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Process and Quality Auditor

Quest Global -
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Qualifications

Jira
Azure
Engineering
ISO 9001
Bachelor's degree
Communication skills
Product lifecycle management

Full job description

Job Requirements

Conduct risk‑based audits to assess compliance with the engineering value stream and defined processes, not technical product quality.
Verify adherence to procedures covering requirements management, design reviews, configuration control, change management, and V&V.
Produce clear audit findings and reports, manage nonconformities, and verify effectiveness of corrective actions.
Partner with Process Owners and Engineering Leadership to drive continuous improvement and strengthen governance.
Provide coaching and guidance to teams on process expectations and “what good looks like.”
Track trends, systemic issues, and process performance indicators to support leadership reviews and audit readiness.

Role Purpose

Lead and execute internal audits across the engineering value streams to verify adherence to defined processes, governance, and lifecycle gates. This role ensures that engineering teams and interfaces (e.g., programs, suppliers, and adjacent functions) follow approved procedures, templates, and controls, enabling repeatable, compliant, and efficient delivery.

Key Responsibilities

1) Audit Planning & Governance

Develop an annual risk-based audit plan covering the engineering value stream/s (requirements, design, verification & validation, configuration management, change control, release, and lessons learned).
Align audit scope with business priorities, regulatory exposure, recent non-compliance and opportunities for improvement (process-related).
Maintain the audit schedule, scope documents, opening/closing meeting packs, and secure evidence management.

2) Process & Value Stream Audits

Conduct end-to-end process conformance audits against internal procedures, standards, and gated lifecycle criteria.
Sample work product evidence (e.g., requirements traceability, design review records, configuration baselines, test reports, change records, waivers/concessions) to verify:
Proper requirements management and traceability (e.g., DOORS/Jama or equivalent usage).
Design review discipline and action closure across milestones.
Configuration management integrity and version control.
Change control compliance (impact assessments, approvals, effectivity).
Verification & validation planning and execution aligned to plans and acceptance criteria.
Supplier process interfaces where engineering owns/approves inputs/outputs.
APQP/PPAP-related process deliverables (where applicable to aerospace via AS9145) and production readiness from a process standpoint.
Observe team ceremonies and value stream flow (lead time, handoffs, queues) to identify waste, delays, and control gaps.

3) Reporting

Issue clear, evidence-based nonconformity (NC) reports with severity grading, containment expectations, and due dates.
Facilitate root cause analysis (e.g., 5-Why, Ishikawa) and verify robustness of corrective actions using effectiveness checks and data.
Present audit outcomes to Engineering Leadership, Program Management, and Quality/Compliance.

4) Continuous Improvement & Coaching

Provide process coaching to teams on “What good looks like” for compliance (not design content).
Partner with Process Owners to update procedures, checklists, and templates based on audit insights.
Track systemic themes, drive preventive actions, and contribute to maturity assessments and capability roadmaps.

5) Stakeholder & Interface Management

Engage with Program Managers, Chief/Lead Engineers, Configuration Managers, Systems/Verification Leads, Supply Chain Quality, and Design Assurance.
Coordinate with Regulatory/Cert teams to ensure internal process evidence remains audit-ready for authorities and customers.

Work Experience

Required Qualifications & Experience

Bachelor’s degree in Engineering or related discipline (or equivalent experience).
3–7+ years in aerospace or complex engineered products, with strong exposure to engineering process, governance, and lifecycle management.
Hands-on experience auditing or implementing processes aligned to AS9100 / ISO 9001 and AS9145 (APQP/PPAP in aerospace).
Practical knowledge of design engineering value streams: requirements design V&V release, configuration & change control, and document control.
Proficient with common engineering tools (e.g., DOORS/Jama, Teamcenter/Windchill, JIRA/Azure DevOps, PLM/PDM, test management).
Strong communicator able to challenge constructively and influence senior engineering stakeholders.

Preferred/Certifications

Lead Auditor or Internal Auditor certification (AS9100/ISO 9001).
Training in Root Cause Analysis, FMEA, APQP/PPAP, or Lean/Six Sigma (Green Belt+).
Exposure to EASA/FAA regulatory frameworks (awareness-level; not design certification).

Key Deliverables

Approved Annual Audit Plan and risk-based coverage map.
Audit reports with clear findings, grading, and risk context.
Nonconformance & CAPA logs with verified effectiveness checks.
Quarterly trend analysis (systemic issues, recurring causes, process hot spots).
Management review inputs and recommendations for process updates.

Success Metrics / KPIs

On-time completion of planned audits (

95%).
10% repeat NCs over 2–3 cycles).
Reduction in process-related escapes or late rework (trend).
Cycle-time/lead-time improvements at key handoffs (where measured).
4/5).
Audit readiness of programs (e.g., zero major NCs in customer/regulatory audits attributable to internal process gaps).

Competencies

Process thinking & systems view; value stream mapping familiarity.
Analytical rigor; samples evidence effectively and avoids bias.
Facilitation & coaching; explains compliance in practical terms.
Conflict resolution; balances empathy with firmness on standards.
Data literacy; uses metrics to prioritize and validate improvements.

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