Malur Karnataka Data engineering data Jobs – 154 Open Jobs Today

Customer Relationship Manager
Uniservice Apartment Solutions —Whitefield, Bengaluru, Karnataka
- ₹22,000 - ₹26,000 a month
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Life insurance
Quick apply
12d
Lead Product Development AI Engineer
Clarivate —Bengaluru Urban District, Karnataka
- Full-time
- Hybrid work
- Azure
- Oracle
- Engineering
Senior Engineer - Integrations
Thomson Reuters —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Work from home
Cyber Security Consultant - CSRO
Société Générale —Bengaluru, Karnataka
- Azure
- AWS
- Project management
Lead Security Engineer
Thomson Reuters —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Work from home
Lead system Engineer - CAST Devops
Société Générale —Bengaluru, Karnataka
- DevOps
- Master's degree
- Project management
AsstDir-Sales I
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Sales
- Bachelor's degree
- Business Administration
Director Of Weddings- JW Marriott Bengaluru Prestige Golfshire Resort & Spa
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Sales
- Bachelor's degree
- Business Administration
1d
Assistant Director of Sales
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Sales
- Bachelor's degree
- Business Administration
3d

More jobs to discover

Find similar jobs that you might be interested in.

AI or ML Engineer
Optum —Bengaluru, Karnataka
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health…
HPC/AI systems engineer for HPE Labs India
Hewlett Packard Enterprise —Bengaluru, Karnataka
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. If you are looking to stretch and grow your career…

I want to receive the latest job alerts for data engineering data in malur karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data engineering data jobs near malur karnataka

Lead Security Engineer jobs in Bengaluru, Karnataka

Sales jobs in Bengaluru, Karnataka

Director jobs in Bengaluru, Karnataka

Sales Director jobs in Bengaluru, Karnataka

System Engineer jobs in Bengaluru, Karnataka

Customer Relations Representative jobs in Patna Junction Railway Station, Patna, Bihar

Customer Relations Representative jobs in Parwanoo, Himachal Pradesh

Customer Relations Representative jobs in Prabhadevi, Mumbai, Maharashtra

Customer Relations Representative jobs in Rustampura, Surat, Gujarat

Swiggy, Customer Service Work From Home jobs in Remote

Blinkit , Customer Support Work From Home jobs in Uttar Pradesh

Blinkit , Customer Support jobs in Chandigarh, Chandigarh

Policy Consultant jobs in Delhi, Delhi

Visa Consultant jobs in Karnal, Haryana

Entry Level Cybersecurity jobs in Kerala

Doctor ,physician ,consultant jobs in Surat, Gujarat

Cybersecurity Consultant jobs in Mumbai, Maharashtra

Senior Engineer jobs in Remote

Data Engineer Walk In jobs in Hyderabad, Telangana

Embedded Engineer jobs in Kochi, Kerala

Customer Relationship Manager

Uniservice Apartment Solutions -
Whitefield, Bengaluru, Karnataka

Quick apply

Job details

Permanent
₹22,000 - ₹26,000 a month
12 days ago

Benefits

Provident Fund
Leave encashment
Health insurance
Life insurance
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Facilities management
Complaint handling
Microsoft Office
CMMS
Bachelor's degree
Maintenance Connection
Communication skills
Property management

Full job description

Job Summary

We are looking for a Customer Relationship Manager (CRM) to act as the primary point of contact between the facility management team and clients/residents. The role is responsible for ensuring excellent customer experience, timely resolution of complaints and service requests, effective coordination with operations teams and vendors, and compliance with agreed SLAs and KPIs.

The CRM will work closely with Maintenance, Housekeeping, Security, Engineering, Finance, Procurement and Facility Operations teams to ensure smooth service delivery and high customer satisfaction. These responsibilities are consistent with current FM CRM roles, which emphasize complaint tracking, work-order coordination, customer follow-up, SLA performance and reporting. IIndeed+2

Key Responsibilities

Act as the primary contact for clients, residents, tenants and occupants for facility-related queries, complaints and service requests.
Receive, record, track and close customer complaints through CRM, email, phone, apps or other communication channels.
Ensure all service requests are addressed within the agreed Turnaround Time (TAT) and SLA.
Coordinate with Maintenance, MEP, Housekeeping, Security, Landscaping, Engineering and other operational teams for issue resolution.
Generate and follow up on work orders with internal teams and external vendors.
Keep customers informed about the status, expected completion time and resolution of their requests.
Handle customer escalations professionally and ensure appropriate corrective action.
Conduct regular customer/client interactions, feedback meetings and satisfaction surveys.
Monitor customer satisfaction, complaint trends, recurring issues and service quality.
Coordinate with vendors and contractors to ensure service quality and SLA compliance.
Support move-in/move-out, inspections, handovers and other customer-facing activities where applicable.
Maintain accurate customer records, complaint logs, service reports and communication history.
Prepare daily, weekly and monthly MIS reports covering complaints, TAT, pending requests, escalations, customer feedback and SLA performance.
Coordinate with Finance for billing-related customer queries, payment issues and service-related documentation.
Support Facility Managers in client meetings, operational reviews and service improvement initiatives.
Identify recurring service issues and recommend preventive/corrective actions.
Assist in community engagement, customer events and initiatives designed to improve customer experience.
Maintain confidentiality of customer and facility information.

Key Performance Indicators (KPIs)

Customer satisfaction / CSAT
Complaint resolution within agreed TAT
SLA compliance
Number of open and overdue complaints
First-time resolution rate
Escalation rate
Customer retention / relationship health
Quality of customer communication
Vendor/service response time
Accuracy and timeliness of MIS reports

For senior CRM roles, current FM job descriptions also commonly include client reviews, relationship retention, NPS/customer-health metrics, vendor SLA management and operational reporting. LLinkedIn+1

Required Qualifications & Skills

Graduate degree in any discipline; a qualification in Facility Management, Hospitality, Business Administration, Engineering or Property Management is an advantage.
3–7 years of relevant experience in facility management, property management, hospitality, residential communities or customer relationship management.
Excellent verbal and written communication skills.
Strong customer-service and complaint-handling skills.
Good coordination and stakeholder-management abilities.
Strong follow-up and problem-solving skills.
Good knowledge of MS Excel, Word, PowerPoint and email.
Experience with CRM, ticketing systems, CAFM/CMMS or resident-management applications is preferred.
Ability to prepare MIS reports and analyze customer/service data.
Ability to handle difficult customers and escalations professionally.
Good understanding of FM services, SLAs, KPIs and vendor coordination.

Preferred Candidate Profile

The ideal candidate should be customer-focused, proactive, well-organized and confident in dealing with clients and multiple operational teams. Experience in residential communities, commercial buildings, corporate facilities or integrated facility management will be an advantage. Current Bengaluru FM CRM openings similarly emphasize communication, complaint coordination, reporting, MS Office and coordination with maintenance and other site teams. FFoundit

Employment Details

Employment Type: Full-time
Work Location: On-site
Working Days: 6 days / week, as per site requirements
Shift: As per facility operational requirements

Pay: ₹22,000.00 - ₹26,000.00 per month

Benefits:

Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

data engineering data jobs in malur karnataka

Customer Relationship Manager

Lead Product Development AI Engineer

Senior Engineer - Integrations

Cyber Security Consultant - CSRO

Lead Security Engineer

Lead system Engineer - CAST Devops

AsstDir-Sales I

Director Of Weddings- JW Marriott Bengaluru Prestige Golfshire Resort & Spa

Assistant Director of Sales

More jobs to discover

I want to receive the latest job alerts for data engineering data in malur karnataka

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected