Healthcare Recruiter – CareCoach Hiring (US)
Location: India (Remote) – recruiting for US-based roles
Department: Talent Acquisition / Human Resources
Reports To: Talent Acquisition Lead / HR Manager
Job Type: Full-Time
Work Hours Aligned to US business hours (significant US time-zone overlap required)
Hiring Target 5 CareCoach hires per month (60+ annually)
About:
We are at the forefront of revolutionizing healthcare delivery through the integration of artificial intelligence and innovative care solutions. We operate a “Virtual Clinic in a Clinic” model, delivering Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Principal Care Management (PCM), and patient engagement programs for specialty practices across the United States. Our mission is to empower patients and providers with the tools and support necessary to achieve optimal health outcomes.
Position Summary
We are seeking an experienced Healthcare Recruiter, based in India, to lead full-cycle
recruitment of US-based CareCoaches (Virtual Medical Assistants) for our patient engagement
team. CareCoaches are clinical professionals — typically Certified Medical Assistants — who
support patients with chronic conditions across the US. This is a high-volume, target-driven role:
the recruiter is responsible for consistently hiring five qualified CareCoaches every month. The
ideal candidate brings hands-on experience recruiting for US healthcare roles, a strong
understanding of US clinical certifications and EMR systems, and the ability to source, screen,
and close US-based candidates while working substantially within US time zones.
Primary Performance Mandate
- Hire 5 qualified, role-ready CareCoaches per month on a consistent, repeatable basis.
- Maintain a healthy, always-on pipeline of US-based Certified Medical Assistants.
- Protect quality of hire and candidate experience while meeting volume targets.
Key Responsibilities
1. Full-Cycle Recruitment
- Own end-to-end recruitment for the CareCoach role — sourcing, screening, interviewing,
- offer management, and handoff to onboarding.
- Consistently deliver against the target of 5 CareCoach hires per month.
- Manage multiple requisitions and a high-volume pipeline simultaneously without
- compromising quality.
2. Sourcing & Pipeline Building
- Proactively source US-based candidates through LinkedIn Recruiter, Indeed, ZipRecruiter, healthcare job boards, referrals, and talent communities.
- Build and maintain a pipeline of Certified Medical Assistants (CMA) and similar clinical profiles ready to engage when openings arise.
- Re-engage silver-medalist and passive candidates to reduce time-to-fill.
3. Screening for Role Fit
- Screen candidates against CareCoach requirements: CMA certification, chronic care / patient education experience, and remote-work readiness.
- Verify proficiency in EMR systems such as EPIC, eClinicalWorks (eCW), and Practice Fusion.
- Bilingual screening: Prioritize bilingual candidates (Spanish or Arabic) where required by the role.
- Assess communication skills, empathy, and patient-centered mindset suited to a virtual care setting.
4. Candidate & Interview Coordination
- Coordinate and schedule interviews across US time zones with hiring managers and clinical leads.
- Keep candidates warm and informed throughout the process, delivering a strong candidate experience.
- Drive offer negotiation and closing in partnership with HR and leadership.
5. Compliance & Documentation
- Apply working knowledge of US hiring practices, work authorization, and equal-opportunity/ non-discrimination requirements.
- Maintain accurate, up-to-date records in the Applicant Tracking System (ATS) and recruitment trackers.
- Ensure documentation supports a clean handoff to background checks, credentialing, and onboarding.
6. Reporting & Continuous Improvement
- Track and report key recruitment metrics: pipeline health, time-to-fill, source effectiveness, and monthly hires against target.
- Identify bottlenecks and recommend process or sourcing improvements to sustain the monthly hiring goal.
- Contribute to employer-branding efforts that attract US clinical talent.
Required Qualifications
- US healthcare hiring: Proven experience recruiting for the US healthcare market (clinical and/or allied-health roles).
- 2+ years of full-cycle recruitment experience, with a track record of meeting high-volume hiring targets.
- Familiarity with US clinical roles and certifications — especially Certified Medical Assistant (CMA) — and with EMR platforms (EPIC, eCW, Practice Fusion).
- Hands-on experience with US job boards and sourcing tools (LinkedIn Recruiter, Indeed, ZipRecruiter) and with an ATS.
- Excellent written and spoken English, with strong candidate-engagement and stakeholder-communication skills.
- Willingness and ability to work hours that overlap substantially with US time zones.
- High-volume mindset: Strong organization and the ability to manage many candidates and requisitions at once.
Preferred Qualifications
- Experience hiring for Remote Patient Monitoring (RPM), Chronic Care Management (CCM), or virtual-care organizations.
- Understanding of US healthcare compliance and credentialing basics.
- Experience sourcing bilingual (Spanish / Arabic) clinical candidates.
- Background in a high-growth healthcare or health-tech environment.
What We Offer
- Competitive salary with performance-linked incentives tied to hiring targets.
- Remote-first working environment based in India.
- Exposure to the US healthcare market and a fast-growing AI-driven health-tech company.
- Opportunities for professional development and career growth.
- A supportive, collaborative, mission-driven team culture
