Goa Engineering Jobs – 119 Open Jobs Today

Senior Support Engineer
Germin8 Solutions —Goa
- Azure
- Software troubleshooting
- English
MEP Engineer
Melhor Solutions Pvt Ltd —Goa, Goa
- Full-time
- AutoCAD
- Microsoft Excel
- Electrical experience
Quick apply
Civil Engineer (Goa Based)
Consstruct —Goa, Goa
- ₹15,000 - ₹25,000 a month
- Full-time
- Civil engineering
- English
- Master's degree
Quick apply
Senior Engineer, RF
ANDREW, an Amphenol Company —Goa
- Full-time
- English
- Master's degree
- Manufacturing
Quick apply
Senior CAD Engineer – Rapid Modelling & Prototyping / Senior Design Engineer
Enigmasoft Technologies Pvt. Ltd. —Verna, Goa
- Full-time
- CAD
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Automation Engineer (Managed by Klenzaids Contamination Controls Pvt. Ltd.)
SYNTEGON —Goa, Goa
- Full-time
- Programmable logic controllers
- Electrical experience
- Bachelor's degree
Quick apply
Technical Engineer
Josmo & So LLP —Pilerne, Goa
- ₹30,000 - ₹35,000 a month
- Full-time
- AutoCAD
- CAD
- Engineering
Quick apply
2h

More jobs to discover

Find similar jobs that you might be interested in.

MEP Engineer
Melhor Solutions Pvt Ltd —Goa, Goa
Exposure to BIM and clash detection tools will be an added advantage. Escalate delays, bottlenecks, and coordination issues immediately with practical solutions…
Quick apply
Senior Architect
Melhor Solutions Pvt Ltd —Goa, Goa
If you cannot lead design development, coordinate consultants, manage client expectations, prepare accurate documentation, and drive projects from concept to…
Quick apply

I want to receive the latest job alerts for engineering in goa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engineering jobs near goa

Support Engineer jobs in Goa

Engineer jobs in Goa, Goa

Remote Work Mechanical Engineer jobs in Chennai, Tamil Nadu

Automation Engineer jobs in Ahmedabad, Gujarat

Automation jobs in Delhi, Delhi

Automation Engineer jobs in Uttar Pradesh

Automation Engineer jobs in Midc, Aurangabad, Maharashtra

Work From Home Network Engineer jobs in Maharashtra

Automation Engineer jobs in Technopark, Thiruvananthapuram, Kerala

Technical Engineer jobs in Bihar

Electronics Engineer jobs in Noida, Uttar Pradesh

Technical Support, Work From Home jobs in Noida, Uttar Pradesh

Technical Engineer jobs in Mohali, Punjab

Technical Engineer jobs in Ahmedabad, Gujarat

Ai Engineer jobs in Bengaluru, Karnataka

Remote Support Technical jobs in Chandigarh, Chandigarh

Technical Engineer jobs in Ludhiana, Punjab

Senior Cad Designer jobs in Delhi, Delhi

Cad Designer jobs in Chennai, Tamil Nadu

Senior Accountant jobs in Chandigarh, Chandigarh

Senior Support Engineer

Germin8 Solutions -
Goa

Apply Now

Job details

Qualifications

Jira
Azure
Software troubleshooting
NoSQL
English
Databases
SQL
AWS
Confluence
APIs
Application support
SaaS
AI
Log analysis
Communication skills

Full job description

Germinait Solutions Pvt.Ltd. is an innovative AI company dedicated to transforming stakeholder interactions. We are building Joyful, a platform to transform how businesses understand and act on customer feedback, moving from a reactive, cost-centered approach to a proactive, value-driven one.

Our mission is to use AI to help companies make their customer experience more joyful. We’re building a sophisticated, real-time platform that moves beyond simple metrics to systematically identify and eliminate customer friction. Our dual “Listen” and “Engage” modules are powered by a cutting-edge data pipeline that enriches customer feedback from every channel, providing deep, actionable insights and empowering customer service teams to create truly positive interactions.

The Opportunity

We’re looking for a Technical Support Engineer who will be the first line of defense in resolving technical challenges faced by our customers. You’ll combine technical expertise, problem-solving skills, and excellent communication to troubleshoot issues, provide guidance, and ensure smooth usage of Joyful’s products.

You’ll also contribute to Vibe Support—our approach to making every support interaction collaborative, empathetic, and solution-focused.

What You’ll Do

Customer Issue Resolution
- Act as the primary contact for customer-reported technical issues via email, chat, or calls
- Troubleshoot and resolve software, integration, and configuration problems
- Reproduce issues in test environments to identify root causes
- Escalate complex issues to engineering teams with clear documentation and reproduction steps

Product Knowledge & Guidance
- Assist customers with onboarding, configuration, and best practices for Joyful’s Engage and Listen platforms
- Maintain an up-to-date understanding of product features, integrations, and AI-powered capabilities
- Guide customers in using analytics, dashboards, and automation features effectively

Collaboration & Continuous Improvement
- Work closely with engineering teams to relay recurring issues, bugs, and customer feedback
- Document solutions, FAQs, and troubleshooting guides for internal and customer-facing knowledge bases
- Contribute to process improvements for faster resolution and better customer satisfaction

Monitoring & Proactive Support
- Monitor platform health, alerts, and logs to identify potential issues before they impact customers
- Assist in release verification, sanity checks, and post-deployment testing
- Provide feedback to product teams on usability and supportability improvements

What You’ll Need

1–3 years of experience in technical support, application support, or related roles (fresh graduates with strong skills may also apply)
Strong troubleshooting skills and logical thinking
Basic understanding of web applications, APIs, and cloud services (AWS, Azure, or GCP)
Familiarity with databases (SQL/NoSQL) and querying basics
Exposure to tools like Jira, Confluence, monitoring dashboards, or log analysis tools is a plus
Excellent communication skills in English—both written and verbal
Patience, empathy, and a customer-first mindset
Ability to work in shifts if required for global support coverage

Why Join Joyful?

Be part of a team that directly impacts customer success and satisfaction
Work on AI-powered products that are transforming customer engagement
Develop both technical and soft skills in a fast-paced SaaS environment
Collaborate with engineering, product, and AI specialists to solve challenging problems
Enjoy a supportive workplace with a culture that values learning, growth, and positive customer vibes
Work from our beautiful Goa office with the latest tools and resources

At Joyful, our support engineers don’t just answer tickets—they create experiences
that turn customers into advocates. If you love solving problems and making
people’s day better, we’d love to hear from you.

Apply Now

Refine Your Search

engineering jobs in goa

Senior Support Engineer

MEP Engineer

Civil Engineer (Goa Based)

Senior Engineer, RF

Senior CAD Engineer – Rapid Modelling & Prototyping / Senior Design Engineer

Automation Engineer (Managed by Klenzaids Contamination Controls Pvt. Ltd.)

Technical Engineer

More jobs to discover

I want to receive the latest job alerts for engineering in goa

Explore jobs in more locations

The Opportunity

What You’ll Do

What You’ll Need

Why Join Joyful?

Jobseeker tools

Employer Tools

Browse

Stay Connected