsson —Chennai, Tamil Nadu
- English
- Electrical experience
- Bachelor's degree
4d
Senior Engineer - ASIC Design
Ericsson —Chennai, Tamil Nadu
- English
- Electrical experience
- Bachelor's degree
4d
Lead Engineer - ASIC Design
Ericsson —Bengaluru, Karnataka
- English
- Electrical experience
- Bachelor's degree
EDA2 L2 Domain Support Specialist
Ericsson —Noida, Uttar Pradesh
- Azure
- Oracle
- Software troubleshooting

More jobs to discover

Find similar jobs that you might be interested in.

Senior Cloud Engineer - CNIS
Ericsson —Noida, Uttar Pradesh
As a CNIS Engineer, you will be responsible for the design, deployment, administration, and lifecycle management of Ericsson’s CNIS-based infrastructure.

I want to receive the latest job alerts for ericsson

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ericsson jobs near

Lead Designer jobs in Bengaluru, Karnataka

Cloud Engineer jobs in Noida, Uttar Pradesh

Security Engineer jobs in Noida, Uttar Pradesh

Principal Architect jobs in Bengaluru, Karnataka

Lead Engineer jobs in Bengaluru, Karnataka

Engineering Designer jobs in Pimpri, Pune, Maharashtra

Engineering Designer jobs in Srikakulam, Andhra Pradesh

Engineering Designer jobs in Tamil Nadu

Engineering Designer jobs in Mumbai, Maharashtra

Web Designer jobs in Jaipur, Rajasthan

Freelance Designer jobs in Chennai, Tamil Nadu

Civil Engineering jobs in Andhra Pradesh

Panimalar Engineering College , Non Teaching jobs in Chennai, Tamil Nadu

Graphic Designer jobs in Vashi, Navi Mumbai, Maharashtra

Support Specialist jobs in Kochi, Kerala

Customer Support, Mnc jobs in Gurugram, Haryana

Support Specialist jobs in Andhra Pradesh

Support Specialist jobs in Remote

Support Specialist jobs in Mumbai, Maharashtra

Blinkit , Customer Support jobs in Patna, Bihar

Improvement And Performance Manager

Ericsson -
Noida, Uttar Pradesh

Apply Now

Job details

21 hours ago

Qualifications

Power BI
Microsoft Excel
5G
Tableau
Analysis skills
Machine learning
Computer networking
Network architecture
AI
4G/LTE

Full job description

Join our Team

About this opportunity:

The Improvement & Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identifying, drive, support and facilitate efficient & effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes.

What you will do:

Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance.
Accountable for WO/ticket/alarm reduction initiatives per contract
Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports & prepare action plan for network improvement.
Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective.
Propose and ensure best practices are followed within all related functions
Perform KPI Trend monitoring and post-deviation analysis.
Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling.
Drive maintains and track actions undertaken to drive improvements following governance methods.
Identify SPOF and drive mitigation plans to minimize impact.
Maintain RISK register for the identified risks and drive them to minimize impact or mitigation.
Collaborate with Data Analytics teams to build models to drive prescriptive insights.
Propose predictive analytic model based on alarms/outages, QoS based on Capacity & Utilization trends.
To continuously engage the operations team and other teams to provide timely closure for actions.
To prioritize problems based on the risk, impact and severity
Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem.

The skills you bring:

Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints.
Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc.
Should have ability to drive the projects/assignment independently as per customer requirement.
Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner.
Must have presentation skill and Service Related KPI’s and User perception understanding.
Understanding of Machine Learning, Artificial Intelligence and Automation.
Ability to perform new Project ORQ (operation request) assessment & KPI analysis after new change implementation in network.
EBP (Ericsson Business Process and Finance Processes).

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Req ID: 786621

Apply Now

Refine Your Search

Improvement And Performance Manager

Senior Cloud Engineer - CNIS

Senior Technical Authority Expert

Principal Modem Architect

ASIC Top Level Verification-SW/C Testcase Developer

GCP Infra Engineer

Lead Engineer - ASIC Verification

Senior Engineer - Physical Design

Experienced Engineer - ASIC Design

Senior Engineer - ASIC Design

Lead Engineer - ASIC Design

EDA2 L2 Domain Support Specialist

More jobs to discover

I want to receive the latest job alerts for ericsson

Explore jobs in more locations

Join our Team

Jobseeker tools

Employer Tools

Browse

Stay Connected