Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. Interested to find out more about us? Check out: www.cyara.com
Cyara’s Values:
At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.
Cyara’s Diversity, Equity, Inclusive and Belonging:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.
Job Function Description:
As a Senior Cloud Security Engineer, you will be responsible for designing, implementing, and optimizing security controls across cloud environments. You will work closely with infrastructure, product, and engineering teams to ensure workloads, identities, data, and networks are securely architected, monitored, and maintained. This includes building scalable security automation, enforcing policy-as-code, strengthening identity and access practices, and enabling secure-by-default cloud operations.
- Cloud Architecture & Design – Designing secure-by-default cloud architectures and integrations, ensuring all new infrastructure meets rigorous security standards before deployment.
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Identity & Access Management (IAM) – Designing and reviewing cloud IAM strategies by defining roles, least-privilege policies, service accounts, and access boundaries across AWS, Azure, and GCP.
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Cloud Configuration Hardening – Locking down storage buckets, network security groups, load balancers, databases, and managed services to prevent accidental exposure and ensure compliance.
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DevSecOps & CI/CD Security – Securing the software supply chain by reviewing pipeline permissions, secrets handling, and artifact signing to prevent unauthorized deployments to production.
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Threat Modeling & Risk Assessment – Conductin threat modeling sessions with architects to identify structural risks (e.g., compromised roles) and defining security requirements for new features.
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Security Automation & Policy-as-Code – AWS‑centric security automation by developing Terraform guardrails, enforcing Policy-as-Code through OPA/Conftest and AWS Service Control Policies (SCPs), and building AWS-native auto‑remediation workflows using AWS Config, EventBridge, Lambda, and SSM Automation to ensure continuous compliance and enforcement of cloud security standards.
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Security Monitoring & Alert Triage – Managing the intake of alerts from CSPM, SIEM, and cloud-native tools (GuardDuty, Defender, SCC), distinguishing real threats from operational noise.
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Cloud Incident Response – Leading investigations into cloud-specific incidents, including compromised credentials, suspicious API calls, crypto-mining activity, or exposed resources.
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Vulnerability Management – Running and analyzing scans for cloud workloads (VMs, containers, serverless) and prioritizing remediation based on contextual risk rather than generic CVSS scores.
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Logging & Audit Readiness – Ensuring cloud audit logs are enabled, immutable, centralized, and readily available for forensic investigations and compliance audits.
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Cross-Functional Advisory – Serving as a subject matter expert for developer, infrastructure, and platform teams, translating complex security requirements into practical, engineering-focused guidance.
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Bachelor’s degree in computer science, Information Security, or a related field; advanced degree preferred.
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Minimum of 8 years of experience in information security, with a demonstrated focus on Cloud Security Architecture, Engineering, and Posture Management.
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In-depth knowledge of CIS Benchmarks, Cloud Security Alliance (CSA) CCM, and NIST 800-53 as they apply to cloud environments.
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Extensive experience with CSPM and CNAPP tools (e.g., Wiz, Prisma Cloud, AWS Security Hub), including their deployment, tuning, and integration into ticketing workflows.
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Deep expertise in AWS security services (IAM, GuardDuty, KMS, SCPs, WAF) and experience securing Kubernetes (EKS) and serverless architectures.
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Proven experience implementing Infrastructure as Code (IaC) security scans and Policy-as-Code (using Terraform, OPA, or CloudFormation) to enforce security guardrails.
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Knowledge and experience with development and implementation of security controls for AI/ML infrastructure, including securing data pipelines and LLM integrations.
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Experience collaborating with DevOps teams to secure CI/CD pipelines and supply chain workflows (Github Actions, GitLab, Jenkins).
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Strong analytical skills with the ability to conduct cloud forensics and support incident response for complex infrastructure compromises.
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Excellent communication skills, with the ability to translate technical security risks into practical guidance for developers and platform engineers.
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Relevant certifications such as AWS Certified Security – Specialty, ISC2 CCSP (Certified Cloud Security Professional), CSA CCSK, or CISSP are highly desirable.
Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
