Pimple Soudagar Pune Maharashtra Customer support representative Jobs – 143 Open Jobs Today

SAP RGC Role Designer-VOIS
Vodafone —Pune, Maharashtra
- Full-time
- English
- Continuous improvement
- Communication skills
Customer Service Representative
BTW Visa Services India Pvt Ltd —Pune, Maharashtra
- ₹15,000 - ₹18,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
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5h

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SAP RGC Role Designer-VOIS

Vodafone -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

SAP
English
SOX
Continuous improvement
Business requirements
Communication skills

Full job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced SAP Security Role Design Specialist to play a critical role in governing and designing secure access within Vodafone’s EVO SAP landscape. Based in Pune, this role sits within the Global Roles, Governance & Compliance (RGC) team and focuses on ensuring SAP roles are designed and delivered in line with Vodafone’s Core Business Model, compliance standards, and global security policies. The role involves close collaboration with system integrators, project managers, and global stakeholders to support end-to-end demand delivery, from design through testing and go-live.

What you will do

Analyse SAP security solutions received from system integrators to ensure all user access and security requirements are met.Design, build, and test consistent global SAP roles for EVO systems, aligned to SAP best practices.Ensure all designed roles are accurately maintained within the EVO SAP Roles Catalogue.Govern user access processes in line with Global IT controls, SOX requirements, and compliance policies.Act as the RGC representative within the EVO demand process, supporting change requests and enhancements.Collaborate with global project managers, system integrators, and process leads to ensure security aspects are delivered within agreed timelines.Support testing and go-live activities for SAP role changes and new role implementations.Identify opportunities for continuous improvement and drive enhancements in SAP security role design and access management.Serve as a point of contact for global teams on SAP security role design, issue resolution, and process optimisation.

Who you are

An individual with strong experience translating business requirements into effective SAP security role designs.Skilled in understanding authorisation impacts across complex SAP landscapes.A collaborative professional with excellent stakeholder management and communication skills.Comfortable working in a global, multi-cultural environment with competing priorities and deadlines.Detail-oriented, with a strong governance mindset and a focus on quality and compliance.Experienced in SAP implementation and support, with broad exposure to modules such as SAP R/3, HANA, BI, HR, EP, MDM, SRM, CRM, PI, and SuccessFactors.Knowledgeable in GRC concepts, Segregation of Duties (SoD), SOX, and IT controls.Fluent in written and spoken English.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Opportunity to work at the centre of Vodafone’s global EVO transformation programme.Exposure to large-scale, complex SAP environments with a significant global user base.Collaboration with international teams, system integrators, and senior stakeholders.A role with real impact on business security, compliance, and operational integrity.A supportive environment that values continuous improvement and knowledge sharing.

What skills you will learn

Advanced SAP security role design and governance in a global enterprise environment.Enhanced understanding of SOX, IT controls, and compliance frameworks in practice.Stakeholder management and influencing skills across diverse, global teams.End-to-end demand management within large transformation programmes.Continuous improvement techniques applied to access and security management processes.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA

Follow us on social media and #StayConnected

LinkedIn: https://www.linkedin.com/company/vois/

Facebook: https://www.facebook.com/voisglobal

Instagram: https://www.instagram.com/voisglobal/

You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2

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