remote customer experience analyst Jobs – 163 Open Jobs Today

Associate Principal Engineer
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Project management
Quick apply
3d
Senior Consultant - Zoom
TTEC Digital —Remote
- Full-time
- Remote
- Computer Science
- Salesforce
- Java
Quick apply
Principal Clinical Programmer (Spotfire/Power BI Prog)
Syneos - Clinical and Corporate - Prod —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
LLM Platform Engineer/Lead (m/f/d)
Kayzen —Remote
- Remote
- Azure
- System design
- Master's degree
- Work from home
Quick apply
Senior Data Engineer
Astegic —Remote
- Full-time
- Remote
- Computer Science
- Engineering
- English
- Paid time off
Staff Software Engineer - Semantic Layer
dbt Labs —Remote
- Remote
- SQL
- APIs
- Typing
- Health insurance
- Paid time off
Senior Software Development Engr
CSG —Remote
- Email
- Remote
- Oracle
- Computer Science
- English
- Work from home
14d
Software Dev Engr Sr
CSG —Remote
- Email
- Remote
- Computer Science
- Java
- SQL
- Work from home
14d
Senior Software Engineer, Semantic Layer
dbt Labs —Remote
- Remote
- SQL
- APIs
- Typing
- Health insurance
- Paid time off
Senior PSA Consultant
Diabsolut Inc. —Remote
- Full-time
- Remote
- Oracle
- Computer Science
- Software troubleshooting
Technical Architect – NICE CXone
TTEC Digital —Remote
- Full-time
- Remote
- Computer Science
- System design
- Java
Quick apply
Java Developer
Venpa Global Technologies —Remote
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Java
Quick apply
Backend Engineer II – Data Platform
Netomi —Remote
- Full-time
- Remote
- Computer Science
- DevOps
- Java
Quick apply
Senior Software Engineer, Security Engineering - India
JumpCloud —Remote
- Full-time
- Remote
- English
- AWS
- Machine learning
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Business Analyst
Kerner Norland —Remote
- ₹10,00,000 - ₹20,00,000 a year
- Full-time
- Remote
- Salesforce
- Financial services
- Communication skills
- Work from home
Quick apply
2h
MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
5h

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Associate Principal Engineer

Nagarro -
Remote

Quick apply

Job details

Full-time
3 days ago

Qualifications

Computer Science
Master's degree
Project management
Bachelor's degree
ServiceNow
Financial services
Leadership
Banking
Information Technology

Full job description

Company Description

We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Job Description

Requirements:

Total Experience : 9+ Years
Must have 5-8 years of relevant delivery or project management experience in banking or financial services.
Demonstrated leadership capability managing large, complex, multi-functional build teams.
Must have direct experience in core banking and deposits modernization programs, with at least the last 2-3 engagements in this area, regional (APAC) delivery experience favorable
Must have Hands-on experience with Deposits Management Systems like Finacle.
Should have ability to operate independently with limited supervision in a transformation setting
Should have strong documentation skills and attention to detail; able to maintain accurate logs and artifacts.
Should be able to do stakeholder management and follow-through across bank and vendor teams.
Should have problem-solving mindset with ability to surface options and impacts.
Develop detailed project plans, including timelines, budgets, and resource allocation.
Lead and mentor a team of developers, administrators, and analysts working on the ServiceNow platform.
Foster a collaborative environment to drive innovation and successful project delivery.
Provide regular updates and insights to senior management and stakeholders.
Develop and execute change management plans to ensure smooth adoption of new features and processes.
Conduct training sessions and create documentation to empower end-users and administrators.
Should be able to relocate to Philippines for long term.

Responsibility:

Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
Support Build stream closure ensuring all deliverables are achieved and documented; and relevant lessons learned/case studies are developed
Track and maintain RAID (risks, actions, issues, decisions) and dependency logs; drive follow-ups with owners and escalate blockers early.
Assists in selecting and on-going management of vendors/suppliers for supporting selected projects.
Support detailed planning activities and creation of schedule for the assigned areas of delivery
Work with the technical delivery team, solution architects, vendors teams and ITIO teams to identify, document and manage all issues and risk that will affect the scope, time, cost and quality of the delivery
Partners closely with solution architects to ensure build activities align with target-state core banking architecture and design principles.
Support in managing all delivery dependency that are external to the managed scope and ensure day-to-day tracking of these dependencies and manage any impact of changes in dependencies
Ensure the delivery modules have a well-defined test strategy, test plan and schedule. Manage all activities for testing from Unit, system, integration, migration, NFR. Support the UAT testing
Align with the application owners and platform owners on the deployment schedules and approach and ensure all operation.
Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance.
Ensuring project quality of work meets defined governance, process standards and best practices.
Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
Assisting the account management team in responding to new project requests.
Identifying opportunities in the current engagement to cross sell or up sell Nagarros offering

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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Refine Your Search

customer experience analyst jobs in remote

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